Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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Director, QA/RA
What do you like best about the product?
I like that your entire QMS can be connected (linked) together so finding documents and records are simple and efficient. The electronic signatures for various procedures are convenient when working with multiple locations.
What do you dislike about the product?
The only downside is the cost of the subscriptions. It is more expensive than standard out-of-the-box PLM and QMS software, but I have not seen many with the functionalities provided in Arena.
What problems is the product solving and how is that benefiting you?
The Arena solution is fantastic for companies collaborating with other groups within the same facility or between multiple facilities. Efficiency in completing QMS tasks has increased, and the automated processes within Arena have helped maintain compliance. Keeping the process flowing when outside the facility is an important benefit for busy schedules.
PLM & QMS Superstar!
What do you like best about the product?
The ability to have our product qualification data, phase gate, compliance, build documentation, and so much more in one location with the ability to share what I need to with my internal and external customers
What do you dislike about the product?
I wish it was a little more consistent across worlds. For instance, have the ability to use RTF on requests and changes like in the requirements world, not limit the number of characters in the summary for requests and changes or maybe make them both larger.
What problems is the product solving and how is that benefiting you?
When I first started working for Vivint, we did not have a PLM system so, it was a lifesaver to get everything out of Excel and file manager and into a PLM system, with REAL revision control.
The QMS module is another good addition! We are able to use for our phase gate / engineering validation process. Having the capability to associate the quality module item to a request and change has been a huge benefit to the company.
The QMS module is another good addition! We are able to use for our phase gate / engineering validation process. Having the capability to associate the quality module item to a request and change has been a huge benefit to the company.
ARENA PLM, A win-win partnership!
What do you like best about the product?
The most appreciated feature to us is that ARENA PLM is cloud based and permits real-time exchanges throughout our products lifecycles which increases productivity, time to market and quality of all our products and services.
What do you dislike about the product?
Truly, I can not think of anything to dislike presently, ARENA is being more and more procative.
What problems is the product solving and how is that benefiting you?
Getting all of our supply base and partners coordinated and working as one team.
Great Arena Experience
What do you like best about the product?
Great way to control documents and track quality processes. Analytics gives a great view of trends from all areas of Arena
What do you dislike about the product?
It can be a little tricky to navigate and find what you're looking for.
What problems is the product solving and how is that benefiting you?
Analytics has been great in allowing for data trending around quality issues. The ease of the dashboards has reduced time in gathering data our users used to do manually.
Great cloud based PLM & QMS Solution!
What do you like best about the product?
Arena is very user-friendly, houses all of your data in one place and as it is cloud-based you can access it from anywhere in the world without any of the IT overhead! It is very easy to review and access the relevant information including drawings and data sheets. You can customize your quality workflows and create different custom templates as well. BOM functionality with different viewing options makes it very easy to understand and the redline view is super helpful for reviewing ECO changes. Arena help feature is robust, and the customer support team is great and very quick to respond with solutions/suggestions.
What do you dislike about the product?
Integration solution for standard CAD softwares is not easy to implement and can be improved. Also creating custom reports can maybe improved by somehow providing a visual preview of the columns or by some other method.
What problems is the product solving and how is that benefiting you?
Only source of true information and houses all our quality records.
Arena streamlines the chaos
What do you like best about the product?
-Digitization of processes formally tracked via excel sheets and folder systems.
-Easy admin management tools allows for addition and removal of permissions and processes on the fly
-Responsive and friendly support teams usually respond within a day - most times within a few hours.
-Quick lookup of documents saved against item cards and quality processes streamline daily activities.
-Easy admin management tools allows for addition and removal of permissions and processes on the fly
-Responsive and friendly support teams usually respond within a day - most times within a few hours.
-Quick lookup of documents saved against item cards and quality processes streamline daily activities.
What do you dislike about the product?
-There is no way to track "decay" of items (such as calibration intervals or SOPs coming up for review) without using the Training World or a convoluted Quality Process. Would like the items themselves to have internal "decay" timers
-Grouping employees is difficult if not impossible. I may have to reach out to see if this is possible, but if it is it is not readily apparent I can make a "Quality Group", for example, and tag that group on projects across the workspace.
-Grouping employees is difficult if not impossible. I may have to reach out to see if this is possible, but if it is it is not readily apparent I can make a "Quality Group", for example, and tag that group on projects across the workspace.
What problems is the product solving and how is that benefiting you?
-Arena is digitizing processes that were formally handled in dusty file cabinets and scattered excel files. Not only is this obviously more compliant, but it is much simpler for the team to work together and collect/manage data.
-The visibility of Change Management in Arena really lets people see exact what is going on with a part, from details and specs to sourcing and quality issues. This has cut down on requests for information significantly.
-The visibility of Change Management in Arena really lets people see exact what is going on with a part, from details and specs to sourcing and quality issues. This has cut down on requests for information significantly.
Overall experience with Arena is intuitive, straight forward.
What do you like best about the product?
Customizable to our business, excellent service and support, cloud based and user friendly. Approval processes and related workflows including those outside our organization are excellent.
What do you dislike about the product?
Integration with other systems can be complicated and typically require involved customization to meet API, Some existing common ERP/ MES interfaces would be appreciated. Some rigid approval rules in requests and would like to see more flexibility / automation.
What problems is the product solving and how is that benefiting you?
Workflow management for requests and approvals, a design sand box outside of our production ERP with measureable and reportable KPI and metrics to drive our business forward
User Friendly
What do you like best about the product?
Arena /PLM helps Medcura manage electronic documents and integrate them with other quality processes critical to regulatory compliance.
What do you dislike about the product?
There is no option of reaching someone immediately for assistance.
What problems is the product solving and how is that benefiting you?
We are not having problems where the question is applicable at this time.
Smooth & Effective
What do you like best about the product?
One system to combine all your needs! It has been quite handy in increasing cooperation across teams to have both PLM & QMS functionalities in one platform. Easy to use, with a lot of documentation available & users' guidance built-in as a main feature. Easy to structure and relate data across sections and AMAZING analytics capabilities available. Overall TOP system!
What do you dislike about the product?
The licensing runs on the higher-end in terms of costs, which is still worth it if you have enough budget. Integrations with other systems are possible but priced separately making it an expensive product.
What problems is the product solving and how is that benefiting you?
Cooperation across engineering and operations. Enabling us to live-tracking of processes status and easy to retrieve KPI boards. Shared ownership of processes with suppliers.
Excellent product design and customer support
What do you like best about the product?
Precise tracking on each product design changes and file attachments. Very flexible setting adjustments.
What do you dislike about the product?
The consult helped us set up the basic Arena to use years ago. Now, we are ready for expansion on available features but don't know how to go about it.
What problems is the product solving and how is that benefiting you?
Product design and eco updates.
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