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Conga CLM

Conga

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External reviews are not included in the AWS star rating for the product.


    Ronak D.

Powerful Features and Flexibility, but High License Cost

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Conga CLM stands out for its ability to handle complex features such as review, redlining, cycle time tracking, and versioning. It offers flexibility to support custom use cases through Salesforce Flows and Apex, making it adaptable to various business requirements. The platform is easy to configure, with a wide range of features that suit nearly all contract lifecycle management needs. Additionally, one of the most notable aspects is the excellent customer service that Conga provides for its solutions.
What do you dislike about the product?
The license cost is relatively high when compared to similar products. However, I believe the services are designed to be more accessible, which likely makes them suitable for use across various contract management businesses.
What problems is the product solving and how is that benefiting you?
Creating templates is straightforward with X-author for Contracts, which is one of the most robust tools available. The platform also enables effective tracking of risk and compliance throughout negotiation cycles, and its automated tracking of changes between parties helps ensure standardization during contract execution. The contract repository is versatile, offering integration with Salesforce as well as with eSignature providers such as DocuSign and Adobe Sign. Additionally, Conga features its own eSignature solution, Conga Sign, which delivers better performance than DocuSign and Adobe Sign.


    Computer & Network Security

Powerful Contract Management Made Easy and Efficient with Conga CLM

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Conga CLM helps manage the contratcs and deliver accurate results very effectively and efficiently that includes agreement creations, approval workflows, auditing of contractual changes for eg: renewal and amendments. It is a very powerful tool that helps you mitigate risk by reducing the manual efforts of maintainging the clauses and standar language snips in the contracts. Another good thing is the features it offers which are very esy to implement and configure.
What do you dislike about the product?
Notifcations for different action which are not at all required could be annoying a lot of time.
What problems is the product solving and how is that benefiting you?
COnga CLM has resulted in achieving a postive ROI from the successful deals because of those effective accelerated sales cycles.COnga CLM is very scalable with top-notch performance. CLM offers features like self service contracts and centralized clause libraries has mitigated the risk that comes with manual clasue and legal standard language management. The negotiation cycles have been improved with the help of X-author contracts that offers proper auditing, track changes and enhance compliance with set operations standards.


    Ahmad A.

Effortless Parallel Reviews and Seamless Salesforce Integration, But Smart Search Needs Work

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Conga provides an easier way to accomplish parallel reviews that no other software seems to be able to do. During our busy season many of our users are generating and sending contracts all day with no issues or slow downs which is amazing based on the volume. Works surprisingly well with Salesforce staying within any limits set out by salesforce
What do you dislike about the product?
Smart search does not function as it should. We have had a few teams from Conga review it with little success
What problems is the product solving and how is that benefiting you?
Conga provides a way for multiple people to review our documents at the same time. This provides a much more seamless process to our Clients and Users. It also uses time efficiently


    Computer Software

Seamless Integration and Support, But Feature Updates/Fixes Are Slow

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Seamless Integration, Ease of Implementation and Use, Best Technical Support, Availability of number of features, End-2-End functionality available at one place
What do you dislike about the product?
Turn around time on Product Fixes and Long waits for Feature optimization
What problems is the product solving and how is that benefiting you?
Conga CLM assists us in creating contracts and managing the entire contract lifecycle in a single location. Having all the necessary tasks and actions accessible in one place truly helps us save time, gain better insights into our deals, and close them more quickly and accurately.


    Information Technology and Services

Versatile Versions and Effortless Environment Management

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
X-Author provides multiple versions of itself such as X-Author 1.0 – an executable file, and X-Author Advanced – a cloud-based extension. It also helps you store your multiple environment details in one single file, allowing us to log in to any environment with just a single click.
What do you dislike about the product?
Template formatting-related issues are very hard to debug, and X-Author does not provide or point to any specific component causing this issue, making it very hard for us to resolve such issues.
What problems is the product solving and how is that benefiting you?
Previously it was difficult for us to manage and migrate templates but with this tool it ease our operations.


    Medical Devices

Comprehensive Out-of-the-Box Solution for Global Contract Management Automation

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Conga CLM provides out-of-the-box features that address all the essential global use cases for contract management automation making it easier to implement use cases. We can also have Add on features through integration or Customization. The customer support is excellent as well.
What do you dislike about the product?
Creating optimized templates takes some training to master. While the latest user-friendly UI is easier to navigate, it offers only a limited set of features. It's possible to submit IDEA or Feature Requests, but unfortunately, there are no updates provided on their status.
What problems is the product solving and how is that benefiting you?
The Conga CLM has streamlined our contract management by automating document generation using templates that ensure the correct legal language is applied. The negotiation process is more efficient, simplifying both internal and external discussions. Additionally, the Contract Intelligence feature extracts key information like dates and terms from uploaded documents, helping to minimize human error. Overall, it significantly reduces manual effort and the need for human intervention.


    Health, Wellness and Fitness

CLM offers End-to-End Contract Automation That Delivers Great results for COntract management

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
- Conga CLM offers end to end contract automation which is very powerful, flexible and revolutionary whne it comes to manage and streamline contract management processes.
- Conga CLM offers great and high rated tools like Conga X-Author for template and clause management, X-author migration manager - an inhouse solution to migrate the template and clause data among different environment that not only ease the engineer efforts but also redcue the configuration time.
- Conga CLM offers sealess integration with other tools like office 365 for review process, Adobe Sign and Docusign for eSignatures and different connectors to keep contract data synchronized across platforms.
- Conga Support Services are higly qualified to support the Conga for any issues we face during our day to day activities.
What do you dislike about the product?
One can observe issues like data erros, broken integrations or recreate certain configurations and records especially after upgrades. We assume if proper QA cycle tests all thepreviously highly used features and some customization flow can reduce these errors for customers.
What problems is the product solving and how is that benefiting you?
- Conga CLM offers great support in Template and clause Management that mitigates risk of manual efforts.
- Conga CLM has great fetures like agremeent protection that decides contrals the accessibiltiy of contracts during negotiations, maintains or track the changes with propoer auditing, Ouery templates that helps filter the templates based on user locale and support multi-language doc generation.
- Conga CLM offers a feature of agreement rule to automate the full contract flow till agreement activiation.


    Rushabh S.

Fast Document Generation, But Template Management Needs Improvement

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
We like Conga CLM’s Template Versioning functionality where we are able to manage separate versions of the same template while also allowing us to choose which version we need to utilize during document generation. Document Generation process is also super fast.
What do you dislike about the product?
For Conga CLM, to manage templates we use X-Author for Contracts tool, which is very slow and makes the task of creating these templates very tedious and complex. Many formatting issues occur due to the X-Author not being able to handle formatting properly.
What problems is the product solving and how is that benefiting you?
Our document generation was very slow but now with the help of Conga CLM we are able to generate several documents within a very short period of time. Versioning feature of CLM helps us to maintain several versions of same template allowing us to select a specific version for specific scenario.


    Kanishk S.

Conga CLM is an evolving product with its new amazing features.

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
Conga CLM keeps on evolving and provides us with new useful functionalities. One example is that it recently introduced the Obligation Management functionality, which we needed and were able to implement for our project. Conga CLM is a product that receives continuous updates, which is what makes this product great.
What do you dislike about the product?
There is nothing as such, but they could have made the Conga documentation around new features and bug fixes better for the end users.
What problems is the product solving and how is that benefiting you?
It is providing us with the features that we require, such as - send for Office 365 review, Document generation, Document redlining.


    Manjunath V.

Easy Integration with Salesforce, but Needs More Reliable Support

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Conga CLM helped us in Salesforce ecosystem to manage end user contract and agreements. Integrating conga is very easy and fast paced.
What do you dislike about the product?
In recent rimes we have seen couple of outages and resulted in business impact. Additionally conga support team need to be very pro active. They need to manage better customer support
What problems is the product solving and how is that benefiting you?
Conga helped us in managing contracts and reduced the time taken by individual brokers to complete contracts