Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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Quality Manager
What do you like best about the product?
Arena Quality Module has made my efforts to become ISO-9001 2015 certified much easier and organized, it is configurable to your system rather than being a canned product. You easily build your own forms within Arena. Change module and BOM management are very good.
Our program manager Joshua (at Arena) is always available and helpful whenever we need him.
Our program manager Joshua (at Arena) is always available and helpful whenever we need him.
What do you dislike about the product?
During a round of investor financing we were temporarily unable to pay Arena for 60 days. Software was shut down without warning on day 60, one month prior to our ISO-9001 audit, this was very damaging to our schedule and company. Arena Finance dept. was very hard nosed about the issue even when 2nd round financing timeline was described to them. Until now I have had nothing bad to report about Arena PLM.
What problems is the product solving and how is that benefiting you?
Rapid design of electronic consumer products
The PLM for everyone!
What do you like best about the product?
Arena is very intuitive and can be used very easily by everyone. It makes for an easy transition and training required is minimal.
- Its very easy to get help one way or another - use Arena Help or Fast Feedback.
- Implementation was very smooth.
- Its very easy to get help one way or another - use Arena Help or Fast Feedback.
- Implementation was very smooth.
What do you dislike about the product?
- User interface can be improved.
- Since a lot of manufacturing companies have software and hardware components to deal with in the manufacturing process, Arena should consider improving the product to enable managing software items and software projects (as a workflow) as well.
- Currently, Arena does not allow for more than 1 person to be a project manager. This should be modified.
- Since a lot of manufacturing companies have software and hardware components to deal with in the manufacturing process, Arena should consider improving the product to enable managing software items and software projects (as a workflow) as well.
- Currently, Arena does not allow for more than 1 person to be a project manager. This should be modified.
What problems is the product solving and how is that benefiting you?
- Process improvements and streamlining processes that exist in various other tools and systems.
- Better manage our bills of materials.
- Improve contextual communication through Scribe.
- Better manage our bills of materials.
- Improve contextual communication through Scribe.
Recommendations to others considering the product:
Ease of use and simplicity is what drove us to choose Arena PLM and also with the fact that almost every single process in Arena - Requests, Changes, Quality processes, etc are very well defined and closely aligned with the needs of most organizations makes it a very obvious choice.
Good. But can be improved
What do you like best about the product?
Organization, ease of access, and reliability. I appreciate the cloud storage because sometimes our servers go down.
What do you dislike about the product?
When our PCB is updated, it updated all assemblies to use that new PCB. This makes unwanted changes to some of our BOMs in production.
What problems is the product solving and how is that benefiting you?
We use this for our product library. It's great to keep track of all items and for BOMs that we can send to production.
Recommendations to others considering the product:
It's a steep learning curve, but it's worth it.
Comprehensive PLM
What do you like best about the product?
Detailed, customizable workflows.
Server uptime.
Deep feature set.
Supplier access.
Server uptime.
Deep feature set.
Supplier access.
What do you dislike about the product?
Boolean searches lack many operators, such as <>, OR, NOT, >, <.
File downloads lack algorithmic naming (would prefer concatenated parameters, such as item #, revision, status, ISO date/time for last file modification, "75008080_REVB_Working_2016-05-04_1354.zip".
File download zips could use an auto-generated readme.txt file that lists file metadata, such as description.
Expensive supplier access.
File downloads lack algorithmic naming (would prefer concatenated parameters, such as item #, revision, status, ISO date/time for last file modification, "75008080_REVB_Working_2016-05-04_1354.zip".
File download zips could use an auto-generated readme.txt file that lists file metadata, such as description.
Expensive supplier access.
What problems is the product solving and how is that benefiting you?
Control of Engineering data and item revisions.
Recommendations to others considering the product:
Compare with Agile PLM.
Look at integration options.
Construct data migration plan prior to PLM purchase.
Look at integration options.
Construct data migration plan prior to PLM purchase.
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