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Arena PLM + QMS for AWS GovCloud

Arena, a PTC business

Reviews from AWS customer

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External reviews

400 reviews
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External reviews are not included in the AWS star rating for the product.


    Electrical/Electronic Manufacturing

Ease of Use and Utility

  • May 21, 2022
  • Review provided by G2

What do you like best about the product?
Logical, and easy to use, with self expl
What do you dislike about the product?
Generic Download BOM Options without all of the extraneous
What problems is the product solving and how is that benefiting you?
External Access to latest Documentation by our suppliers.
Recommendations to others considering the product:
Ease of use and value for the purpose.


    Biotechnology

Very easy to use and pretty straight forward with layout

  • May 16, 2022
  • Review provided by G2

What do you like best about the product?
Its very simple and the flow of its works really well. Iam able to access it very easy and looking up instructions are very simple.
What do you dislike about the product?
Logging in is a little bit of a hassle as we get kicked out a lot during use.
What problems is the product solving and how is that benefiting you?
The general structure of the platform works ver well for use especially when we need to look up a lot of different work instructions.


    Business Supplies and Equipment

Efficient software for your product release needs

  • May 03, 2022
  • Review provided by G2

What do you like best about the product?
The ability to effectively create parts, BOMs and link everything to suppliers without repetition. You can upload drawings too which helps suppliers to be aware of a part without asking for further assistance.
What do you dislike about the product?
Sometimes the menus can be clunky and it does take a while to learn your way around the platform. This does get easier with time but it is a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
Our organisation has become a lot more streamlined thanks to Arena's platform. Multiple departments are able to benefit from the information gathered on there and can quickly get the information they require.


    Medical Devices

The pros and cons of using Arena PLM

  • May 01, 2022
  • Review provided by G2

What do you like best about the product?
You can customize the fields to your needs and implement custom settings providing an experience that is suitable for your needs.
I also like the fact that I can easily search and sort documents - Things don't get lost.
What do you dislike about the product?
The query response/screen transition time is measured in seconds.
When you need to toggle between many screens or perform complex operations it is a bit slow.
What problems is the product solving and how is that benefiting you?
We are managing all of our official documents in Arena.
This allowed us to achieve a clear approval process and document traceability that is paramount in medical applications.


    ganesh k.

Awesome PLM software for the current Industry

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
ease of use more user friendly than other PLM software.
What do you dislike about the product?
It should provide less complicated medium to configure CAD tools
What problems is the product solving and how is that benefiting you?
Real time product designing and deliveries which reduced the defects #LEAN


    Michael P.

Needs Improvement but good baselines, especially for smaller companies

  • April 25, 2022
  • Review provided by G2

What do you like best about the product?
Our Product Manager. She provides the support we need in a timely fashion and is always willing to jump on a call and screen share, etc.
What do you dislike about the product?
Metrics. We have metrics, usual metrics tracked in a QMS but it is extremely difficult to set these up and the support team appears confused as well. There are no metrics already populated such as on time training, etc.
What problems is the product solving and how is that benefiting you?
We use this as a repository for our QMS. The training module is helpful and document retrieval is easy but you need to know what you are doing to process documents.


    Aviation & Aerospace

Great Tool, Few Shortcomings

  • April 21, 2022
  • Review provided by G2

What do you like best about the product?
I like that Arena structures BOMs in an easy-to-understand manner. I like how change management is structured as it provides a clear process flow and a efficient structure. I also like the ability to manage quality issues and link them directly to the product record.
What do you dislike about the product?
There are just a few quirks I don't like.
1) When updating a child item within a parent item, the child item is automatically updated in ALL parent items. However, this automatic update is not logged in the history for the parents (unless you manually add it in a change order) so it is easy to lose track of all the changes made on a parent item.

2) Arena uses In design and In Production lifecycle phases, they portray the "In Design" lifecycle status to be a phase where you can iterate and change the item before releasing it to production, This is a great but right now it is more theory than actuality. When in the "In Design" state you still need to use Change Orders to make changes and updates. Sometimes this is too burdensome as these changes are being made and should not really have to be signed off as the design hasn't been fully released. Also, when something is released to "In Production" you cannot go back to the "In Design" phase for that item. You have to do a workaround to copy the item which is cumbersome.

3) Arena does not have an active interface for updating documents. While it does a great job of managing revision control, you still have to download the document, put it on Teams or Sharepoint where everyone can work on it, then save it, then upload it to Arena. It's a little cumbersome when reviewing documents on Change Orders, if you want to track changes or add comments you have to do it outside of the system.

4) Multiple change orders for items can conflict with one another and cause wrong revisions to be released. If you have two change orders on a particular item, the system is not smart enough to look at the revision of that item when the change is submitted for approval/goes effective. It only looks at the revision when the change is created, therefore, If you make a minor change and tell the system to keep the Rev at B, but another change order Revs the Item to C before you get the first CO approved, your item will go from rev B to C back to B. This can be managed but it just means you have to add an extra step in your process to ensure users double triple check the item rev and other change orders.
What problems is the product solving and how is that benefiting you?
Arena is a powerful tool and is well designed.

It helps us manage components and BOMs seamlessly.
It helps us provide documentation to those that need it that would otherwise be kept in hard to access locations.
It helps us manage tasks and projects.


    Medical Devices

Arena Review

  • April 20, 2022
  • Review provided by G2

What do you like best about the product?
Easy to find needed documents in a quick and easy manner
What do you dislike about the product?
Filtering items should be more intuitive, or alerts when a document has been updated
What problems is the product solving and how is that benefiting you?
Having quick access to all documentation is extremely useful
Recommendations to others considering the product:
More in depth filtering


    Information Technology and Services

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  • April 20, 2022
  • Review provided by G2

What do you like best about the product?
Flexibilidad, fácil de crear y conectar las entradas y salidas.
What do you dislike about the product?
Sometimes the system is too slow. The statistical tool is not user-friendly.
What problems is the product solving and how is that benefiting you?
All information in one place.
Recommendations to others considering the product:
Understand the concept - what is an input and output.


    PRABHU CHARAN T.

Great UI

  • April 15, 2022
  • Review provided by G2

What do you like best about the product?
Workflow, Agility, user interface, change management systems
What do you dislike about the product?
Can add more features like multiple views for engineering and manufacturing boms
What problems is the product solving and how is that benefiting you?
Alignment with current regulations and adaptability to our inter QMS