SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci has been a great tool for our franchisees
What do you like best about the product?
Scheduling future posts across social platforms.
What do you dislike about the product?
I wish it had a deeper reporting module, not just the basics.
What problems is the product solving and how is that benefiting you?
Making social media easier for franchisees
user-friendly and makes it easy to manage our social media presence
What do you like best about the product?
We've had a great experience using SOCi! The platform is user-friendly and makes it easy to manage our social media presence across multiple properties. The scheduling tools, analytics, and ability to monitor reviews in one place have saved us so much time. Their support team is also responsive and helpful whenever we need guidance. Highly recommend SOCi for any property management team looking to streamline their marketing efforts!
What do you dislike about the product?
We’ve occasionally encountered some bugs or glitches within the platform that slow things down, especially when trying to publish or view analytics. It’s nothing major, but it does interrupt workflow at times. Overall, the experience has been positive, and the support team is helpful when issues come up. Looking forward to continued improvements!
What problems is the product solving and how is that benefiting you?
SOCi helps us manage multiple property profiles efficiently across platforms like Facebook, Google, and Instagram, all from one place. It solves the challenge of keeping content consistent, responding quickly to reviews, and staying on top of community engagement.
The biggest benefit is the time saved and organization improved. Instead of logging into separate platforms, our team can schedule posts, monitor messages, and pull performance reports in just a few clicks. It keeps everything streamlined and helps us maintain a strong, responsive online presence for each property.
The biggest benefit is the time saved and organization improved. Instead of logging into separate platforms, our team can schedule posts, monitor messages, and pull performance reports in just a few clicks. It keeps everything streamlined and helps us maintain a strong, responsive online presence for each property.
Great to manage a large team and large portfolios with
What do you like best about the product?
The best thing about using SOCi is how user friendly it is! With so many people on my team, it is easy to showcase the software and have everyone be pros in no time. With its easy-to-use interface, managing large teams and large portfolios are a breeze.
What do you dislike about the product?
Although customer support is quick to respond, I usually end up fixing issues on my own. Thankfully, there are so little issues that a quick fix can be made by an administator in no time.
What problems is the product solving and how is that benefiting you?
SOCi allows a large portfolio with many staff to be handled with ease. Marketing is all under one roof and easy to access, locate, and execute campaigns. With this, you don't have to remember dozens of logins and spend hours reviewing information separately -- it is all in one place and easier to access and manage than ever! Their Genius features make SEO a breeze, and traffic has increased due to it!
Soci/Peak Living
What do you like best about the product?
Soci is always available to help us and is extremely kind. We really appreciate them,.
What do you dislike about the product?
Only downsides are the lack of training integrations with our system.
What problems is the product solving and how is that benefiting you?
They are helping us integrate their training university with our platform
SOCI Making your social media experience easier and faster!
What do you like best about the product?
The AI generated responses that take into consideration what is written.
What do you dislike about the product?
There is nothing to translate from Unknown Language to English in the provided text as it is already in English.
What problems is the product solving and how is that benefiting you?
Time management
" AI agents doing the job of 1000 marketers "
What do you like best about the product?
the planning calendar helps me to pick the date and time to post, that's nice.
What do you dislike about the product?
it says " AI agents doing the job of 1000 marketers " I am a marketer and i dont agree that this website is doing my job for me. i utilize one thing and thats the planning calander. I am doing the work you are just giving us space to input it.
What problems is the product solving and how is that benefiting you?
I don't really see a problem its solving since you can schedule post from many other platforms
Helpful
What do you like best about the product?
It's so easy to manage and schedule posts for social media across all platforms! They also have so many options for help along the way.
What do you dislike about the product?
It's a little bit tough to get started, but once you get there, it's great!
What problems is the product solving and how is that benefiting you?
The scheduler saves me a lot of time and also provides consistent posting across all platforms!
Definitely makes managing social media a breeze!
What do you like best about the product?
Being able to have a centralized location for all things social media makes posting and scheduling extremely accessible!
What do you dislike about the product?
It tends to be a bit confusing. Not as user friendly as expected. Should consider a tentative post option rather than having to schedule when using the calendar.
What problems is the product solving and how is that benefiting you?
Previously, managing the social media accounts was clunky and did not have a streamlined service or product to be able to share our services with the intended audience. This will allow our business to be able to grow and change with the everchanging society.
I'm new but so far I really like it.
What do you like best about the product?
Easy to use. The fact that I can manage numerous platforms at once.
What do you dislike about the product?
I'm too new to really know. I've only received an overview and am just starting.
What problems is the product solving and how is that benefiting you?
Missing responses
good to a point but needs work
What do you like best about the product?
easy to post across multiple platforms at one time
What do you dislike about the product?
inaccurate postings generated to wrong date on calendar.
What problems is the product solving and how is that benefiting you?
quicker to post
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