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Camunda

Camunda

Reviews from AWS customer

2 AWS reviews

External reviews

300 reviews
from and

External reviews are not included in the AWS star rating for the product.


    FABIO NAGAO

Reduces costs with hardware abstraction and simplifies scaling

  • December 26, 2024
  • Review from a verified AWS customer

What is our primary use case?

Our primary use of ECS is to host all our services in the cloud. We work in the legal sector, and our workloads are often deployed on Fargate containers or Azure containers to abstract the hardware.

What is most valuable?

EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service. Nowadays, I almost never need to create instances of virtual machines because most workloads can be deployed on Fargate containers. This abstraction of hardware reduces the need to think about it. 

My costs are reduced. Working with ECS and Fargate doesn't require saving processing units for idle services. Previously, using EC2 required keeping entire virtual machines running, however, Fargate eliminates this cost. ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.

What needs improvement?

There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.

For how long have I used the solution?

I host everything in the cloud, and I have over ten years of experience. I use EC2 as a hosting technology and have been using it for a long time.

What do I think about the stability of the solution?

My services running on ECS are also on Azure Container Service. I have never experienced any flicker or downtime. These are highly available services. It's very stable.

What do I think about the scalability of the solution?

ECS and Fargate make horizontal scalability very easy. I rate the scalability a ten out of ten. It allows for easy scaling, especially with ECS service configurations.

How are customer service and support?

The AWS Support is incredible. They always invite us for meetings to showcase new solutions. I have a very good relationship with AWS, Microsoft, and GCP for support. AWS provides the best support, followed by Microsoft, and then Google.

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up ECS is simple, although there are some tricks involved. I usually have to define private and public networks and bind all related services. It's easy but not super straightforward. I had to repeat the process two or three times before I could teach others how to configure it.

What was our ROI?

Hosting services on Fargate reduces our processing costs since we don't need to keep virtual machines running for workloads anymore. This results in cost reductions.

What's my experience with pricing, setup cost, and licensing?

AWS pricing is very competitive compared to Azure and cheap compared to Google. For some services, such as hosting databases, Google is really expensive.

What other advice do I have?

On a scale of one to ten, I rate ECS a ten out of ten. It's an incredible service, and I prefer it over Kubernetes. I suggest checking the integration of software for deployment in a serverless environment. Some software can be challenging to deliver this way.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    VenkatarajuNandam

Allows for quick process design and implementation

  • November 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

Camunda can be used in various workflow scenarios, such as policy administration systems, onboarding, account management in telecom, insurance products, policy issuance, claims management, and loan management. 

It is also suitable for customer service center activities where customers' accounts are created. Camunda can manage any workflow that requires customer interaction with the system. It is a competitor to other BPM solutions like Pega.

What is most valuable?

The architectural part of Camunda for workflow design is highly valuable, especially the Camunda Modeler, which allows quick process design and implementation. Camunda's DML is a competitor to the implementation of business rules. 

It integrates well with Java, making it suitable for various technology stacks. Camunda facilitates microservices integration. Its SaaS model provides scalability, automatically managing and scaling implementations.

What needs improvement?

The deployment model could be improved for easier implementation. More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.

For how long have I used the solution?

I began working with Camunda in 2013.

What do I think about the stability of the solution?

Camunda is quite stable, and I would rate its stability around eight to nine out of ten. There haven't been any significant outages in my experience with Camunda.

What do I think about the scalability of the solution?

Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically. I would rate its scalability a ten out of ten.

How are customer service and support?

Camunda's community is medium-sized, offering reasonable support. However, they provide better support for the enterprise edition. There was not a large community in the early years.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Other competing solutions include JBPM, Activiti, and Pegasystems.

How was the initial setup?

The initial setup can be difficult, with a rating of seven on a scale from one to ten. While not very hard, some features present challenges.

What about the implementation team?

For earlier versions, implementation involved bundling applications as WAR or EAR files using Maven, and deploying them on JBoss Server. I have yet to explore Camunda 8's implementation process.

What's my experience with pricing, setup cost, and licensing?

There is a licensing cost for using the SaaS model and Enterprise edition of Camunda, although I am not aware of the specific pricing.

Which other solutions did I evaluate?

Other solutions evaluated include JBPM and Activiti.

What other advice do I have?

For anyone considering using Camunda, it is essential to understand your workflow clearly. Camunda is the best among similar solutions like JBPM and Activiti. I love working with Camunda.

Which deployment model are you using for this solution?

On-premises


    Edy-Robert Tudosie

Java support enhances scalability with good performance and RPA capabilities

  • October 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

Since I completed the courses at my workplace, I have only used Camunda for testing and practice. We had assignments to create a flow for pizza delivery and another one for an electronic shop. This practice was verified by our professor.

How has it helped my organization?

We have one process that was migrated from our RPA department. It used a series of UI elements for client cases, but now it is streamlined using API calls in the background. The process is more stable and efficient because it processes cases faster without being affected by UI changes like new buttons or pop-ups.

What is most valuable?

The use of Java is a big plus for our intern developers, and Camunda scales well, as many of our departments are already using it in production with dedicated teams.

What needs improvement?

The setup process is a drawback as it has many dependencies, which affects our ability to migrate to Windows eleven due to security concerns. I would like to see better integration with the Microsoft suite and more language options, especially for our internal applications.

For how long have I used the solution?

I've been using Camunda for a few months. 

What do I think about the stability of the solution?

I have not experienced any performance or stability issues. It runs smoothly.

What do I think about the scalability of the solution?

Camunda is more scalable than Blue Prism. It supports entire process automation, including manual tasks, not just robotic processes.

How are customer service and support?

There was no need to escalate any questions to Camunda's tech support. However, I have escalated issues for UiPath and Blueprints.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our department used Blueprints since 2020. The transition to Camunda is challenging since people are familiar with the previous tool.

How was the initial setup?

The initial setup was guided by the professor's guidelines and involved installing several programs and agreeing on a Java version. After setup approval and training, we encountered some issues that were addressed with help from the professor.

What was our ROI?

The transcript does not contain specific information about ROI.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact numbers behind cost-effectiveness. I know licenses for the other tools, like UiPath and Blueprints, become more costly over time since they require annual renewal.

Which other solutions did I evaluate?

I also have experience with other process automation solutions like Blue Prism, UiPath, Power Automate, and Blueprint.

What other advice do I have?

I would recommend Camunda because Java is well-received and encourages clean code standards. The tool's visual appeal makes it accessible to both developers and business analysts. BPMN notation familiarity is a plus.

I'd rate the solution nine out fo ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    reviewer1622532

Cloud deployment enhanced by automation libraries but low-code development needs a better interface

  • October 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the workflow only in Camunda. It acts as libraries for workflow visualization, focusing on automating my company's processes.

How has it helped my organization?

Camunda is used for process automation with the bot automation. We use API from IPT software, and Camunda serves as a service for workflows. It has improved the cost benefits on Google Cloud.

What is most valuable?

Camunda serves as an automation library and provides lightweight deployment to the cloud. The personal thing for workflow automation is significant.

What needs improvement?

Camunda needs to improve its user interface for low-code development and provide more user interface options beyond the basic workflow. It also requires further development to compete with platform features, like the deployment and development life cycle.

For how long have I used the solution?

We started using Camunda one year ago and began implementing some processes on the platform.

What do I think about the scalability of the solution?

Camunda has benefits concerning the cost on Google Cloud, however, we have to invest more in development for scalability.

Which solution did I use previously and why did I switch?

We have used IBM BPM before, however, Camunda was adopted for certain processes. Camunda doesn't require a license and offers a free version.

What's my experience with pricing, setup cost, and licensing?

Camunda is cheap because it doesn't require a license. We can use the free version and manage everything in the company.

Which other solutions did I evaluate?

We plan to use Camunda workflows and relate them to IBM BPM in the future.

What other advice do I have?

Camunda's platform could benefit from better UI for low-code development. Other competitor platforms have more comprehensive tools for deployment and development.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    Snehasish K.

Powerfull but not easy to use

  • July 26, 2024
  • Review provided by G2

What do you like best about the product?
In Camunda I got a huge number of integrations which I think is a great thing for me while building my custom flow.
What do you dislike about the product?
It took me about one week to understand the basics of Camunda
What problems is the product solving and how is that benefiting you?
I was using Camunda to automate one of my processes, which I was doing early using Java. Then I used Camunda, and using its automation flow I created the same flow with better accuracy for my system.


    RicardoRodriguez1

Easy-to-use platform with valuable integration capabilities

  • June 27, 2024
  • Review provided by PeerSpot

How has it helped my organization?

Camunda has streamlined our automation processes, particularly in decision-making and BPMN modeling, reducing manual intervention.

What is most valuable?

The platform's approach to BPMN modeling is straightforward and versatile, making it easy to adopt and use effectively.

For how long have I used the solution?

I've been using Camunda for about three to four months.

What do I think about the stability of the solution?

We haven't encountered any software bugs so far in terms of product stability. 

What do I think about the scalability of the solution?

The platform is capable of scaling from small to complex applications.

Which solution did I use previously and why did I switch?

We previously used Bizagi but switched to Camunda due to its superior BPMN and DMN modeling capabilities and better integration with other applications.

How was the initial setup?

Initially, installation was challenging, but recent improvements have made it much easier. Following the Camunda website's instructions, we completed the setup in less than an hour.

What about the implementation team?

We implemented the platform in-house without involving third parties, but we're considering future integrated applications with external software like UiPath and chatbots.

What was our ROI?

The product's robust toolset and integration for BPMN and DMN modeling makes it a worthwhile investment for our organization.

What other advice do I have?

The product integration between BPMN and DMN is a standout feature. It eliminates the need for additional software and simplifies decision tool development.

Which deployment model are you using for this solution?

On-premises


    Afe Ogun

Provides better integrations and has a good task management engine

  • May 17, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the product to automate our workflows. It is used for task management.

What is most valuable?

Camunda is a good product. The product has a good task management engine. Camunda has had a good impact on our operational efficiency. The integrations are getting better. It has a lot of REST APIs. We can integrate the tool via REST. It is a good feature. It's much better than what it used to be.

What needs improvement?

Camunda is Java-based. It would be better if the tool were made less reliant on Java.

For how long have I used the solution?

I have been using the solution for four to five years.

What do I think about the stability of the solution?

The solution is very stable. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is very scalable. I rate the scalability an eight and a half out of ten. We have more than 100 users. I use the product twice a week.

Which solution did I use previously and why did I switch?

We have used Flowable. We also used an IBM product, but it was not very good. We chose Camunda because it is more scalable. It has a smaller footprint. It is the most effective product.

How was the initial setup?

The initial setup is easy. I rate the ease of setup a nine out of ten. The solution has multiple deployment options. It has its own cloud services. The deployment takes just a few hours.

What about the implementation team?

We deploy the tool in-house. We've embedded it within our application. We need only one person for the deployment.

What's my experience with pricing, setup cost, and licensing?

We use the free version.

What other advice do I have?

The number of people required to maintain the tool depends on the application in which it is embedded. We might not need many people for maintenance. Our in-house team resolves all our issues, so we do not have to contact support. There is a lot of documentation available. They are very good. The solution has BPMN and DMN. DMN is very powerful when modeling business decisions. The rules engine is very good. I will recommend it for the rules engine. Overall, I rate the product a nine out of ten.


    Insurance

Developed several business processes with Camunda

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
The connection between business and IT is a game changer in designing solutions
What do you dislike about the product?
It is quite difficult to understand the technical stuff when you want to go beyond the basic patterns
What problems is the product solving and how is that benefiting you?
Business processes in an insurance company


    Juan Pablo Barragán

Offers good interface, Camunda Cockpit and automation capabilities

  • May 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use it for designing my BPMN models for my company processes, but I don't use Camunda in-depth. 

So, the Camunda Modeler is a free version of Camunda. It's just one small part of it.

What is most valuable?

It has great value in terms of automation. We can automate processes. 

Another great thing is Camunda Cockpit. The interface is great. 

What needs improvement?

It would be great to have the ability to display more than one process collaboration in the same view. 

Ideally, we could collapse and expand each process within that view, clearly visualizing two different processes collaborating through messages.

For how long have I used the solution?

I have been using it for a couple of years. I use version eight (v8).

What do I think about the stability of the solution?

It is a stable product. I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable product. I would rate the scalability a ten out of ten. 

How are customer service and support?

I didn't need the techincal support. I haven't needed to for Modeler. It's simple. 

But if I were to use their automation engine, I'm sure I would need support.

Which solution did I use previously and why did I switch?

Camunda was my first option.

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten, with ten being easy. It is pretty straightforward. 

We use Camunda on the cloud. Camunda provides the cloud.

It is east to use. 

What about the implementation team?

We didn't have to deploy anything. We just opened an account, signed up, and that was it.

What's my experience with pricing, setup cost, and licensing?

It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies. I wouldn't recommend the paid version for small projects.

What other advice do I have?

Camunda automation engine is quite complex and technical. It requires technical knowledge, and I don't think anyone can start by themselves. 

However, Camunda Modeler is different and doesn't require technical knowledge.

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud


    Peter Broucke

Support is good (even the basic one), documentation is readily available and matches the need for agile development

  • April 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use it in telecom service management to automate and orchestrate our service order flows.

How has it helped my organization?

There is DMN (Decision Model and Notation) on the flows, but it depends on how the user interprets the question. If it's purely decision-making, then not really. It's a feature of the platform we use but not the main one. 

The main feature is the BPMN orchestration workflow engine.

We had to look for a replacement because our old tool didn't evolve anymore. Camunda is a further evolution or branch of activity. There are certain branches of workflow engine tools, and Camunda seems to have a lot of traction, maturity, and stability. It also matches the need for agile development. 

In terms of efficiency and execution, we're satisfied. In terms of design, you still need to create the design and give it to someone else, but the graphical user interface is fine.

What is most valuable?

The fact that it's open source is interesting. My colleagues like the support, even the free or basic support. We now have enterprise support, but they were quite satisfied with the basic one. 

The main feature is BPMN, in its totality. You have the design, editor, monitoring, execution, scaling, and deployment. So, it's the total package that they're quite happy with.

What needs improvement?

Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow. I know they're working on that or at least communicating about it. They already have versions to run on the cloud, so they've tackled that. We're looking at what they will come up with otherwise. 

As long as the product gets enough traction and evolves, we're happy. With open source, you can monitor what's happening. If the product is being left by many customers, that's a sign. We're also users of Camunda, and you can watch one of our guides' presentations in the States about one of our implementations.

Our focus now is on developing service management and DMN APIs for the platform. AI is something we take into consideration, but we'll see what additional benefits it could bring and how to interconnect it with our data or AI engineering.

For how long have I used the solution?

I have been using it for three years. I use the latest version. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. No major things to worry about.

What do I think about the scalability of the solution?

I would rate the scalability as eight out of ten, and it could be improved. I am not 100% sure of its scalability capabilities. We haven't done enough volumes on it. 

The system is primarily for automated flows. Maybe there are 20 or 25 people who use the production version as a user. It's not really a system with a lot of manual stuff. For us, I would assume the usage is rather limited at this stage.

It is used in production every day. We plan to increase the use of Camunda in the future. 

How are customer service and support?

We now have an enterprise contract because of the increasing volume in production. We want to ensure we have good enough SLAs, so we probably bought the enterprise support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had plenty of workflow engines in that domain. The company used Oracle BPEL, a workflow product that was originally open source but was bought by Oracle a long time ago and then became a paid license product.

Other products in different domains: 

We've got SAP HR modules and logistics modules, and we've migrated a few to SAP HANA, but I'm not the best reference for that domain. 

In our multiple domains, we have a mix of commercial and technical platforms. We use Camunda for custom development, and ClickSoftware for field work management, which we're migrating to IFS.

How was the initial setup?

For the setup, I'd probably rate it a nine out of ten. I'm not personally involved, but it's quite easy.

  • Deployment resources: It's probably only one or two people who were busy installing the product. I don't think it's a huge problem or challenge.
  • Integration aspect: There was a bit of a challenge, but it was resolved by redesigning an activity in the process flow. It wasn't a huge problem, but the people had to figure out how to use existing mechanisms to solve it.
  • We can resolve the challenges that might arise in Camunda using the features on the platform. It might not be immediately out of the box, but we can find a setup or pattern that brings us the solution. We can extend the framework. I haven't really seen blocking factors at this stage, and I know of other companies that use it, so it looks alright.
  • For the maintenance part, I assume it's quite a small team. 

What's my experience with pricing, setup cost, and licensing?

It's a license for support. So, it's not too expensive, in my opinion.

Which other solutions did I evaluate?

Development teams use open source components, do a small check on different tools, and then go for one. I don't think there was a specific RFP (request for proposal) process involved, but I'm pretty sure they looked at the market. They looked at other workflow engines like Activity in previous projects.

What other advice do I have?

Overall, I would rate it a nine out of ten. 

My advice:

New buyers should definitely look at this option. It's a good option as the product is technically sound. There are quite a few customers running on the platform and good reference customers. There is a community forum, and the documentation is readily available. So, if you are investigating options, it should definitely be on your list, if not at the number one spot.

Recent trends around workflow automation:

We see a lot of cloud SaaS solutions coming up with their own workflow platforms. For example, SAP or Salesforce also come with workflow systems. You need to consider that these platforms have embedded options where you have no choice but to use them. But if you have spots where you do your own development or there is a package that uses Camunda, the interesting part will be what steps they provide to work with the data and AI to make the solution even more attractive.