We use the Camunda platform for workflow management.
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Open and efficient BPMS platform
What do you like best about the product?
Camunda Platform is quite friendly for developers to put in place and is well rekown in the industry for his capabilities.
What do you dislike about the product?
Camunda Platform does not have french translation for his web apps out of the box.
What problems is the product solving and how is that benefiting you?
Camunda Platform is used to orchestred human centric and system centric busines processes.
Good and Bad things about Camunda
What do you like best about the product?
It has good all in one features. Easy to set up and do configurations and creating flows.
What do you dislike about the product?
Still need a lot of work like debugging issues. While doing coding it is not easy to debug which takes a lot of development time.
What problems is the product solving and how is that benefiting you?
We are using camunda for creating flows which helps to see where the flow is or order is during runtime.
Awesome to use, long time to ramp up on
What do you like best about the product?
Camunda's cockpit and history instances make it super easy to operationalize a service.
What do you dislike about the product?
There's a lot of history and legacy in the different APIs, so it takes a fair amount of time to ramp on the nuances of the different APIs.
A lot of undocumented use cases require going through the github and understanding the internals to get something to work as expected.
A lot of undocumented use cases require going through the github and understanding the internals to get something to work as expected.
What problems is the product solving and how is that benefiting you?
Camunda is used as an orchestrator to go through a business process that requires synchronizing many different systems.
The java delegate interface makes it easy for us to add orchestration to our services.
The java delegate interface makes it easy for us to add orchestration to our services.
Fully API-based, enabling easy integration and customization but lacks sufficient built-in dashboards and reports for operations and monitoring
What is our primary use case?
What is most valuable?
The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based. Our approach is more flexible, so I can use the Camunda API to generate my own workflow blueprint.
Additionally, it's cloud-ready as we have deployed it on the Kubernetes container platform, which aligns with our cloud-first architecture. These are the aspects we like about Camunda from the IT side.
What needs improvement?
Camunda lacks sufficient dashboards for operations and reporting. Although I can create dashboards and reports using the provided framework, it's not as enterprise-ready as some of the competitors in the market. They offer ready-made dashboards that are easier to create compared to Camunda. That's an area where Camunda can improve.
So, in future releases, I would like to see better dashboards.
For how long have I used the solution?
I have been using Camunda Platform for a year.
What do I think about the stability of the solution?
I would rate it around seven out of ten. We haven't encountered significant issues or unavailability of services.
What do I think about the scalability of the solution?
In my organization, at least 100 users are using this solution. I would rate it an eight out of ten in terms of scalability.
What about the implementation team?
It requires maintenance such as patching and other regular tasks.
What's my experience with pricing, setup cost, and licensing?
I would definitely recommend it.
Overall, I would rate the solution a six out of ten because Camunda does not provide a prebuilt interface. I have to develop it myself. To provide a comprehensive product to my business users, I need a frontend. The frontend provided by Camunda vendors is very basic. Most of the vendor's customers develop their own UI or frontend using technologies like React, React Native, or JavaScript frameworks.
So I rate Camunda Platform a six out of ten due to the incomplete delivery of a frontend. Without a proper frontend, the business cannot effectively use the platform. This is an area where I'm still exploring how well the competition performs. That's why I'm giving a slightly lower rating. However, in terms of orchestration, API capabilities, and cloud compatibility, Camunda is very good.
Which other solutions did I evaluate?
I have used IBM BPM and Newgen in the past. We are still using IBM BPM alongside Camunda.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
A stable and flexible tool useful for business process optimization that is easy to deploy
What is our primary use case?
My company uses Camunda Platform as a business process optimization or business process engineering tool.
What is most valuable?
The most valuable feature of the solution is that it is flexible. I want to see if the tool is good enough for my company to continue with its use or if there are some limitations. If, at our company, we are sure that it would take us to complete your business processes engineering exercise up to the level of enterprise architecture, then we would really be able to appreciate the tool. I am unsure of the product's capabilities because I am unfamiliar. I want to get someone experienced enough to suggest to me which is the best choice for a BPM tool.
What needs improvement?
Collaborations and process documentation in Camunda Platform are areas with shortcomings that need improvement. It would be appreciated if we were more flexible in managing the processes.
I am unsure if we can get a beta version of the tool with many features, including data modeling, apart from process modeling. If we get something that can be achieved with data modeling and collaboration features for any tasks, including the ones from outside, it would be much more appreciated.
We want a common platform for taking care of customs and domestic taxes since that could be a good thing for our business process across our entire company.
For how long have I used the solution?
I have been using Camunda Platform for about three months. I am a user of the product.
What do I think about the stability of the solution?
It has been a stable solution so far since it meets our needs, including data modeling, which we need to do before we embark on analyzing and optimizing the business processes.
What do I think about the scalability of the solution?
My company has 6,000 employees, out of which around 100 people use the product.
How are customer service and support?
I contacted the solution's technical support since I wanted them to give me some facts regarding the points raised by a person from GBTEC, a German company, who claims that Camunda Platform can't fulfill some expectations since its imitations in terms of capabilities, especially collaboration features. I dropped an email to Camunda Platform so that someone from the support can let me know about the product's data modeling and whether it can go up to the enterprise architecture level or if something is missing in it, because of which we might have to get a beta or higher version.
How was the initial setup?
The initial setup was very easy and flexible.
The solution is deployed on-premises.
What's my experience with pricing, setup cost, and licensing?
Camunda Platform is an open-source product.
Which other solutions did I evaluate?
We, the employees, had suggested the company authorities opt for Camunda Platform. I was looking into certain facts from Camunda's support team so that I can suggest a good way to help my company design business processes. Our company has to look after customs and domestic taxes, and BPMN in Camunda Platform has been done using the custom function.
What other advice do I have?
We intend to do a few things with the product, and I am unsure if it would raise or drop the product's rating in the future.
So far, considering the modeling purposes for which we used the tool in the last month, I rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
A cost-effective solution that can be used for automating networking business processes
What is our primary use case?
We use Camunda Platform for automating networking business processes.
What is most valuable?
The most valuable feature of Camunda Platform is its Microservices architecture, which is easily integrable with APIs.
What needs improvement?
Camunda Platform's customer support could be improved because their response is quite slow.
For how long have I used the solution?
I have been using Camunda Platform for approximately one year.
What do I think about the stability of the solution?
Camunda Platform is a stable solution. However, we recently lost a lot of data because the solution's database was down.
I rate Camunda Platform a seven to eight out of ten for stability.
How was the initial setup?
The solution's initial setup is quite straightforward. I rate Camunda Platform a six or seven out of ten for the ease of its initial setup.
What about the implementation team?
Camunda Platform's deployment was done in a day.
What's my experience with pricing, setup cost, and licensing?
Compared to other software, Camunda Platform is quite cost-effective.
What other advice do I have?
Overall, I rate Camunda Platform a seven or eight out of ten.
Which deployment model are you using for this solution?
On-premises
Desining the workflows has became very easy
What do you like best about the product?
The cockpit, where we can check the status of our request, is very informative, so the developer can easily check and fix it, the way it gives the error messages is very helpful
What do you dislike about the product?
Sometimes when we develop the code it will not pick as that much fast where this is lacking developers' time, so it will be helpful if it will pick the code as soon as we develop
What problems is the product solving and how is that benefiting you?
Developing the workflows became more easy and understandable, almost from past 3 years using camunda all these years it was a great experience and it is saving lot of time while developing frameworks
Lightweight Flexible tool
What do you like best about the product?
With Camunda we can do what we do with the technologies we already love. It has the flexibility to hook up other languages like Javascript, XQuery, Expression etc....
What do you dislike about the product?
Sometimes have difficulties debugging the process when deployed in to cock pit.
What problems is the product solving and how is that benefiting you?
Debugging is little tedious
Powerful and flexible tool but require some effort to learn
What do you like best about the product?
I like the modeler tool to help design BPMN and DMN.
I like the easy way to run it locally or on server
I like the facny monitor UI although it can be enhanced more
I like the easy way to run it locally or on server
I like the facny monitor UI although it can be enhanced more
What do you dislike about the product?
It requires a lot effort to learn how to use it.
I don't see good integration with cloud solutation
Looks not enough resource/doc on how to run on distributed systems
I don't see good integration with cloud solutation
Looks not enough resource/doc on how to run on distributed systems
What problems is the product solving and how is that benefiting you?
The BPMN can resolve our complex workflow.
The DMN can provide transparency of our business rules
The DMN can provide transparency of our business rules
Best BPMN Tool in Market
What do you like best about the product?
BPMN 2.0 is the key, and its adoption with the platform is outstanding. Its simple, easy-to-use UI and Modeler help business users define the process and logic using low-code solutions.
What do you dislike about the product?
Camunda's platform 8 Self-hosted version is in a very immature state and has a lot of defects and gaps. It is not platform agnostic and requires KaaS and Elastic Search.
What problems is the product solving and how is that benefiting you?
Reducing human errors, improving the process flow duration and timely delivery. Decisions help define standards to be followed and enforced in each execution.
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