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Arena PLM + QMS for AWS GovCloud

Arena, a PTC business

Reviews from AWS customer

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External reviews

400 reviews
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External reviews are not included in the AWS star rating for the product.

    Zach B.

Arena: A Gauntlet But Works Well When Understood Fully

  • May 22, 2024
  • Review provided by G2

What do you like best about the product?
The ease of access and organization is the best thing Arena PLM & QMS has going for it. It is increidbly easy to access and use all of the numerous features it has to offer.
What do you dislike about the product?
Oftentimes, I wish the system would be able to identify items such as part numbers vs. requests vs. tickets easier. If I accidentally type an item number when I'm in the tab for requests, it shows no results. It would be nice if it had a "did you mean this item?" identifier.
What problems is the product solving and how is that benefiting you?
Organizing paperwork and part numbers for a product production line. Keeping things in place and easily accessible to the rest of our team.

    Adrian C.

Excellent app

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
One of the most important aspects is the speed at which you obtain information and the ability to organize documents, greatly simplifying our work.
What do you dislike about the product?
One potential area for improvement is the interface, which could use a refresh. Overall, the app excels in delivering information quickly and offers robust document organization features, significantly easing our workload. While the current interface is functional, a more modern design could enhance the user experience even further.
What problems is the product solving and how is that benefiting you?
Quality

    Jeriza A.

its so helpful easy to use

  • May 18, 2024
  • Review provided by G2

What do you like best about the product?
easy to use when filing NCR and MRB. and im getting us to it
What do you dislike about the product?
sometimes when pages hang up but still good to use because it saves the one that is already finish
What problems is the product solving and how is that benefiting you?
nothing

    Medical Devices

Comprehensive UI

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
I love the general UI of Arena PLM. The use of dropdown menus and tabs allow for a comprehensive navigation and overall view of the workspace. The advanced search is greatly helpful and straighforward in creating filtered searches based on various attributes (including custom ones). The saved searches, bookmarks, and layouts further customizes my experience with the UI. My customer success coach has been integral to helping me maximize the system's features.
What do you dislike about the product?
I use Arena on a daily basis, so I've had a lot of time exploring than most people in our company. Although I enjoy Arena's UI, it did take some time familiarizing myself with the workspace and navigation, but once you get the hang of it, it becomes a very powerful tool. It would be nice to have additional workspace settings that can be customizable, as well.
What problems is the product solving and how is that benefiting you?
It has been our primary system for our QMS (Document Control, Change orders, and training.) Transitioning from a paper-based system to Arena has been wonderful and rewarding. Having our documents in one database, where we can access its history in one system has been great. Managing and resolving reviews, approvals, releases, and training in a cloud-based system allows our employees to access what they need immediately and on-the-go. Our QMS process become more efficient when we spend less time worrying over paper-documents that many may not have acccess to right away.

    Mickie M.

Most User Friendly PLM

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
I also liked the adaptability of the configuration, which allowed us to customize the system to meet our unique needs, it make its very easy to roll out any new implmentations. This flexibility was a key factor in our decision to purchase this software.

Integrations are easy from the Arenan side once you understand the export file data, numberous systems have been integrated. This sysem has been user friendly due to the web design, and also being a cloud site.

This is a daily use tool for our entire compnay, the front runner for mamanging all of our engineering data.

Our personal Success Coach is extremely helpful, flexable and responsive.
What do you dislike about the product?
The lack of options for creating linkages that are more controlled and searchable for documents. Item to Item references is the only official option and is not as flexable as I would like.

Lack of viewablity for finding effected Items for Changes being processed, wouldlike to see a more itemmized list of effected documents and assemblies ratehr than just top levels.

Reports world is not always cabable of pulling the data I need, so more search fuunctions would be nice when trying to filter through reports.
What problems is the product solving and how is that benefiting you?
Maintaining compliace to customer requirement ss for COnfiguration Managment, Change Control and documenta control. For QMS would be maintaining all history of part or supplier issues. Providing clear process and orgainization along with documentation.

    Chris S.

Simple, straightforward PLM with Lifecycle documentation, revision control

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
Arena is pretty straightforward to use, There are more than adequate options for customizing what you need for PLM documentation and revision tracking. Lifecycle phases are also present to help differentiate between "In Design" or "In Production" phases. Adding part categories is also pretty simple. Integration was pretty simple - rolling from our previous PLM to Arena wasn't too bad a process.
What do you dislike about the product?
As modular as Arena is, at times it can be difficult to change some options that were previously setup. Some things would require an update to the PLM package itself by Arena as a rolled out update and it may be a hassle to have to wait for this.
What problems is the product solving and how is that benefiting you?
Part traceability and revision tracking - Arena does a pretty good job of handling our needs for these main things.

    Mechanical or Industrial Engineering

Useful to track the progress of a project

  • May 14, 2024
  • Review provided by G2

What do you like best about the product?
The dashbord is easy to navigate allowing for easy access to files.
What do you dislike about the product?
Unable to see all projects that are open in the company in one view.
What problems is the product solving and how is that benefiting you?
Arena integrates PLM and QMS into a single cloud-native platform. This streamlines collaboration, increases visibility, and ensures consistency across the entire product lifecycle.

    Oil & Energy

Arena PLM just plain works

  • May 14, 2024
  • Review provided by G2

What do you like best about the product?
Arena PLM works out of the box. It is intuitive and easy to teach users. As an Arena PLM Administrator I find the Help menu invaluable as a resource for my users to gain a greater understanding of the capabilites. When I have a question about further functionality, Customer Support is always ready to give quick feedback.
What do you dislike about the product?
My only issue is the lack of Out of the Box integration with SolidWorks PDM.
What problems is the product solving and how is that benefiting you?
Arena PLM is giving us control of our BOMs, Documents, and Changes.

    Health, Wellness and Fitness

Incredibly versatile and customizable

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
The support team is very responsive, and the system itself is very versatile and easy to configure.
What do you dislike about the product?
We'd appreciate a little more quidance in how others use the system. There's so much customization, it's difficult to feel confident in how optimized our configuration is.
What problems is the product solving and how is that benefiting you?
Automation, having a single source of truth for our engineers and vendors. This redues the stress on our team and makes collaborating with our vendors much easier.

    Manufacturing

Flexible Tool

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Its easy to use even for a new hire. Though it is new it helped me get faster on the tool.
What do you dislike about the product?
Should be little more organized like SAP
What problems is the product solving and how is that benefiting you?
Design and Development concepts
QMS procedures

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