SOCi Platform
SOCi Inc.Reviews from AWS customer
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i dont know
What do you like best about the product?
ease of posting content, ease of posting content
What do you dislike about the product?
i havent used it before, this is my first time using
What problems is the product solving and how is that benefiting you?
i can schedule posts in advance
Easy and user friendly/ Good Marketing tool
What do you like best about the product?
Good Marketing Tool. Easy to use! It helped me a lot in exposing my business to the public.
What do you dislike about the product?
Still new to Soci! I can't evaluate much for the time being!
What problems is the product solving and how is that benefiting you?
I am only using Soci as a marketing tool on Insta! Scheduling Ads is very helpful.
Rent a Center
What do you like best about the product?
great on marketing items for rent a center
What do you dislike about the product?
need some guide lines on how to use this app
What problems is the product solving and how is that benefiting you?
Getting business
Based On My User Permissions, It's OK - Could Be Better.
What do you like best about the product?
Because I don't have the bandwidth to fully explore and utilizing SOCi for all 58 properties in my region, I do appreciate being able to utilize the Scheduler to make posts for my entire region.
The reporting options are ok too.
The reporting options are ok too.
What do you dislike about the product?
The ongoing notifications that continue to happen for suspicious activity or accounts being marked or having to be reactivated or resynced. I do not have access to fix these myself so I am usually having to escalate this to the internal corporate marketing team via a support ticket so it creates extra work. It usually happens for multiple properties at least 2-3 times a month.
It would be great to be able to bulk post for select properties so for example, I can schedule posts for all properties in KY or SC the specific content for their region.... Currently, I am only able to post via the scheduler for the entire Carolinas which is 58 properties.
It would be great to be able to bulk post for select properties so for example, I can schedule posts for all properties in KY or SC the specific content for their region.... Currently, I am only able to post via the scheduler for the entire Carolinas which is 58 properties.
What problems is the product solving and how is that benefiting you?
It's great having it sync to all social media platforms. I don't know if it is necessarily solving problems for me as there are things I wish it would allow for that it currently does not.
A little cumbersome to use
What do you like best about the product?
You can work from the main calendar for the month
What do you dislike about the product?
Seems a bit cumbersome to use. Library could have more information and pictures to choose from for posting
What problems is the product solving and how is that benefiting you?
Posting can be done all in one place which makes it a bit less time consuming.
The best partnership you could ask for!
What do you like best about the product?
Partnering with SOCi has been a game-changer for our team and our properties. From day one, the implementation process was seamless and intuitive, which immediately set the tone for a successful and stress-free onboarding experience. SOCi’s platform is incredibly user-friendly, making it easy for our teams across various locations to adopt and integrate into their daily operations without disruption.
What truly sets SOCi apart, though, is their exceptional customer service. Every interaction with their support team has been marked by responsiveness, professionalism, and a genuine commitment to helping us succeed. They’re not just a vendor—they’ve proven to be a true partner, always available to guide us, answer questions, and tailor solutions to meet our specific needs.
Perhaps most impressive is SOCi’s forward-thinking and innovative approach. They continuously evolve their offerings to stay ahead of digital marketing trends, ensuring that we’re not only keeping up but actually leading in our space. Their tools and insights have directly supported our marketing efforts, strengthened our brand presence, and helped us exceed our engagement and visibility goals across all of our properties.
What truly sets SOCi apart, though, is their exceptional customer service. Every interaction with their support team has been marked by responsiveness, professionalism, and a genuine commitment to helping us succeed. They’re not just a vendor—they’ve proven to be a true partner, always available to guide us, answer questions, and tailor solutions to meet our specific needs.
Perhaps most impressive is SOCi’s forward-thinking and innovative approach. They continuously evolve their offerings to stay ahead of digital marketing trends, ensuring that we’re not only keeping up but actually leading in our space. Their tools and insights have directly supported our marketing efforts, strengthened our brand presence, and helped us exceed our engagement and visibility goals across all of our properties.
What do you dislike about the product?
Limitations on only entering 4 comps for reporting. Would love to add more!
What problems is the product solving and how is that benefiting you?
SOCi is solving one of the biggest challenges we face in property management marketing: scaling consistent, high-quality digital engagement across multiple locations while staying efficient and brand-aligned. Before SOCi, managing social media, reviews, and local listings for multiple properties often felt fragmented and time-consuming. Each property had its own set of tools or processes, making it difficult to maintain consistency, track performance, or support on-site teams effectively.
With SOCi, we now have a centralized platform that gives us full visibility and control across all our properties while still empowering individual teams to engage locally. This has dramatically improved our ability to respond to reviews quickly, publish content at scale, and optimize local SEO, all while saving valuable time.
With SOCi, we now have a centralized platform that gives us full visibility and control across all our properties while still empowering individual teams to engage locally. This has dramatically improved our ability to respond to reviews quickly, publish content at scale, and optimize local SEO, all while saving valuable time.
Inconsistent and Buggy
What do you like best about the product?
That I can schedule posts for social media ahead of time.
What do you dislike about the product?
It is not consistent. It does not remember my choices for posting. I do not think there is a way to post to groups. Limited social media platforms. Does not pull all stats, amount of followers is wrong.
What problems is the product solving and how is that benefiting you?
It posts some generic posts for me so that my posting stays consistent even if it is not very interesting.
Im just starting to use the platform.
What do you like best about the product?
It has many features to for store owners and admins.
What do you dislike about the product?
I think the design has space for improvements.
What problems is the product solving and how is that benefiting you?
Working along with the franchisees and helping them be more involved.
If you don't use SOCi, start now!
What do you like best about the product?
SOCi has made managing our social media accounts and business listings a breeze! Previously, we manually managed all our business listings independently, taking hours to make updates across our 40 different locations. Now it takes me only a couple of minutes to push posts or make updates. It took us only a few weeks to get our entire company on to the SOCi platform, and the onboarding team took care of the majority of the integration. They worked with us every step of the way to make sure our experience was as seamless as possible.
What do you dislike about the product?
The only "negative" thing I can think of in regards to SOCi is that I'd like there to be more in-depth training guide available in the University or in the Help forum. Some things, I've just had to trial and error them to figure them out because I couldn't find anything available. But for major things, I know I can just submit a support ticket and they'll get back to me!
What problems is the product solving and how is that benefiting you?
SOCi helps us stay on top of reviews, listings, and social media for all our communities in one place. It’s made it way easier to respond quickly, keep our info consistent, and share content without jumping between platforms. We’re seeing better engagement, and it’s saving our team a ton of time.
Excellent tool for managing our social listings across the brand
What do you like best about the product?
Easy management and updating of store listing info across all platforms. Scheduled social posting. Responding to reviews across platforms for all stores.
What do you dislike about the product?
Sometimes takes a while for new stores to be onboarded and all listings created.
What problems is the product solving and how is that benefiting you?
SOCi makes it easy to manage listings for all locations, updating hours and other information. We also use it for online reputation management, responding to reviews from all platforms. And coordinating social media posts across the company.
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