Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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I'm a user and it's easy to use!
What do you like best about the product?
I am a user and we didn't have signing SOPs before we used Arena.
What do you dislike about the product?
I am just a user so don't see any issues on my end
What problems is the product solving and how is that benefiting you?
Our team has a way to track our SOP signing
Long Time User of Arena PLM
What do you like best about the product?
We can use Arena for all our Quality Processes and Change Controls is very easy to use. Customer Support is always awesome.
What do you dislike about the product?
The template creation is cumbersome would like to see some improvement there to make it more user friendly. The attribute creation sometimes does not work for me. Would like the capability of changing the Attribute type. Auto text would be a nice feature. I often repeat certain text and it would be nice if it could auto populate or suggest text that is often used.
What problems is the product solving and how is that benefiting you?
We were able to automate Quality processes that have been done manually.
PLM to cover all your needs
What do you like best about the product?
The abundance of areas to cover products. From Quaity to Projects to Changes, there are areas to complete all requirements.
Customer Support at Arena is extremely fast and willing to work through areas of concern. We never wait long to get a solution.
Customer Support at Arena is extremely fast and willing to work through areas of concern. We never wait long to get a solution.
What do you dislike about the product?
The major downside is the cost of subscription. This has been a real fight internally to keep Arena PLM within the business and I am always asked to review the features against other offerings.
Other downsides would include the inability to 'Delete' or remove items in Production. I believe offering this feature alongside a cached 'Trash' area it would enable us to have cleaner workspaces.
I would also mention the import options and multi edit options to be clunky and hard to work with.
Other downsides would include the inability to 'Delete' or remove items in Production. I believe offering this feature alongside a cached 'Trash' area it would enable us to have cleaner workspaces.
I would also mention the import options and multi edit options to be clunky and hard to work with.
What problems is the product solving and how is that benefiting you?
Removing data from spreadsheets.
Providing accurate revision control.
Providing accurate history of Products.
Providing a single point of review for suppliers.
Providing accurate revision control.
Providing accurate history of Products.
Providing a single point of review for suppliers.
ARENA FOR QMS AND PLM
What do you like best about the product?
- very good technical support
- easy to customise - build processes in each world on the platform
- Platform is divided in to various sub categories/worlds (requests, items, quality, training etc) for conevenience
- Analytics is very nice to develop dash board and proactively monitor progress.
- Good processes are shared by Arena for easy development and implementation of eQMS and PLM.
- validated , out of the box platform - helps to maintain complaince with notified bodies.
- easy to customise - build processes in each world on the platform
- Platform is divided in to various sub categories/worlds (requests, items, quality, training etc) for conevenience
- Analytics is very nice to develop dash board and proactively monitor progress.
- Good processes are shared by Arena for easy development and implementation of eQMS and PLM.
- validated , out of the box platform - helps to maintain complaince with notified bodies.
What do you dislike about the product?
- Documents (SOPS) and material (parts, BOM) are not serated, they are in same items world.
- Some limitations to build complex work flows - Arena is working and releasing new versions to provide solutions
- Some limitations to build complex work flows - Arena is working and releasing new versions to provide solutions
What problems is the product solving and how is that benefiting you?
- change management to capture all updates
- automated trainings when an item (SOP or part ) upated
- validated state of the platform
- automated trainings when an item (SOP or part ) upated
- validated state of the platform
Great experience with Arena PLM
What do you like best about the product?
The ease and automation of the change order process.
What do you dislike about the product?
1. I have many enhancement requests that do not get implemented. It would be very helpful if Arena provided a quarterly report of my suggestions/feedback with an implementation date.
2. I am a heavy user of Arena and have been for years. I would like the administrator role to have more freedom in making updates when things are 'locked'. I shouldn't have to withdraw an ECO for a typo.
2. I am a heavy user of Arena and have been for years. I would like the administrator role to have more freedom in making updates when things are 'locked'. I shouldn't have to withdraw an ECO for a typo.
What problems is the product solving and how is that benefiting you?
Arena is helping our company with having one source of truth.
Initial launch and transition from paper-based to eQMS
What do you like best about the product?
No longer require paper and wet signature.
What do you dislike about the product?
The system need to be set up correctly upfront, and the structure engineer from Arena need to actively involved to ensure proper transfer.
What problems is the product solving and how is that benefiting you?
Move away from paper based and improve traceability of documents and processes.
Very good PLM & QMS system overall.
What do you like best about the product?
Ease of bulk changes. Flexibility of features. Good assignment visibility.
What do you dislike about the product?
Some bulk change options are not available via CSV (Phase Cycle Changes for example), some modifications have to be made all over again and cannot be modified (Sourcing relationships for example), and items in one change cannot be transferred to another change easily (Very tedious and manual process). Hard to integrate with some MRP systems.
What problems is the product solving and how is that benefiting you?
BOMs, sourcing, documents, and part number management. This makes it very easy to manage projects under a change-controlled environment.
New user to Arena - alot of potential that still needs to be explored
What do you like best about the product?
ECO implementation changing. Once ECO's are received, tracking the change and documenting changes. This is critical for the certifications we are required to maintain.
Arena is easy to navigate and we are starting to integrate some of the different features.
Arena is easy to navigate and we are starting to integrate some of the different features.
What do you dislike about the product?
Downside is not so much Arena, but the other systems we use are not compatible for ECO changes to be automated
What problems is the product solving and how is that benefiting you?
Tracking ECO Changes to ensure they have been not only completed but implemented in all of our systems
Excellent QMS system for associates all the way to senior directors
What do you like best about the product?
The software is extremely comprehensive. You can do everything from training to document change requests here. There is definitely utility in each function for everyone in the organization.
What do you dislike about the product?
There is a bit of a learning curve. Coming from Qualio, some things are less intuitive like document change requests. For example, there's no ability for the user to return a change request to a draft if necessary. There's still a lot of manual work that needs to be executed by someone in document control.
What problems is the product solving and how is that benefiting you?
Arena is very helpful in organizing protocols and reports for V&V.
Arena PLM - engineering view
What do you like best about the product?
Single source of truth, intuitive/flexible web i/f
What do you dislike about the product?
Cost per user? To be most effective, all stakeholders require access occasionally, support a floating license?
What problems is the product solving and how is that benefiting you?
Timely communication of product release with correct revision documentation available.
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