Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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User Friendly and Intuitive
What do you like best about the product?
I appreciate that Arena strives to accept, anticipate, and encourage feedback from their users. It is helpful to have access to "file" archives even after files are replaced by other users as long as the original file related numerals aren't replaced or deleted.
What do you dislike about the product?
I wish the search field for Arena was all-inclusive and you didn't have to search per "World". It's quite difficult to learn and get used to searching within "Worlds" when the majority of the population is used to using Google type search engines which are all-inclusive.
What problems is the product solving and how is that benefiting you?
Per the majority of regulatory and governmental bodies, Arena fulfills an electronic documentation management system requirement as well as an audit trail for any auditing bodies.
Adequate, somewhat complex system
What do you like best about the product?
Ability to view multiple file types including redlined files for all revisions
Sandbox feature is helpful but takes getting used to
Still learning about electronic form capabilities
Sandbox feature is helpful but takes getting used to
Still learning about electronic form capabilities
What do you dislike about the product?
Difficult to learn basic capabilities including approvals and training activities. It's generally not very intuitive plus the user interface isn't simple. Very busy.
What problems is the product solving and how is that benefiting you?
Compliant to FDA regulations. Files are accessible by all distributed team members. Audit trails, training requirements, and electronic signatures are very helpful.
Simple, effective, easy to learn
What do you like best about the product?
I love the intuitive layout of the pages and the ease of use and navigation
What do you dislike about the product?
I wish that the built in search function / navigation was a bit more robust.
What problems is the product solving and how is that benefiting you?
Arena provides us a source of truth for our design and engineering lifecycle.
Arena is easy to use and keeps thing very organized.
What do you like best about the product?
This QMS system is very easy to use and provides an organized space to keep track of documentation. The prompts for different types of change orders are also very useful to keep things organized.
What do you dislike about the product?
When you are logged out and you have multiple arena tabs open and then reopen arena it will just bring you to whatever page you were on most recently in all tabs.
What problems is the product solving and how is that benefiting you?
It is helping with change orders, risk management, technical documentation, and any other important documentation required for medical device manufacturing and production
Review of Arena
What do you like best about the product?
The simple layout of the website. It is easy to navigate and use for my work.
What do you dislike about the product?
Sometimes it is hard to find specific document numbers, the search engine can be improved
What problems is the product solving and how is that benefiting you?
It allows me to search for housed documents, find information about our WI/SOP.
Updates are always appreciated, but infrequent
What do you like best about the product?
Arena is constantly updating their platform, building off of a solid foundation, not changing what has shown to work.
What do you dislike about the product?
The interface can be clunky at times. Generating reports is not always intuitive. I'd like to see more user-friendly tools based on feedback from end users.
What problems is the product solving and how is that benefiting you?
Maintaining a system database that the majority of our staff have an ease using under the guidance of Quality Assurance.
Daily basis using Arena
What do you like best about the product?
The autofill helps you the moment you are looking for a certain document, or anything related, it has easy access, to new users when you use the search option, I been using other QMS but nothing compares to this.
What do you dislike about the product?
sometimes is kinda difficult when you are trying to create a document, the tutorials are good, but they are explained like if you were previously an expert, they need to think more on new users
What problems is the product solving and how is that benefiting you?
The thing that is helping us right now is the easy and quick access that this tool has, I'm getting more productive because I'm a trainer and every time i need to consult something it is there easy
Using Arena for Medical Device Company.
What do you like best about the product?
The most helpful aspect of Arena is being able to see all BOM components of a product and see all linked quality events and change orders. This makes collaboration and traceability easy.
What do you dislike about the product?
One thing I dislike about Arena is the search function. It is difficult to find items or problems without having the exact code or title correct. Having similar results pop up while searching for items would be very helpful.
What problems is the product solving and how is that benefiting you?
Arena PLM & QMS is helping us maintain an organized and functioning eQMS that is accessible and aids in traceability. We are able to be more organized in the creation and development of products.
Keeping track of necessary part numbers/software versions keeping them well bundled together.
What do you like best about the product?
Its sorting system has been the most helpful.
What do you dislike about the product?
We've run into no problems as of yet. Though that in of itself may be included under the "like best" category.
What problems is the product solving and how is that benefiting you?
Keeping track of product parts and variations.
Solid data system
What do you like best about the product?
Part number structure very good and clear.
What do you dislike about the product?
The access speed is not very good.
Lagging while search with huge data.
Lagging while search with huge data.
What problems is the product solving and how is that benefiting you?
Manage the data and PLM.
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