Our primary use of ECS is to host all our services in the cloud. We work in the legal sector, and our workloads are often deployed on Fargate containers or Azure containers to abstract the hardware.
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A Robust Platform for Workflow and Process Automation
What do you like best about the product?
Standards-Based and Open Source, Scalable Architecture
What do you dislike about the product?
Especially those unfamiliar with BPMN or not from a development background, may find Camunda’s initial learning curve challenging.
What problems is the product solving and how is that benefiting you?
Camunda is open-source, standards-based, and easily integrates with existing tech stacks.
Standardization thanks to orchestration with Camunda
What do you like best about the product?
For us, it is important to embark on a transformation path from heterogeneous legacy systems. Camunda is very well suited for this with its approach to process orchestration, as it allows us to particularly map the business processes. Camunda helps us standardize the practiced processes within the organization.
What do you dislike about the product?
Camunda is comparatively expensive for an organization operating only in Germany that is just beginning to explore the strengths of Camunda.
What problems is the product solving and how is that benefiting you?
Automate and standardize service processes in the public sector. Since 2011, we have been using Camunda for this purpose and are continuously moving from ad-hoc executions to automation and coupling of services and interfaces to legacy systems with the help of the workflow engine.
Camunda: A platform that helps businesses automate and manage complex processes.
What do you like best about the product?
I think it makes it easier to see or visualize the workflow of a project and to create a flow diagram and add parts of code on the diagram where you want to code. It can be used to integrate and orchestrate automated and manual tasks across people, systems, and devices.
What do you dislike about the product?
High maintenance cost, No additional support for an organisation and too many variables make us negative in performance.
What problems is the product solving and how is that benefiting you?
By providing a clear, visual representation of workflows, Camunda enables organizations to pinpoint and automate critical business processes from start to finish
Review for the software
What do you like best about the product?
I like it's Flexibility and Customisation.
What do you dislike about the product?
It has limited support for certain languages.
What problems is the product solving and how is that benefiting you?
It solves in managing workforce and administration process
Reduces costs with hardware abstraction and simplifies scaling
What is our primary use case?
What is most valuable?
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service. Nowadays, I almost never need to create instances of virtual machines because most workloads can be deployed on Fargate containers. This abstraction of hardware reduces the need to think about it.
My costs are reduced. Working with ECS and Fargate doesn't require saving processing units for idle services. Previously, using EC2 required keeping entire virtual machines running, however, Fargate eliminates this cost. ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
What needs improvement?
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.
For how long have I used the solution?
I host everything in the cloud, and I have over ten years of experience. I use EC2 as a hosting technology and have been using it for a long time.
What do I think about the stability of the solution?
My services running on ECS are also on Azure Container Service. I have never experienced any flicker or downtime. These are highly available services. It's very stable.
What do I think about the scalability of the solution?
ECS and Fargate make horizontal scalability very easy. I rate the scalability a ten out of ten. It allows for easy scaling, especially with ECS service configurations.
How are customer service and support?
The AWS Support is incredible. They always invite us for meetings to showcase new solutions. I have a very good relationship with AWS, Microsoft, and GCP for support. AWS provides the best support, followed by Microsoft, and then Google.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up ECS is simple, although there are some tricks involved. I usually have to define private and public networks and bind all related services. It's easy but not super straightforward. I had to repeat the process two or three times before I could teach others how to configure it.
What was our ROI?
Hosting services on Fargate reduces our processing costs since we don't need to keep virtual machines running for workloads anymore. This results in cost reductions.
What's my experience with pricing, setup cost, and licensing?
AWS pricing is very competitive compared to Azure and cheap compared to Google. For some services, such as hosting databases, Google is really expensive.
What other advice do I have?
On a scale of one to ten, I rate ECS a ten out of ten. It's an incredible service, and I prefer it over Kubernetes. I suggest checking the integration of software for deployment in a serverless environment. Some software can be challenging to deliver this way.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Developed several business processes with Camunda
What do you like best about the product?
The connection between business and IT is a game changer in designing solutions
What do you dislike about the product?
It is quite difficult to understand the technical stuff when you want to go beyond the basic patterns
What problems is the product solving and how is that benefiting you?
Business processes in an insurance company
Highly-recommended and flexible solution for tech-savvy developers
What is most valuable?
One valuable feature of the solution is its flexibility. Unlike low-code platforms or those with predefined design patterns, Comunda allows for custom changes, providing the freedom to customize.
For how long have I used the solution?
I have been working with the solution for the past six months.
How was the initial setup?
The initial setup is straightforward.
Which other solutions did I evaluate?
I have worked with Pegasystems. Primarily, Pega operates on a case-based licensing model, where each workflow incurs charges. Many customers opt for Camunda for basic workflows and case management to save costs. However, for enterprise-level needs, especially those involving CRM functionalities, Pega is retained. Some organizations have transitioned specific workflows to Camunda while keeping Pega for comprehensive CRM solutions.
What other advice do I have?
Camunda primarily functions as a BPM platform. It requires development work for customization. Users accustomed to a local setup may find it less preferable. At the same time, tech-savvy developers who enjoy extensive customization options may favor the solution due to its flexibility in adapting design models based on their preferences. For such developers, this solution would be a perfect ten.
Which deployment model are you using for this solution?
On-premises
Robust choice for businesses across various sectors offering flexibility, efficient workflow automation and excellent scalability
What is our primary use case?
We use it in the banking sector for a specific project. The platform aids in optimizing and automating business processes, enhancing operational efficiency, and ensuring seamless workflow management
What is most valuable?
Its flexibility stands out as the most valuable feature. I am content with its courses and the support team.
What needs improvement?
When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access.
For how long have I used the solution?
We have been working with it for more than five years.
What do I think about the stability of the solution?
I would rate its stability capabilities ten out of ten.
What do I think about the scalability of the solution?
It offers excellent scalability. I would rate it ten out of ten. Our clientele comprises enterprises, medium-sized businesses, and small organizations.
How are customer service and support?
Technical support from Comodo is accessible exclusively with the enterprise version, and it is highly commendable. They offer two support options, including the provision of an individual technical support manager. Our customers benefit from having personal vendors in support, capable of communicating in their native languages. For instance, if operating in Ukraine, clients can expect excellent service with a personal manager fluent in Ukrainian. I would rate it ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward. I would rate it ten out of ten.
What about the implementation team?
When it came to deployment, there were readily available options, along with clear instructions tailored for an open environment. We have it deployed on cloud as well as on-premise. The deployment timeframe varies, measured in hours or days, contingent upon specific customer requirements. Frequently, we initiate development, reproduction, and production environments. However, delays may arise as these environments can differ slightly, necessitating additional setup time.
What was our ROI?
ROI is influenced by the quality and usage. While the pricing structure is crucial, making an error in the planning can lead to substantial expenses. However, based on the feedback from our customers, they express satisfaction with Camunda. They assert that it provides extensive coverage and is more cost-effective compared to other business process systems.
What's my experience with pricing, setup cost, and licensing?
While the license isn't budget-friendly, careful consideration and calculated planning for a significant number of licenses can make it more cost-effective. The pricing structure hinges on three crucial parameters: process instances, how frequently processes are initiated, and the number of users. These latter two factors exert a considerable influence on the overall cost. However, for those looking to explore it, trying the cloud version is a viable option. The cloud variant starts at $200 per month. I would rate it six out of ten.
What other advice do I have?
Overall, I would rate it ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Fantastic Process Orchestration Tool
What do you like best about the product?
Camunda is a fantastic process orchestration tool! The product is capable of managing many different types of workflows from simple to complex and from short lived to long lived processes. The product suite that compliments the Camunda engine including Optimize, Modeler, and Cockpit make up a full product that is necessary to running an enterprise workflow. The Customer Support provided with the enterprise edition also give valuable insight to evolving process orchestration in your business.
What do you dislike about the product?
Onboarding the necessary roles to facilitating the process orchestrator used to be an issue but the addition of Camunda Academy has solved this.
What problems is the product solving and how is that benefiting you?
Camunda provides the tools necessary to host our process definitions, host thousands of our active processes, able to quickly move tasks across departments, and make changes to our processes as required.
The products are built for customer use,
What do you like best about the product?
I can ask anything and get help quickly.
The products have been running smoothly in production so far.
The products have been running smoothly in production so far.
What do you dislike about the product?
There's nothing I don't like at the moment.
What problems is the product solving and how is that benefiting you?
We run a lot of our prozesses on camunda and can evaluate them and thus strive for improvement
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