The most valuable feature of LeadSquared is an easy-to-understand user interface.
Leadsquared Sales Execution CRM
LeadSquaredReviews from AWS customer
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Work is more Organised and Easy to Understand
What do you like best about the product?
Leadsquare has been instrumental in effectively managing lead profiles. Without it, I would not have been able to nurture leads as successfully, from creating prospects and maintaining follow-ups to closing deals.
What do you dislike about the product?
While I do not personally dislike the system, there are certain aspects where only the manager has access, limiting our ability to make changes to leads. Although this can be challenging, it is not disappointing.
What problems is the product solving and how is that benefiting you?
Leadsquare addresses the major task of maintaining leads in Excel or sheets. It also allows us to set follow-up call reminders, synced with our email IDs, ensuring timely follow-ups. Additionally, accessing a lead's profile provides all details and previous conversations, simplifying our workflow.
Great tool for Lead Management
What do you like best about the product?
Leadsquared is comparitively is easier to use and provides a great customer support the implementation time is about 1 month which is fair and has enough features to fullfill the requirements and the integration is quite seemless.
What do you dislike about the product?
priceing is the major factor which needs to be improved as they are many players in the market providing similar features for the lesser cost.
What problems is the product solving and how is that benefiting you?
It helped me with the follows up the lead and buliding my pipeline , the user interface is quite user friendly and the integartion reduces the redundancy of day to day task .
Perfect CRM for sales reps
What do you like best about the product?
The best part about LSQ is the interface , the user interface is soo good that everything will be available at your convenience. The Advance search and saved filters is a feature which will enhance the sales representative productivity. There are lot other features like activity management , source analysis,managing leads etc.The LSQ team offers a top notch support and training whenever required as well
What do you dislike about the product?
The major drawback of leadsquared is , there is no option to open different filters at the same time in different tabs , which is a very big problem
What problems is the product solving and how is that benefiting you?
The crm helps in managing our customers database and also it drives the sales of our company. There are lot of ways through which we are benifitted , to exactly mention it saves a lot of time and provides a good analysis which will forecast the company's performance
Recommending Leadsquared and Mobile CRM
What do you like best about the product?
It is very effecient product for sales purpose as well as easy to implement to handle customer queries.
What do you dislike about the product?
No major thing just sometimes reports come little late.
What problems is the product solving and how is that benefiting you?
Easy to use for slaes management, to connect withe the customers and make effecient sales.
A good platform for startups and companies at early stage.
What do you like best about the product?
It is easy to use and understand. Simple process and integration makes it helpful for businesses.
What do you dislike about the product?
The customer support and assigned stake holders needs to be more quick.
What problems is the product solving and how is that benefiting you?
The main purpose was for to generate leads intergrating it from websites and pass it to relevant sales reps to get it converted.
Has an easy-to-understand user interface
What is most valuable?
What needs improvement?
The solution's report section is not very capable and could be improved.
For how long have I used the solution?
I have been using LeadSquared for three and a half years.
What do I think about the stability of the solution?
I rate the solution’s stability a five or six out of ten.
What do I think about the scalability of the solution?
The solution's scalability has majorly impacted our company's growth. More than 200 users are using LeadSquared in our organization.
I rate the solution an eight out of ten for scalability.
How are customer service and support?
The technical support team responds immediately, but it takes them 10 to 15 days to provide a technical resolution to our issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup six and a half to seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is not cheap, but it's moderate. LeadSquared is not as costly as other CRM solutions.
What other advice do I have?
We started using LeadSquared's basic functions. Currently, we are using the solution's features, such as automation, reports, automated emails, and marketing sections, which have increased our efficiency. LeadSquared has helped streamline our marketing campaigns. We initially didn't have marketing strategies or a platform with landing pages, but this changed after we started using LeadSquared.
LeadSquared is a SaaS based solution.
Overall, I rate the solution an eight out of ten.
Provides good customization, but its UI could be more user-friendly
What is our primary use case?
LeadSquared is our central CRM system, in which leads from across platforms are captured and stored. It's our central system for calling and collecting leads.
What is most valuable?
The most valuable feature of LeadSquared is the customization. Since it's a frugal organization, the tool can be customized to my requirements.
What needs improvement?
The solution’s UI could be more user-friendly.
For how long have I used the solution?
I have been using LeadSquared for four years.
What do I think about the stability of the solution?
LeadSquared is a very stable solution.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
More than 500 users use LeadSquared in our organization.
I rate the solution an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
I have previously used Salesforce. LeadSquared is cost-effective as compared to Salesforce.
How was the initial setup?
The solution's initial setup is straightforward and not so complicated.
What about the implementation team?
We were able to set up the solution within a month.
What was our ROI?
We are continuing to use the solution and driving value out of it. With LeadSquared, we have a central view of all customers, and we are able to market them better.
What's my experience with pricing, setup cost, and licensing?
Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.
What other advice do I have?
The solution’s integration capabilities are very good. Recommending the solution to other users depends on the organization's budget and future aspirations. It also depends on how the organization wants to integrate the solution with the marketing cloud and its technology stack. I would recommend LeadSquared to a small organization that doesn't have an infrastructure in place.
Overall, I rate the solution a seven out of ten.
LeadSquared Sales + Mobile CRM Review: Streamlining Sales and Mobile Accessibility
What do you like best about the product?
- seamless integration of sales and customer relationship management tools with mobile accessibility
-The platform's user-friendly interface and intuitive design make it easy for sales teams to navigate and use the software effectively
- Features like lead scoring, email marketing automation, and workflow automation, businesses can automate repetitive tasks, saving time and ensuring consistency in their sales and marketing efforts
-The platform's user-friendly interface and intuitive design make it easy for sales teams to navigate and use the software effectively
- Features like lead scoring, email marketing automation, and workflow automation, businesses can automate repetitive tasks, saving time and ensuring consistency in their sales and marketing efforts
What do you dislike about the product?
- Cost
- Learning Curve
- Customization LImitations
- Mobile App Unstable
- Learning Curve
- Customization LImitations
- Mobile App Unstable
What problems is the product solving and how is that benefiting you?
Centralized lead management,Automate Sales Process,Mobile accessibility
Great CRM Tool for managing large number of leads
What do you like best about the product?
Used in while working in Unacademy (Indian Ed-tech company)
Profile- Sales
usage- used leadsquare for 7-8 hours a day
The interface in simple & easy to navigate.
Quick Filter Section- Creating custom filter makes it very easy to navigate relevant leads, facilitates quick response on real time basis.
Real time update on leads- any activity on a lead/prosppective customer was updated on real time basis which helps in quick reponse
Email communication- email sending email via lead square helped while some leads were unreponsive or unreachabble. additionally we could also see see if email was opened/ was any activity done on email.
Acitivity log- helps to undertand the efforts dedicated to a lead via calling / emailing, ensuring a lead is tracked till fully exshauted & also ensuring relevant communication gap is maintained between communications so we do not over/under touchbase a lead
example- my role involved calling students preparing for competitive exams & pitching over courses. With logs I was able to undertand my last touch point with the lead. If a lead is calling twice in a day and went unresponsive then calling then on same day would not be a great idea since we called over 100-200 leads in a day we could not keep a manual track of how many time the leads was touch based.
So logs were exteremly helpful.
Lead quality score & enagagement level - helpful for qualifying the leads & predicting conversion rate
Task- adding follow up task was helpful for lead conversion.
Notes- Adding notes post each activity helps to track previous concversion & pick up next conversion from the same place
also adds great source for recordinga feedback
Hot/warm/cold/DND- qualifying leads under these section helps to segregate leads for action based on urgency
Dashboard- great for lead overview & tracking new incoming leads
Profile- Sales
usage- used leadsquare for 7-8 hours a day
The interface in simple & easy to navigate.
Quick Filter Section- Creating custom filter makes it very easy to navigate relevant leads, facilitates quick response on real time basis.
Real time update on leads- any activity on a lead/prosppective customer was updated on real time basis which helps in quick reponse
Email communication- email sending email via lead square helped while some leads were unreponsive or unreachabble. additionally we could also see see if email was opened/ was any activity done on email.
Acitivity log- helps to undertand the efforts dedicated to a lead via calling / emailing, ensuring a lead is tracked till fully exshauted & also ensuring relevant communication gap is maintained between communications so we do not over/under touchbase a lead
example- my role involved calling students preparing for competitive exams & pitching over courses. With logs I was able to undertand my last touch point with the lead. If a lead is calling twice in a day and went unresponsive then calling then on same day would not be a great idea since we called over 100-200 leads in a day we could not keep a manual track of how many time the leads was touch based.
So logs were exteremly helpful.
Lead quality score & enagagement level - helpful for qualifying the leads & predicting conversion rate
Task- adding follow up task was helpful for lead conversion.
Notes- Adding notes post each activity helps to track previous concversion & pick up next conversion from the same place
also adds great source for recordinga feedback
Hot/warm/cold/DND- qualifying leads under these section helps to segregate leads for action based on urgency
Dashboard- great for lead overview & tracking new incoming leads
What do you dislike about the product?
1. For calling every lead a separate tab needs to open resulting in opening way to many tabs on the browser. It becomes a quite difficult to nagivate between leads simultaneously and work on multiple leads at same time
have a option to call/email without opeing a new tab would definately save some time time & efforts
2. Faced issues were leadsquare would not work apporpriately & hang due to multiple tabs
3. Limition on number of quick filters
have a option to call/email without opeing a new tab would definately save some time time & efforts
2. Faced issues were leadsquare would not work apporpriately & hang due to multiple tabs
3. Limition on number of quick filters
What problems is the product solving and how is that benefiting you?
Lead managment for large number of leads & improving conversion
My role involved connecting with 100-200 leads every day, manually tracking communication/activities with these many leads in not realisitic. With leadsqaure we could manage this and also convert leads into sales.
My role involved connecting with 100-200 leads every day, manually tracking communication/activities with these many leads in not realisitic. With leadsqaure we could manage this and also convert leads into sales.
It was a good experience useful CRM
What do you like best about the product?
Leadsquare has some amazing features such as bulk sms , bulk whatsapp message and very simplyfied
What do you dislike about the product?
Accountability of leads was not that great
What problems is the product solving and how is that benefiting you?
It helps to remind about my company to new leads come to my company through great features such as bulk msm and bulk actions
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