MaintainX
MaintainX, Inc.Reviews from AWS customer
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I have had nothing but success using MaintainX
What do you like best about the product?
I have had great experiences with the asset creation and tracking.
What do you dislike about the product?
I would like to be able to invoice from the software.
What problems is the product solving and how is that benefiting you?
MaintainX allows me to keep all of my information located in one place.
Great platform with lots of functionality.
What do you like best about the product?
I like how many different ways there are to filter work order, this makes it easier to plan jobs for specific areas/teams. Any time I have needed to contact customer support they have been very helpful in solving any problems I have.
What do you dislike about the product?
The reporting feature, while useful, is lacking in some areas. For example, when looking at work orders completed vs work orders created for a given timeframe it seems artificially inflated since work orders that were created prior to the period but completed during the time frame are counted in completed but not created.
What problems is the product solving and how is that benefiting you?
It helps us to keep to our scheduled maintenance, as well as easily allows operators to let us know of issues/damages that need to be addressed.
Nice to Use
What do you like best about the product?
MantainX is a nice, easy to use program, that transitions easily between desktop and mobile experiences.
What do you dislike about the product?
As someone who is in charge of purchasing supplies for our organization, I would appreciate the ability to access POs on the mobile application when I'm off site working with vendors
What problems is the product solving and how is that benefiting you?
MaintainX allows us to keep track of regular tasks and track materials consumed on the jobs
The use and implementation of MaintainX in our business
What do you like best about the product?
The user friendly interface, how quickly it is to record and keep track of inventory stock parts and recording tasks. The automation of recurring work orders and helpfulness of implementing within our engineering department. The customer support has been second to none. With constant email communication and assistance when integrating new features and functions so I can best tailor it to our needs. We use MaintainX multiple times consistently.
What do you dislike about the product?
There is not many downsides to MaintainX, it is really useful and constantly improving and more features and refinements being made.
What problems is the product solving and how is that benefiting you?
providing a preventative maintenance system for our business. providing job and asset tracking with associated costs. Providing automated reporting and a visual interface for our engineering department for everyone to understand and see what's happening. To provide a much more manageable way of keeping track of stock and costs.
MaintainX: A good CMMS for Start ups & Larger
What do you like best about the product?
Having the ability to view the entire Planned Maintenance Structure clearly and efficiently through the work order calendar view has been very helpful. It makes it much easier for us to keep track of our tasks and to integrate additional planned maintenance or work orders, whether they are recurring or occasional. The system is straightforward and well-designed, which allows us to manage everything with ease.
What do you dislike about the product?
At present, the only drawback I have noticed with MaintainX is the apparent lack of a mass edit feature. For example, when an asset was relocated to another area of the factory, I had to move each of its associated parts individually. However, this issue might simply be due to my limited experience with the CMMS. I am confident that reaching out via email or arranging a meeting with our account manager or the customer support team would help resolve this.
What problems is the product solving and how is that benefiting you?
We used to track our Planned maintenance and SOP's on an Excel spreadsheet. This was convoluted, hard to track, and wasn't very user friendly. Now, it's the complete opposite. We can easily and simply use MaintainX to track and complete all our SOP's with ease.
We also find the parts and asset management better than our previous Excel based system.
We also find the parts and asset management better than our previous Excel based system.
Easy to navigate, keeps things organized
What do you like best about the product?
Being able to see all the filter numbers to do services
What do you dislike about the product?
Nothing to say here. I learned how to use it quickly.
What problems is the product solving and how is that benefiting you?
Keeping
Finally in the 21st century!
What do you like best about the product?
The mobile-first UI offers an intuitive interface, making it easy for our technicians to use. They are now taking many more photos, which has improved our documentation. The option to add voice comments with AI transcription has made our records more insightful and detailed. I also appreciate being able to create assets, locations, parts, and vendors on the fly. The support from our Account Manager is first class, and the technical chat live assistance is also very helpful.
What do you dislike about the product?
Some features are missing, but I see them on the development roadmap. I hope that the AI copilot will eventually become a default feature rather than a paid add-on. Additionally, there is no native integration with label thermal printers at this time.
What problems is the product solving and how is that benefiting you?
This tool enables us to collect data for key indicators and supports digital record keeping of our equipment inspections, which helps ensure regulatory compliance. It has also encouraged our technicians to start discussions about some outdated procedures. MaintainX also provides valuable insights into our critical inventory.
Very easy to use and has a very good UI
What do you like best about the product?
The calendar is very good and it has all the user functionality you could need.
What do you dislike about the product?
It has quite a bland colour scheme as its white.
What problems is the product solving and how is that benefiting you?
keeping track of all our open points.
Have been working with it for 5 years
What do you like best about the product?
User interface, Ease of employees training
What do you dislike about the product?
Functions that would be great in pro version but only in enterprise, more selectable download options for automatic reporting, once per day would be nice if you could get them multiple time or select times you would like to receive them
What problems is the product solving and how is that benefiting you?
Trying to switch from a fix when breaks to a preventative and even a predictive maintenance
implementation specialist was awesome
What do you like best about the product?
I like the user ability and control of the information in the app
What do you dislike about the product?
not sure yet so far i have not found a down side.
What problems is the product solving and how is that benefiting you?
Maintain X is able to keep us up to date with all our machines and P.M. procedures.
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