We use it in the banking sector for a specific project. The platform aids in optimizing and automating business processes, enhancing operational efficiency, and ensuring seamless workflow management
Camunda
CamundaExternal reviews
300 reviews
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Robust choice for businesses across various sectors offering flexibility, efficient workflow automation and excellent scalability
What is our primary use case?
What is most valuable?
Its flexibility stands out as the most valuable feature. I am content with its courses and the support team.
What needs improvement?
When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access.
For how long have I used the solution?
We have been working with it for more than five years.
What do I think about the stability of the solution?
I would rate its stability capabilities ten out of ten.
What do I think about the scalability of the solution?
It offers excellent scalability. I would rate it ten out of ten. Our clientele comprises enterprises, medium-sized businesses, and small organizations.
How are customer service and support?
Technical support from Comodo is accessible exclusively with the enterprise version, and it is highly commendable. They offer two support options, including the provision of an individual technical support manager. Our customers benefit from having personal vendors in support, capable of communicating in their native languages. For instance, if operating in Ukraine, clients can expect excellent service with a personal manager fluent in Ukrainian. I would rate it ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward. I would rate it ten out of ten.
What about the implementation team?
When it came to deployment, there were readily available options, along with clear instructions tailored for an open environment. We have it deployed on cloud as well as on-premise. The deployment timeframe varies, measured in hours or days, contingent upon specific customer requirements. Frequently, we initiate development, reproduction, and production environments. However, delays may arise as these environments can differ slightly, necessitating additional setup time.
What was our ROI?
ROI is influenced by the quality and usage. While the pricing structure is crucial, making an error in the planning can lead to substantial expenses. However, based on the feedback from our customers, they express satisfaction with Camunda. They assert that it provides extensive coverage and is more cost-effective compared to other business process systems.
What's my experience with pricing, setup cost, and licensing?
While the license isn't budget-friendly, careful consideration and calculated planning for a significant number of licenses can make it more cost-effective. The pricing structure hinges on three crucial parameters: process instances, how frequently processes are initiated, and the number of users. These latter two factors exert a considerable influence on the overall cost. However, for those looking to explore it, trying the cloud version is a viable option. The cloud variant starts at $200 per month. I would rate it six out of ten.
What other advice do I have?
Overall, I would rate it ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Fantastic Process Orchestration Tool
What do you like best about the product?
Camunda is a fantastic process orchestration tool! The product is capable of managing many different types of workflows from simple to complex and from short lived to long lived processes. The product suite that compliments the Camunda engine including Optimize, Modeler, and Cockpit make up a full product that is necessary to running an enterprise workflow. The Customer Support provided with the enterprise edition also give valuable insight to evolving process orchestration in your business.
What do you dislike about the product?
Onboarding the necessary roles to facilitating the process orchestrator used to be an issue but the addition of Camunda Academy has solved this.
What problems is the product solving and how is that benefiting you?
Camunda provides the tools necessary to host our process definitions, host thousands of our active processes, able to quickly move tasks across departments, and make changes to our processes as required.
One of the best and top rated Orchestrator Platform in Industry
What do you like best about the product?
Camunda is one of the most used and preferred orchestration tool for complex microservice orchestration and long-running asynchronous process execution. It follows BPMN 2.0 standards and provides different notations to perform a wide range of BPMN operations in our existing process. It's Java friendly and you can easily customize it as per your requirement. We used Camunda Cockpit in order to manage the ongoing process and to perform the remediations. Camunda also introduced Camunda 8 version with the latest and enhanced capabilities like connectors and can be configured as self managed/SaaS tool. Easily it can be integrate with AWS, S3, REST protocol and DB's.
What do you dislike about the product?
After the introduction of Camunda 8.0, its now supports worker implementation and migrating the existing C7 projects to C8 will be little complex initially. Also, a lot of features are coming up in C8 which was readily available in C7. Think, still C8 is catching up with all those feature and the process version upgradation becomes more important. Also, more emphasis has been given on the environment setup, as C8 requires Kubernetes and Dockers for working.
What problems is the product solving and how is that benefiting you?
We were creating an end-to-end orchestration tool using Camunda for our service provisioning system which supports long-lived and closed loop automation workflows. We were able to create workflows with simple API integrations and it really helped us to deliver the processes in production in a short period of time. We were able to manage the in-flight traffic and get most of the insights out of it for business consumption.
Powerful, but complex
What do you like best about the product?
It provides us a consistent approach to business workflows in our custom web applications.
What do you dislike about the product?
Understanding when to terminate threads, change/migrate workflows for existing processes, is complex and often requires a lot of trial and error.
What problems is the product solving and how is that benefiting you?
It speeds our time to market with soultions.
The products are built for customer use,
What do you like best about the product?
I can ask anything and get help quickly.
The products have been running smoothly in production so far.
The products have been running smoothly in production so far.
What do you dislike about the product?
There's nothing I don't like at the moment.
What problems is the product solving and how is that benefiting you?
We run a lot of our prozesses on camunda and can evaluate them and thus strive for improvement
Handles authentication and permissions out of the box
What do you like best about the product?
It provides in terms of developing custom plugins. There are workarounds available in the meantime. Its also impressive to see that Camunda is constantly working on providing migration solutions.
What do you dislike about the product?
The task list doesnt allow associating candidate groups with an LDAP, which is a hindrance when building workflows.
What problems is the product solving and how is that benefiting you?
Camunda is improving process transparency within our organization. It allows us to have an overview of our business processes allowing us not to identify bottlenecks.
One of the best Process Orchestrator
What do you like best about the product?
Flexible and easy to use. Every new version has new functionaltites. Reactive on the forums and on the support. We're iintegrating Camunda in all of our processes and we are expecting a high return on investment in our time to market. Implementing processes in Camunda is very simple and the BPMN standard allows for a common field between the BA and DEV teams.
What do you dislike about the product?
Using Camunda changes the mindset of process development in a company. These changes are generally difficult to be accepted by business or security teams.
What problems is the product solving and how is that benefiting you?
a better process management and a faster process development
Camunda 7 and 8
What do you like best about the product?
speed, scalability, resilinecy. Newer features
What do you dislike about the product?
feature parity between 7 and 8, Camunda 8 is not as par with 7 features
What problems is the product solving and how is that benefiting you?
Camunda manages all our processes and helps us scale them as required
Great BPMN framework
What do you like best about the product?
Easy development, flexible to implement custom implementation
What do you dislike about the product?
I like everything, except the self managed set up for camunda 8
What problems is the product solving and how is that benefiting you?
Automation
Clean solution for Business process automation and workflow design.
What do you like best about the product?
Testability of workflows.
Browsing ability on cockpit.
REST Api for everything running on the engine, pluggability and extensibility.
Browsing ability on cockpit.
REST Api for everything running on the engine, pluggability and extensibility.
What do you dislike about the product?
Nothing so far - but I've heard some key features used by our group are being taken taken away in the new cloud version. I hope the gaps are covered for us.
What problems is the product solving and how is that benefiting you?
Workflow design, testing, automation, business process documentation, orchestration.
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