Our primary use of ECS is to host all our services in the cloud. We work in the legal sector, and our workloads are often deployed on Fargate containers or Azure containers to abstract the hardware.
Camunda
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Standardization thanks to orchestration with Camunda
What do you like best about the product?
For us, it is important to embark on a transformation path from heterogeneous legacy systems. Camunda is very well suited for this with its approach to Process Orchestration, as it allows us to particularly map the business processes. Camunda helps us standardize the practiced process practice in the organization.
What do you dislike about the product?
Camunda is comparatively costly for an organization operating only in Germany that is just beginning to explore the strengths of Camunda.
What problems is the product solving and how is that benefiting you?
Automate and standardize service processes in the public sector. Since 2011, we have been relying on Camunda and are continuously moving from ad-hoc executions to automation and coupling of services and interfaces to legacy systems with the help of the workflow engine.
Orchestration made simple
What do you like best about the product?
Using Camunda, it’s very easy to orchestrate different kind of activities in an end to end flow. We use it to connect to the different APIs and control the human interaction.
What do you dislike about the product?
Camunda 8 installation is not straight forward, this is an improvement to be done in the future.
What problems is the product solving and how is that benefiting you?
Customer onboarding, payment transfers, document classification
Review of Process Orchestration
What do you like best about the product?
The updated Camudna 8 version provides scalability and orchestration with a huge array of processes and easy to be integrated.
What do you dislike about the product?
The Frontend part needs to be improved - specially on Camunda forms
What problems is the product solving and how is that benefiting you?
Overall, Camunda gives us the control, agility, and insight we need to optimise processes and scale efficiently, especially as our systems and teams grow.
Camunda: A platform that helps businesses automate and manage complex processes.
What do you like best about the product?
I think it makes it easier to see or visualize the workflow of a project and to create a flow diagram and add parts of code on the diagram where you want to code. It can be used to integrate and orchestrate automated and manual tasks across people, systems, and devices.
What do you dislike about the product?
High maintenance cost, No additional support for an organisation and too many variables make us negative in performance.
What problems is the product solving and how is that benefiting you?
By providing a clear, visual representation of workflows, Camunda enables organizations to pinpoint and automate critical business processes from start to finish
Review for the software
What do you like best about the product?
I like it's Flexibility and Customisation.
What do you dislike about the product?
It has limited support for certain languages.
What problems is the product solving and how is that benefiting you?
It solves in managing workforce and administration process
Reduces costs with hardware abstraction and simplifies scaling
What is our primary use case?
What is most valuable?
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service. Nowadays, I almost never need to create instances of virtual machines because most workloads can be deployed on Fargate containers. This abstraction of hardware reduces the need to think about it.
My costs are reduced. Working with ECS and Fargate doesn't require saving processing units for idle services. Previously, using EC2 required keeping entire virtual machines running, however, Fargate eliminates this cost. ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
What needs improvement?
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.
For how long have I used the solution?
I host everything in the cloud, and I have over ten years of experience. I use EC2 as a hosting technology and have been using it for a long time.
What do I think about the stability of the solution?
My services running on ECS are also on Azure Container Service. I have never experienced any flicker or downtime. These are highly available services. It's very stable.
What do I think about the scalability of the solution?
ECS and Fargate make horizontal scalability very easy. I rate the scalability a ten out of ten. It allows for easy scaling, especially with ECS service configurations.
How are customer service and support?
The AWS Support is incredible. They always invite us for meetings to showcase new solutions. I have a very good relationship with AWS, Microsoft, and GCP for support. AWS provides the best support, followed by Microsoft, and then Google.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up ECS is simple, although there are some tricks involved. I usually have to define private and public networks and bind all related services. It's easy but not super straightforward. I had to repeat the process two or three times before I could teach others how to configure it.
What was our ROI?
Hosting services on Fargate reduces our processing costs since we don't need to keep virtual machines running for workloads anymore. This results in cost reductions.
What's my experience with pricing, setup cost, and licensing?
AWS pricing is very competitive compared to Azure and cheap compared to Google. For some services, such as hosting databases, Google is really expensive.
What other advice do I have?
On a scale of one to ten, I rate ECS a ten out of ten. It's an incredible service, and I prefer it over Kubernetes. I suggest checking the integration of software for deployment in a serverless environment. Some software can be challenging to deliver this way.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Allows for quick process design and implementation
What is our primary use case?
Camunda can be used in various workflow scenarios, such as policy administration systems, onboarding, account management in telecom, insurance products, policy issuance, claims management, and loan management.
It is also suitable for customer service center activities where customers' accounts are created. Camunda can manage any workflow that requires customer interaction with the system. It is a competitor to other BPM solutions like Pega.
What is most valuable?
The architectural part of Camunda for workflow design is highly valuable, especially the Camunda Modeler, which allows quick process design and implementation. Camunda's DML is a competitor to the implementation of business rules.
It integrates well with Java, making it suitable for various technology stacks. Camunda facilitates microservices integration. Its SaaS model provides scalability, automatically managing and scaling implementations.
What needs improvement?
The deployment model could be improved for easier implementation. More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
For how long have I used the solution?
I began working with Camunda in 2013.
What do I think about the stability of the solution?
Camunda is quite stable, and I would rate its stability around eight to nine out of ten. There haven't been any significant outages in my experience with Camunda.
What do I think about the scalability of the solution?
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically. I would rate its scalability a ten out of ten.
How are customer service and support?
Camunda's community is medium-sized, offering reasonable support. However, they provide better support for the enterprise edition. There was not a large community in the early years.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Other competing solutions include JBPM, Activiti, and Pegasystems.
How was the initial setup?
The initial setup can be difficult, with a rating of seven on a scale from one to ten. While not very hard, some features present challenges.
What about the implementation team?
For earlier versions, implementation involved bundling applications as WAR or EAR files using Maven, and deploying them on JBoss Server. I have yet to explore Camunda 8's implementation process.
What's my experience with pricing, setup cost, and licensing?
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda, although I am not aware of the specific pricing.
Which other solutions did I evaluate?
Other solutions evaluated include JBPM and Activiti.
What other advice do I have?
For anyone considering using Camunda, it is essential to understand your workflow clearly. Camunda is the best among similar solutions like JBPM and Activiti. I love working with Camunda.
Java support enhances scalability with good performance and RPA capabilities
What is our primary use case?
Since I completed the courses at my workplace, I have only used Camunda for testing and practice. We had assignments to create a flow for pizza delivery and another one for an electronic shop. This practice was verified by our professor.
How has it helped my organization?
We have one process that was migrated from our RPA department. It used a series of UI elements for client cases, but now it is streamlined using API calls in the background. The process is more stable and efficient because it processes cases faster without being affected by UI changes like new buttons or pop-ups.
What is most valuable?
The use of Java is a big plus for our intern developers, and Camunda scales well, as many of our departments are already using it in production with dedicated teams.
What needs improvement?
The setup process is a drawback as it has many dependencies, which affects our ability to migrate to Windows eleven due to security concerns. I would like to see better integration with the Microsoft suite and more language options, especially for our internal applications.
For how long have I used the solution?
I've been using Camunda for a few months.
What do I think about the stability of the solution?
I have not experienced any performance or stability issues. It runs smoothly.
What do I think about the scalability of the solution?
Camunda is more scalable than Blue Prism. It supports entire process automation, including manual tasks, not just robotic processes.
How are customer service and support?
There was no need to escalate any questions to Camunda's tech support. However, I have escalated issues for UiPath and Blueprints.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our department used Blueprints since 2020. The transition to Camunda is challenging since people are familiar with the previous tool.
How was the initial setup?
The initial setup was guided by the professor's guidelines and involved installing several programs and agreeing on a Java version. After setup approval and training, we encountered some issues that were addressed with help from the professor.
What was our ROI?
The transcript does not contain specific information about ROI.
What's my experience with pricing, setup cost, and licensing?
I don't know the exact numbers behind cost-effectiveness. I know licenses for the other tools, like UiPath and Blueprints, become more costly over time since they require annual renewal.
Which other solutions did I evaluate?
I also have experience with other process automation solutions like Blue Prism, UiPath, Power Automate, and Blueprint.
What other advice do I have?
I would recommend Camunda because Java is well-received and encourages clean code standards. The tool's visual appeal makes it accessible to both developers and business analysts. BPMN notation familiarity is a plus.
I'd rate the solution nine out fo ten.
Cloud deployment enhanced by automation libraries but low-code development needs a better interface
What is our primary use case?
We use the workflow only in Camunda. It acts as libraries for workflow visualization, focusing on automating my company's processes.
How has it helped my organization?
Camunda is used for process automation with the bot automation. We use API from IPT software, and Camunda serves as a service for workflows. It has improved the cost benefits on Google Cloud.
What is most valuable?
Camunda serves as an automation library and provides lightweight deployment to the cloud. The personal thing for workflow automation is significant.
What needs improvement?
Camunda needs to improve its user interface for low-code development and provide more user interface options beyond the basic workflow. It also requires further development to compete with platform features, like the deployment and development life cycle.
For how long have I used the solution?
We started using Camunda one year ago and began implementing some processes on the platform.
What do I think about the scalability of the solution?
Camunda has benefits concerning the cost on Google Cloud, however, we have to invest more in development for scalability.
Which solution did I use previously and why did I switch?
We have used IBM BPM before, however, Camunda was adopted for certain processes. Camunda doesn't require a license and offers a free version.
What's my experience with pricing, setup cost, and licensing?
Camunda is cheap because it doesn't require a license. We can use the free version and manage everything in the company.
Which other solutions did I evaluate?
We plan to use Camunda workflows and relate them to IBM BPM in the future.
What other advice do I have?
Camunda's platform could benefit from better UI for low-code development. Other competitor platforms have more comprehensive tools for deployment and development.
I'd rate the solution seven out of ten.
Powerfull but not easy to use
What do you like best about the product?
In Camunda I got a huge number of integrations which I think is a great thing for me while building my custom flow.
What do you dislike about the product?
It took me about one week to understand the basics of Camunda
What problems is the product solving and how is that benefiting you?
I was using Camunda to automate one of my processes, which I was doing early using Java. Then I used Camunda, and using its automation flow I created the same flow with better accuracy for my system.
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