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Camunda

Camunda | 1

Reviews from AWS customer

2 AWS reviews

External reviews

300 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    reviewer2328264

Affordable, stable, and easier to use for small projects

  • April 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

We used the solution in quite a simple manner. We were disappointed that the dictionary was missing. The hierarchy could not be shown, defined, or structured the way we like. We did not use all the features. I have used BPMN Modeler.

What is most valuable?

Camunda is really useful. That is why my colleagues and I use it in the company. The solution is useful for small projects.

What needs improvement?

The product does not have a dictionary. The tool must enable users to build or design sub-processes. It must provide a more convenient and easy way to define sub-processes.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The tool is always stable. We have no troubles. I rate the stability an eight to nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a five out of ten. We have ten users. The product is used once or twice a week.

How was the initial setup?

I rate the ease of setup seven to eight out of ten.

What's my experience with pricing, setup cost, and licensing?

We use a community version.

Which other solutions did I evaluate?

All the business process management tools are quite similar. We have to get used to each application's individual ideas, thoughts, and intentions. We use BIC for our organization and Camunda for the projects. It is easier to use Camunda for small projects. Signavio is also a competitor.

What other advice do I have?

It's not possible for us to define a process as deep as it is necessary to automate it. We tested but did not use DMN capabilities. I will recommend the solution to others. I just finished studying business process management. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    Muhammad Yasir Arfat

Easy to set it up, user-friendly and offers strong SLA agreement

  • March 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

I worked on a project in Pakistan. For this project, I replicated processes on Camunda, including BPDs (Business Process Diagrams) and activities. Currently, I am working on the forms aspect of the implementation.

I appreciate Camunda's strong SLA agreement, my current bank client required customized forms. Camunda forms are built on Angular, and I'm currently involved in a headless reporting project with Camunda.

Camunda's front end is built in Angular, while I'm integrating the Java backend services. I'll consume the Java services and handle integration with Angular on the front end.

When deploying Camunda, I prefer a headless approach. This means Camunda acts as middleware while the front end is built using a different technology. And back end will be from the different technology. 

 I've integrated a database with Camunda's process engine. This allows me to generate emails and update the database as needed.

What is most valuable?

It is very user-friendly compared to IBM BPM. It's much simpler because it doesn't have the process admin and process inspector roles and separate pages – it's more streamlined. That means even non-technical departments can use it. 

If we don't need complex, high-level workflows but just a small form-based process, Camunda can be used by any type of client – technical or non-technical.

What needs improvement?

I don't see a lot that needs improvement in the core functionality. With the on-premises version, the task list has issues, and user creation is not as straightforward as in IBM BPM with its Process Admin role. 

Camunda also lacks some of the initial documentation that helps with onboarding. I often rely on Udemy courses for help.

So, basically, on-premises user management needs improvement.

I'd recommend a feature like the Process Inspector that IBM BPM offers. This is where you can troubleshoot and manage running processes. It would be very helpful for non-technical users, as sometimes they need insight into where a process is stuck. 

Camunda Cockpit has similar functionality, but it's a bit more complex. I'm a technical person, so I understand it, but our clients are often from non-technical backgrounds. My clients are mostly common users from commerce backgrounds. 

So it would be better for Camunda to be able to easily view their processes and troubleshoot process instances.

The Process Portal in IBM BPM is basically a dashboard view. If Camunda could offer a similar dashboard for users, it would be a big benefit for their organizations.

For how long have I used the solution?

I have been using it for six months. I use version eight. 

What do I think about the stability of the solution?

I would rate the stability a seven out of ten.

What do I think about the scalability of the solution?

I would rate the scalability a five out of ten. Scalability would be improved with better documentation and resources. IBM BPM, for instance, offers extensive documentation and support teams for various issues. Camunda's documentation feels less comprehensive in comparison.

Additionally, it would be helpful to have more readily available use cases on the internet. This is important for doing POCs [Proofs of Concept] and showcasing how Camunda can be used. IBM BPM has many example use cases for systems like currency exchange or HR management. 

Camunda lacks this, often showing only very small processes that can be difficult for clients to envision within their own needs.

So, the lack of readily available use cases affects the ability of Camunda to adapt to your customer's needs.

Which solution did I use previously and why did I switch?

I have experience with both IBM developer tools and Camunda. 

Due to cost considerations, we often recommend Camunda to smaller clients where IBM solutions might be too expensive in Pakistan, especially for small companies. 

I also do POCs [Proofs of Concept]. The demands I receive from customers are varied, but they want to move forward with the technology. If Camunda fulfills their requirements, they will definitely adopt it. Before Camunda, I also worked on Appian, but it wasn't as exciting as Camunda.

I'm doing a Master's in Data Science, so I know how crucial decision-making is for customers. Once my first POC is done, I'll definitely explore decision modeling. Camunda is still in its early stages in Pakistan.

There aren't as many resources in Pakistan as there should be.

How was the initial setup?

I would rate my experience with the initial setup a nine out of ten, with ten being easy. Installing Camunda on your machine is incredibly easy. It's even easier than installing MS Office. I also installed IBM BPM on a virtual machine, and that took me one or two weeks to configure fully. Camunda is much simpler in comparison – the process is similar to installing MS Office.

Most customers I have are in the banking sector, so they prefer on-premises deployment. 

It takes around three days to deploy the solution because it includes things like permissions etc. Camunda is significantly quicker to deploy in comparison to IBM BPM, which takes around ten days. 

I'm a developer, not an administrator. So, I usually work with the administration team for the actual deployment. Typically, we need a few key files: one for the setup and one for the Camunda server itself. I'm familiar with the server file since I have Camunda installed for development on my own computer.

What's my experience with pricing, setup cost, and licensing?

Compared to IBM BPM or Appian, Camunda's pricing is good.

Camunda is significantly cheaper than IBM BPM, especially considering the SLA agreement. Of the three products, it offers the best price-to-value ratio.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

I'd recommend it if you're currently paying a high annual fee for a solution like IBM BPM. Camunda is much more affordable while still offering a strong SLA agreement and security. 

It's worth trying – perhaps initially with a smaller process in your organization. You could even test it on a UAT environment before going live. I often recommend this approach to clients, as it's a good solution for many use cases.

Which deployment model are you using for this solution?

On-premises


    Teguh Surya

Serves as a process orchestration platform and is useful in the area of process modeling

  • February 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company for process modeling and collaborations with other users.

What is most valuable?

The most valuable feature of the solution stems from the area revolving around process modeling. It is possible to take care of the process modeling with BPMN. I think the most beneficial feature of the product is that the tool serves as a process orchestration platform and also helps in the area of process automation.

What needs improvement?

Camunda should be able to automate the processes in any department, like the ones in HR that are related to procurement or any others, which are repeated in the same manner without any significant changes in the process, as it is one area where the product faces certain shortcomings.

For how long have I used the solution?

I have been using Camunda for about three years. I am a customer of Camunda.

What do I think about the stability of the solution?

It is a stable solution. I have not faced any trouble when using the product in my company.

What do I think about the scalability of the solution?

Camunda is a scalable product.

Around 10 to 15 people in my company use the product.

How are customer service and support?

I have never contacted the solution's technical support.

How was the initial setup?

The product's initial setup phase is difficult for beginners.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises.

Which other solutions did I evaluate?

My company chose Camunda since we wanted a tool for process modeling with BPMN so that we could automate some of our processes.

What other advice do I have?

I recommend the product to those who plan to use it, as it is a simple and practical tool with powerful capabilities.

The product helps achieve operational efficiency in our company since it helps with the process modeling area. The product also helps automate and orchestrate processes effectively.

Camunda's user interface's contribution to process modeling and deployment stems from the fact that it is pretty intuitive and simple.

It is easy for someone to learn to use Camunda.

I rate the overall tool an eight out of ten.


    LucasOlmos

Integrates well with different products and has an easy setup process

  • February 12, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the product to automate business processes for our clients.

What is most valuable?

Camunda's most valuable feature is its ability to integrate with different products.

What needs improvement?

They could provide more documentation regarding the integration of different programming languages. We encounter challenges finding recommendations or online documents while developing processes.

For how long have I used the solution?

We have been using Camunda for more than five years.

What do I think about the stability of the solution?

I rate the platform's stability a nine out of ten.

What do I think about the scalability of the solution?

The platform is more suitable for medium companies. Enterprises might need more automated and customizable solutions. I rate Camunda's scalability a nine out of ten.

How are customer service and support?

We encounter challenges in finding examples for particular programming languages. Apart from that, the technical support documentation is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process is easy. It was the primary reason to opt for Camunda.

What's my experience with pricing, setup cost, and licensing?

The product is expensive for a small or medium-sized company. I rate the pricing a two or three out of ten.

What other advice do I have?

Setting up or translating business processes using the Camunda platform is easy. It provides flexibility for integrating with different third-party systems. We have implemented the product to optimize internal business processes and improve API communication between different units.

I rate it an eight out of ten.


    reviewer2343942

A stable and open-source solution that has a user-friendly interface and provides seamless integrations

  • February 12, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for workflow processes of different sectors.

What is most valuable?

The workflow builder is valuable. The graphical interface is very beneficial. We can build whatever workflow we need. Currently, we are integrating the solution with our document management system. It acts as a repository for the documents. Inbound and outbound integrations are very easy.

The solution fulfills our implementation needs. The interface is user-friendly compared to Oracle. The solution is well-known in Egypt. Even government sectors are switching to Camunda. There are a lot of materials available. The technical team did a lot of self-study. Now, we can integrate the solution with our document management system and implement the processes we need. I rate the documentation a nine out of ten.

What needs improvement?

The product must provide more videos and training materials.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

All our implementations have 50 to 100 users.

How are customer service and support?

We use the forums when we need support. The product has a big community.

How was the initial setup?

We did not encounter any issues during the installation or while building the workflows. We implement the tool for our customers.

What's my experience with pricing, setup cost, and licensing?

The most attractive feature of the product is that it is open source.

Which other solutions did I evaluate?

We are currently promoting the product to our customers. They are using Oracle BPEL, which is a licensed solution. They need an open-source tool. So, we are suggesting Camunda to them. Camunda is comparable with the licensed products. The competitors might provide more features compared to Camunda, but they are not that valuable.

What other advice do I have?

I recommend using the product. Overall, I rate the product an eight out of ten.


    Anmol Rane

A zero-code and no-code platform with exceptional stability

  • January 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

The solution is used in my company, where we deal with insurance.

In our company, we use Camunda to automate our process to reduce the need for human tasks. In short, my company uses the product to reduce the need for manual work. The tool can help automate processes like insurance claims, onboarding, and other areas that are managed manually. Various processes in our company can be converted to automated ones with the help of Camunda.

What is most valuable?

The best feature related to the product is that it offers users a zero-code or no-code platform, so people can use the product without being developers or knowing Java or other microservices.

What needs improvement?

The support offered by the product is an area of concern where improvements are required.

Though Camunda offers one of the best support services in the market, I know that Camunda Platform 8.0 is still in the development phase. The tool can have more guidelines and best practices that can be made available over the internet to help people who are researching the solution as it is a new product in the market.

For how long have I used the solution?

I have been using Camunda for a year. My company currently uses Camunda Platform 8.0. I am just a user of the product.

What do I think about the stability of the solution?

It is an absolutely stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

Camunda is a new product in our company, but once we show the abilities of the tool and showcase it by going live with the solution, our company's entire client base will open up.

There are no admins required to take care of Camunda.

My company plans to use more of the product in the future.

Which solution did I use previously and why did I switch?

Camunda is the first tool that we have used in our company. I believe that Infosys was using IBM, but they also moved to Camunda recently.

How was the initial setup?

The product's initial setup phase was neither an easy nor a difficult process, though my company did receive support from Camunda, considering that I work in a big company with firewall products in place. There were some hurdles during the setup phase, making it a not-so-smooth process, but my company was able to deploy the product successfully in the environment.

The solution is deployed on an on-premises and on the cloud model.

What's my experience with pricing, setup cost, and licensing?

Compared to some of the major players in the market, like IBM, Camunda is a cheaply priced product, making it one of its major USPs.

Which other solutions did I evaluate?

My company chose Camunda since it has two parts, one of which is Camunda Rule Engine, while the other one is Camunda BPMN. When it comes to Camunda Rule Engine, Camunda passes a set of rules through the tool itself, a process that doesn't happen in the system but happens externally through validation checks called the Camunda DMN Decision Engine. After a certain period, my company realized that Camunda's main feature lies in what Camunda BPMN provides to its users. After getting a demo of Camunda, my company was impressed with the solution, and we decided to try it.

What other advice do I have?

Camunda's website is filled with a lot of knowledgeable stuff, so it is important to get in touch with a person from Camunda. By just going through the website Camunda, it is possible to strengthen your understanding of the fundamentals of the product. Camunda also provides free courses to those who want to learn more about the product.

I rate the overall tool a seven and a half out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    Yogesh Naik

A highly stable solution that has an easy process diagram creation and deployment

  • December 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

We process credit card applications using Camunda.

What is most valuable?

Camunda's process diagram creation and deployment is very easy. You can model the business processes very easily in Camunda.

What needs improvement?

The solution's pricing and scalability could be improved. It's very difficult to know how to really scale the solution. It would be nice if information is made available about case studies where people have scaled Camunda to a larger set of requests per second and how they did it. We really struggle to scale up the solution.

For how long have I used the solution?

I have been using Camunda for one and a half years.

What do I think about the stability of the solution?

I rate Camunda ten out of ten for stability.

What do I think about the scalability of the solution?

We have a back-end integration. So, no user logs in to Camunda on a day-to-day basis. One or two developers log in to the solution when there is some issue, or some application gets stuck.

I rate Camunda a five or six out of ten for scalability.

How are customer service and support?

I posted some things on Camunda's community channel, and I found the community helpful and nice.

Which solution did I use previously and why did I switch?

I previously used Apache Activiti. Apache Activiti does not have much community activity, but Camunda's community support is very nice.

What about the implementation team?

It took around a week to deploy Camunda by one or two people.

What other advice do I have?

Camunda is deployed on the cloud in our organization. I would recommend Camunda for low to medium-scale businesses. I would not recommend the solution to high-scale businesses because of the lack of documentation.

Camunda is the right choice for long-running business processes instead of ones that can be finished in a few seconds or minutes.

Overall, I rate Camunda an eight out of ten.


    Aviation & Aerospace

Powerful, but complex

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
It provides us a consistent approach to business workflows in our custom web applications.
What do you dislike about the product?
Understanding when to terminate threads, change/migrate workflows for existing processes, is complex and often requires a lot of trial and error.
What problems is the product solving and how is that benefiting you?
It speeds our time to market with soultions.


    Financial Services

Clean solution for Business process automation and workflow design.

  • October 26, 2023
  • Review provided by G2

What do you like best about the product?
Testability of workflows.
Browsing ability on cockpit.
REST Api for everything running on the engine, pluggability and extensibility.
What do you dislike about the product?
Nothing so far - but I've heard some key features used by our group are being taken taken away in the new cloud version. I hope the gaps are covered for us.
What problems is the product solving and how is that benefiting you?
Workflow design, testing, automation, business process documentation, orchestration.


    Dmitrii M.

Excellent tools for automating routine processes

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
A convenient set of utilities for creating and editing template processes, their execution, etc. An intuitive interface for monitoring the status of a particular process. Ability to implement service tasks using various programming languages.
What do you dislike about the product?
It’s not easy to get your own copy. Fairly high entry threshold
What problems is the product solving and how is that benefiting you?
The ability to clearly display the status of a process, the ability to simulate and adjust it