One valuable feature of the solution is its flexibility. Unlike low-code platforms or those with predefined design patterns, Comunda allows for custom changes, providing the freedom to customize.
Camunda
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Developed several business processes with Camunda
What do you like best about the product?
The connection between business and IT is a game changer in designing solutions
What do you dislike about the product?
It is quite difficult to understand the technical stuff when you want to go beyond the basic patterns
What problems is the product solving and how is that benefiting you?
Business processes in an insurance company
Highly-recommended and flexible solution for tech-savvy developers
What is most valuable?
For how long have I used the solution?
I have been working with the solution for the past six months.
How was the initial setup?
The initial setup is straightforward.
Which other solutions did I evaluate?
I have worked with Pegasystems. Primarily, Pega operates on a case-based licensing model, where each workflow incurs charges. Many customers opt for Camunda for basic workflows and case management to save costs. However, for enterprise-level needs, especially those involving CRM functionalities, Pega is retained. Some organizations have transitioned specific workflows to Camunda while keeping Pega for comprehensive CRM solutions.
What other advice do I have?
Camunda primarily functions as a BPM platform. It requires development work for customization. Users accustomed to a local setup may find it less preferable. At the same time, tech-savvy developers who enjoy extensive customization options may favor the solution due to its flexibility in adapting design models based on their preferences. For such developers, this solution would be a perfect ten.
Robust choice for businesses across various sectors offering flexibility, efficient workflow automation and excellent scalability
What is our primary use case?
We use it in the banking sector for a specific project. The platform aids in optimizing and automating business processes, enhancing operational efficiency, and ensuring seamless workflow management
What is most valuable?
Its flexibility stands out as the most valuable feature. I am content with its courses and the support team.
What needs improvement?
When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access.
For how long have I used the solution?
We have been working with it for more than five years.
What do I think about the stability of the solution?
I would rate its stability capabilities ten out of ten.
What do I think about the scalability of the solution?
It offers excellent scalability. I would rate it ten out of ten. Our clientele comprises enterprises, medium-sized businesses, and small organizations.
How are customer service and support?
Technical support from Comodo is accessible exclusively with the enterprise version, and it is highly commendable. They offer two support options, including the provision of an individual technical support manager. Our customers benefit from having personal vendors in support, capable of communicating in their native languages. For instance, if operating in Ukraine, clients can expect excellent service with a personal manager fluent in Ukrainian. I would rate it ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward. I would rate it ten out of ten.
What about the implementation team?
When it came to deployment, there were readily available options, along with clear instructions tailored for an open environment. We have it deployed on cloud as well as on-premise. The deployment timeframe varies, measured in hours or days, contingent upon specific customer requirements. Frequently, we initiate development, reproduction, and production environments. However, delays may arise as these environments can differ slightly, necessitating additional setup time.
What was our ROI?
ROI is influenced by the quality and usage. While the pricing structure is crucial, making an error in the planning can lead to substantial expenses. However, based on the feedback from our customers, they express satisfaction with Camunda. They assert that it provides extensive coverage and is more cost-effective compared to other business process systems.
What's my experience with pricing, setup cost, and licensing?
While the license isn't budget-friendly, careful consideration and calculated planning for a significant number of licenses can make it more cost-effective. The pricing structure hinges on three crucial parameters: process instances, how frequently processes are initiated, and the number of users. These latter two factors exert a considerable influence on the overall cost. However, for those looking to explore it, trying the cloud version is a viable option. The cloud variant starts at $200 per month. I would rate it six out of ten.
What other advice do I have?
Overall, I would rate it ten out of ten.
Fantastic Process Orchestration Tool
What do you like best about the product?
Camunda is a fantastic process orchestration tool! The product is capable of managing many different types of workflows from simple to complex and from short lived to long lived processes. The product suite that compliments the Camunda engine including Optimize, Modeler, and Cockpit make up a full product that is necessary to running an enterprise workflow. The Customer Support provided with the enterprise edition also give valuable insight to evolving process orchestration in your business.
What do you dislike about the product?
Onboarding the necessary roles to facilitating the process orchestrator used to be an issue but the addition of Camunda Academy has solved this.
What problems is the product solving and how is that benefiting you?
Camunda provides the tools necessary to host our process definitions, host thousands of our active processes, able to quickly move tasks across departments, and make changes to our processes as required.
The products are built for customer use,
What do you like best about the product?
I can ask anything and get help quickly.
The products have been running smoothly in production so far.
The products have been running smoothly in production so far.
What do you dislike about the product?
There's nothing I don't like at the moment.
What problems is the product solving and how is that benefiting you?
We run a lot of our prozesses on camunda and can evaluate them and thus strive for improvement
Handles authentication and permissions out of the box
What do you like best about the product?
It provides in terms of developing custom plugins. There are workarounds available in the meantime. Its also impressive to see that Camunda is constantly working on providing migration solutions.
What do you dislike about the product?
The task list doesnt allow associating candidate groups with an LDAP, which is a hindrance when building workflows.
What problems is the product solving and how is that benefiting you?
Camunda is improving process transparency within our organization. It allows us to have an overview of our business processes allowing us not to identify bottlenecks.
One of the best Process Orchestrator
What do you like best about the product?
Flexible and easy to use. Every new version has new functionaltites. Reactive on the forums and on the support. We're iintegrating Camunda in all of our processes and we are expecting a high return on investment in our time to market. Implementing processes in Camunda is very simple and the BPMN standard allows for a common field between the BA and DEV teams.
What do you dislike about the product?
Using Camunda changes the mindset of process development in a company. These changes are generally difficult to be accepted by business or security teams.
What problems is the product solving and how is that benefiting you?
a better process management and a faster process development
Camunda 7 and 8
What do you like best about the product?
speed, scalability, resilinecy. Newer features
What do you dislike about the product?
feature parity between 7 and 8, Camunda 8 is not as par with 7 features
What problems is the product solving and how is that benefiting you?
Camunda manages all our processes and helps us scale them as required
Review about Camunda Services
What do you like best about the product?
The simplicity of Rules engine in plain English, that makes the learning, maintainability curve easy. The implementation is easy as well. I have been using Camunda Rules for over 3 years now, and we were able to combine around 4200K of rules in 3 DMNs , and reduce the TTB and TTV by 1 month.
What do you dislike about the product?
I would like to see features like excel, json import export.
What problems is the product solving and how is that benefiting you?
We have a product that shows recommendations to user based on user inputs, and there are 4200K possible combinations leading to different recommendations with different scores. I was able to solve this problem by putting all of the cases in rules engine making it easy to maintain and understand.
Camunda for Business Process Modelling
What do you like best about the product?
Ease of creating the Business Process Orchestration.
What do you dislike about the product?
Relational Database Dependency is there for Camunda
What problems is the product solving and how is that benefiting you?
To orchestrate the complete Business Process and manage the business fallouts.
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