Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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BOM structure
What do you like best about the product?
Arena is good to storage of information and documents
What do you dislike about the product?
Arena can add more figure structure or keyword search function for new guy to understanding
What problems is the product solving and how is that benefiting you?
Good for storage Doc & information history, however if more figure/ structure to show the link between parts will help more (especially for people has no ideas what to research/ refer to original)
Arena Review
What do you like best about the product?
Training is very easy to sort through and see available assignments.
What do you dislike about the product?
There are a bit too many tabs on some pages.
What problems is the product solving and how is that benefiting you?
We are solving the problem of organizing training for a medical environment.
Easy to use and Access PLM software
What do you like best about the product?
I like that everything is stored on servers, and that file management is very simple, while establishing revisions and locking versions that have been ratified. The new drag and drop feature was also appreciated so that I could add multiple files at once and not have to search for the directory constantly.
What do you dislike about the product?
I would like to see some automatic file detection settings, to recognize certain files as CAD or Drawings. I also would like perhaps some in-browser 3D preview capabilities.
What problems is the product solving and how is that benefiting you?
The problems being solved are revision and document tracking issues. It's helpful to allow everyone access these files even if they are remote. This allows everyone to be on the same page regarding file management, regardless of location or function.
Recommendations to others considering the product:
Consider whether the servers is a big positive or not. It's very helpful but not necessary if you want to host it all yourself.
Excellent Application
What do you like best about the product?
All the data you need in an accessible place. Easy to navigate. Love the import/export of CSV files
What do you dislike about the product?
Nothing I can think of currently. Could use rules for duplicate items/line numbers on the Bill of materials.
What problems is the product solving and how is that benefiting you?
Fulfills everything we need from a PLM
Recommendations to others considering the product:
Easy to navigate and user friendly
Arena is a great tool for processing documents.
What do you like best about the product?
The main thing I like about arena is that it is such an upgrade compared to the method my company was using before. Digital is the future of data storage, and I think arena made the transition from physical very easy. Granted, I am younger than many of my peers and would say that I am technologically versed so I had an easy time transitioning to this online system, but even so, my older peers only took a couple months and some training sessions to perform basic tasks necessary to continue processing documents. The ease of collaboration makes the entire process much more efficient.
What do you dislike about the product?
The only dislike I have for the system is that documents must be downloaded to local drives in order to be viewed. I believe having a function where documents can be opened in the browser as a PDF, and still maintaining the option to download, would be more useful as documents do not always need to be edited but rather just viewed. Additionally, I dislike the fact that the whole system is relatively slow, so to circumvent this inefficiency I typically open each new item/dco in a new tab. It would be great if the system could automatically do this as I know I'm not the only person that uses arena like this.
What problems is the product solving and how is that benefiting you?
I think the biggest benefit is having a digital history of documents and their respective revs over the course of time. I also think there is great benefit in having custom approvals which increases communication within the company so everyone can function on the same page.
Arena PLM efficiency
What do you like best about the product?
The ability to communicate official documents with the rest of the company. I also like that Arena is frequently providing updates to the system, many of which are useful and improve user efficiency. I like that there's the ability to leave notes on each item in an ECO.
What do you dislike about the product?
Can be slow. Recent updates have improved functionality (such as the new file upload UI), but some things are unclear. It is unclear how to review ECOs and compare BOMs. I wish there was a way to search and save items (such as to a BOM) more efficiently, instead of 1 by 1 with each part number. I also wish there was some kind of "To do list" functionality, where I can mark items on an ECO that I haven't finished updating yet, instead of just having to open each part in a separate tab so I don't forget. I wish there was somehow a way to make it more obvious to a non-experienced Arena user (such as someone who doesn't create items or ECOs, but only logs in to view official documents) that the revision they're on is WORKING if it's not yet released. There should be a way to view all the Scribes you are following on the dashborad, instead of just new messages.
What problems is the product solving and how is that benefiting you?
It is nice to be keeping versions locked, so that there is no confusion within the company. It has reduced the amount of verbal and informal communication between the engineers and field service, since they now have a repository of information in Arena that they know is official, up to date, and relevant.
Recommendations to others considering the product:
It's nice that Arena is web-based. It is working well for our company and makes our processes more streamlined. Less mistakes are made, and if they are, there's a clear record of them in the documentation.
Many great things
What do you like best about the product?
BoM, document and part control is excellent. Training and projects are basic, but good. Quality is limited, good for some things, unwieldy for others. Arena is as good as competitors overall. Stronger in some areas (kicks MasterControl butt in BoM control) and weaker in others (redlining and collaboration).
What do you dislike about the product?
Unable to set up dynamic forms (change requested input based on chosen field value). For the price, the lack of dynamic ability is extremely frustrating.
What problems is the product solving and how is that benefiting you?
Our document, item and BoM control is top notch. Having our training plans electronic and automatic notification to retrain upon document revision is gold. Wish we could only require retraining on revision change. If we need to correct a typo everyone needs to retrain. We have our onboarding an offboarding process in requests, which has been excellent. New capabilities of access policies to restrict access based on custom attributes is going to lead to great things.
Recommendations to others considering the product:
Costs rack up quickly. Push for licensing differentiation between read-only and full users, there currently is none.
Arena allows relatively simple organization of documents.
What do you like best about the product?
Allows users to easily access and manage all documents.
What do you dislike about the product?
It is not as user friendly when it comes to looking up specific documents.
What problems is the product solving and how is that benefiting you?
Arena allows me to gather document approvals electronically, and a more organized way to view workflows.
A little difficult to navigate, but a great product overall
What do you like best about the product?
I really like how our documents are organized, and how everything ties together.
What do you dislike about the product?
Sometimes I would like to search by partial item names and that doesn't usually work. I also don't feel that navigating within the program is very intuitive.
What problems is the product solving and how is that benefiting you?
It's a great way to keep track of documents and all the different requirements posed by the FDA.
Recommendations to others considering the product:
It's valuable to get training in the use of Arena
Arena review
What do you like best about the product?
easy to use, easy to learn, good customer service
What do you dislike about the product?
not many functions, report/export functions can be better with more options
What problems is the product solving and how is that benefiting you?
Able to store documents and create change requests.
Recommendations to others considering the product:
yes, I will recommend
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