LeadSquared is our central CRM system, in which leads from across platforms are captured and stored. It's our central system for calling and collecting leads.
Leadsquared Sales Execution CRM
LeadSquaredReviews from AWS customer
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Provides good customization, but its UI could be more user-friendly
What is our primary use case?
What is most valuable?
The most valuable feature of LeadSquared is the customization. Since it's a frugal organization, the tool can be customized to my requirements.
What needs improvement?
The solution’s UI could be more user-friendly.
For how long have I used the solution?
I have been using LeadSquared for four years.
What do I think about the stability of the solution?
LeadSquared is a very stable solution.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
More than 500 users use LeadSquared in our organization.
I rate the solution an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
I have previously used Salesforce. LeadSquared is cost-effective as compared to Salesforce.
How was the initial setup?
The solution's initial setup is straightforward and not so complicated.
What about the implementation team?
We were able to set up the solution within a month.
What was our ROI?
We are continuing to use the solution and driving value out of it. With LeadSquared, we have a central view of all customers, and we are able to market them better.
What's my experience with pricing, setup cost, and licensing?
Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.
What other advice do I have?
The solution’s integration capabilities are very good. Recommending the solution to other users depends on the organization's budget and future aspirations. It also depends on how the organization wants to integrate the solution with the marketing cloud and its technology stack. I would recommend LeadSquared to a small organization that doesn't have an infrastructure in place.
Overall, I rate the solution a seven out of ten.
LeadSquared Sales + Mobile CRM Review: Streamlining Sales and Mobile Accessibility
What do you like best about the product?
- seamless integration of sales and customer relationship management tools with mobile accessibility
-The platform's user-friendly interface and intuitive design make it easy for sales teams to navigate and use the software effectively
- Features like lead scoring, email marketing automation, and workflow automation, businesses can automate repetitive tasks, saving time and ensuring consistency in their sales and marketing efforts
-The platform's user-friendly interface and intuitive design make it easy for sales teams to navigate and use the software effectively
- Features like lead scoring, email marketing automation, and workflow automation, businesses can automate repetitive tasks, saving time and ensuring consistency in their sales and marketing efforts
What do you dislike about the product?
- Cost
- Learning Curve
- Customization LImitations
- Mobile App Unstable
- Learning Curve
- Customization LImitations
- Mobile App Unstable
What problems is the product solving and how is that benefiting you?
Centralized lead management,Automate Sales Process,Mobile accessibility
Great CRM Tool for managing large number of leads
What do you like best about the product?
Used in while working in Unacademy (Indian Ed-tech company)
Profile- Sales
usage- used leadsquare for 7-8 hours a day
The interface in simple & easy to navigate.
Quick Filter Section- Creating custom filter makes it very easy to navigate relevant leads, facilitates quick response on real time basis.
Real time update on leads- any activity on a lead/prosppective customer was updated on real time basis which helps in quick reponse
Email communication- email sending email via lead square helped while some leads were unreponsive or unreachabble. additionally we could also see see if email was opened/ was any activity done on email.
Acitivity log- helps to undertand the efforts dedicated to a lead via calling / emailing, ensuring a lead is tracked till fully exshauted & also ensuring relevant communication gap is maintained between communications so we do not over/under touchbase a lead
example- my role involved calling students preparing for competitive exams & pitching over courses. With logs I was able to undertand my last touch point with the lead. If a lead is calling twice in a day and went unresponsive then calling then on same day would not be a great idea since we called over 100-200 leads in a day we could not keep a manual track of how many time the leads was touch based.
So logs were exteremly helpful.
Lead quality score & enagagement level - helpful for qualifying the leads & predicting conversion rate
Task- adding follow up task was helpful for lead conversion.
Notes- Adding notes post each activity helps to track previous concversion & pick up next conversion from the same place
also adds great source for recordinga feedback
Hot/warm/cold/DND- qualifying leads under these section helps to segregate leads for action based on urgency
Dashboard- great for lead overview & tracking new incoming leads
Profile- Sales
usage- used leadsquare for 7-8 hours a day
The interface in simple & easy to navigate.
Quick Filter Section- Creating custom filter makes it very easy to navigate relevant leads, facilitates quick response on real time basis.
Real time update on leads- any activity on a lead/prosppective customer was updated on real time basis which helps in quick reponse
Email communication- email sending email via lead square helped while some leads were unreponsive or unreachabble. additionally we could also see see if email was opened/ was any activity done on email.
Acitivity log- helps to undertand the efforts dedicated to a lead via calling / emailing, ensuring a lead is tracked till fully exshauted & also ensuring relevant communication gap is maintained between communications so we do not over/under touchbase a lead
example- my role involved calling students preparing for competitive exams & pitching over courses. With logs I was able to undertand my last touch point with the lead. If a lead is calling twice in a day and went unresponsive then calling then on same day would not be a great idea since we called over 100-200 leads in a day we could not keep a manual track of how many time the leads was touch based.
So logs were exteremly helpful.
Lead quality score & enagagement level - helpful for qualifying the leads & predicting conversion rate
Task- adding follow up task was helpful for lead conversion.
Notes- Adding notes post each activity helps to track previous concversion & pick up next conversion from the same place
also adds great source for recordinga feedback
Hot/warm/cold/DND- qualifying leads under these section helps to segregate leads for action based on urgency
Dashboard- great for lead overview & tracking new incoming leads
What do you dislike about the product?
1. For calling every lead a separate tab needs to open resulting in opening way to many tabs on the browser. It becomes a quite difficult to nagivate between leads simultaneously and work on multiple leads at same time
have a option to call/email without opeing a new tab would definately save some time time & efforts
2. Faced issues were leadsquare would not work apporpriately & hang due to multiple tabs
3. Limition on number of quick filters
have a option to call/email without opeing a new tab would definately save some time time & efforts
2. Faced issues were leadsquare would not work apporpriately & hang due to multiple tabs
3. Limition on number of quick filters
What problems is the product solving and how is that benefiting you?
Lead managment for large number of leads & improving conversion
My role involved connecting with 100-200 leads every day, manually tracking communication/activities with these many leads in not realisitic. With leadsqaure we could manage this and also convert leads into sales.
My role involved connecting with 100-200 leads every day, manually tracking communication/activities with these many leads in not realisitic. With leadsqaure we could manage this and also convert leads into sales.
It was a good experience useful CRM
What do you like best about the product?
Leadsquare has some amazing features such as bulk sms , bulk whatsapp message and very simplyfied
What do you dislike about the product?
Accountability of leads was not that great
What problems is the product solving and how is that benefiting you?
It helps to remind about my company to new leads come to my company through great features such as bulk msm and bulk actions
Good
What do you like best about the product?
It's very easy to navigate through and provides features that makes it easier to follow the sales processes for a better conversion.
What do you dislike about the product?
Down times are too many and it lags at some places.
What problems is the product solving and how is that benefiting you?
It solves the problem of tracking the leads to a great extent.
LeadSquared CRM is a great tool to streamline your sales pipeline
What do you like best about the product?
The best part of leadsquared is their customer support team which helped us setup the entire platform in a few days.
What do you dislike about the product?
Hope there were more self learning options to self onbaord and teach the team
What problems is the product solving and how is that benefiting you?
It has great automations which have decreased redundant tasks while dealing with leads
CRM Utilisation
What do you like best about the product?
It's easy to implement. Easy to understand. Doesn't take a lot of time for the employees to get trained. Provides ease of access to data and insights. Helps in customer support due to ease of integration and notes insights.
What do you dislike about the product?
Discrepancy in data at times. No Predictive insights or analysis. Can be helpful in sales.
What problems is the product solving and how is that benefiting you?
Helping the sales performance improve with the ease of integration, record of data, insights from past and the best is, everything's at one place like a one-stop solution.
One of the best CRM's in the market
What do you like best about the product?
The best part about Leadsquared is that it can be integrated with a lot of third party softwares so as a salesperson you can maintain your pipleline in a great way
What do you dislike about the product?
The leadsquared app has the worst userinterface and it takesup a lotof time to even update things.
What problems is the product solving and how is that benefiting you?
It has helped me keep a track of my pipleline and helped me reach my tragrets tough I am using Salesforce as of now I used Leadsquared in my previous organisation.
Review for Salesforce
What do you like best about the product?
The best part is it's user-friendly but need improvement in mobile application
What do you dislike about the product?
The mobile application does not support audio in background which a worse part about it, so would like to use it very often if I get the features added what I think to start implementing about the LSQ.
What problems is the product solving and how is that benefiting you?
The best part about lead Square is ,it runs even on mobile wifi since it's not that heavy application like others.
It was smooth
What do you like best about the product?
It helped to closely track and capture my leads
What do you dislike about the product?
Nothing as of now because we just started using it
What problems is the product solving and how is that benefiting you?
It helps me to track my leads and closely observe them
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