SOCi Platform
SOCi Inc.Reviews from AWS customer
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Fantastic information with clear and precise directions on how to use the soci platform
What do you like best about the product?
The effortless ability to modify posts before they come out
What do you dislike about the product?
Some posts are generic and therefore do me no good.
What problems is the product solving and how is that benefiting you?
Automatic posting
Soci is user friendly and exemplifies convenience.
What do you like best about the product?
The convenience it gives users. You can post on all of your social media platforms all at once.
What do you dislike about the product?
Soci is not as user friendly on an iphone. It is better to use it on a desktop or ipad.
What problems is the product solving and how is that benefiting you?
Soci enables the ability to post on all social media platforms all while being able to read all of the interactions of all of your sites and posts.
Useful tool, some slight faults
What do you like best about the product?
I love the ease and use of SOCi. Have everything in one place is extremely convenient and allows me to get my work done quicker. The integration is easy and everything matches up when talking between platforms. The customer support is great. We use SOCi Daily, and I can't think of another software that would compare.
What do you dislike about the product?
I really despise the timing feature. When we started using SOCi our business was already opened. Everything imported into SOCi like we never answered it. Our response time is extremely skewed because of this. For our club it's no big deal, but I want to show off to the others how great we are doing and I can't.
What problems is the product solving and how is that benefiting you?
SOCi is just combining everything into one so I don't need to switch between APPS
Helpful for Managing multiple locations
What do you like best about the product?
With social, the thing I find most useful when managing a brand's social engagement for multiple locations is the ease of performing tasks like scheduling post or replying to reviews all on one page rather than having to switch between locations and platforms. Having data from all platforms come together in one place has saved a lot of time. Because of the time saving element, it frees up time to look at metrics, insights, reviews, and address other elements. SO the platform is saving me time but also allowing me utilize even more features soci has to offer.
What do you dislike about the product?
One thing I wish soci was a little more equipped for is posting/sharing onto instagram stories. For example, sharing our own post onto our story a day or so later to keep engagement up. Along with that, I would really like to see the option of posting Facebook stories as well.
What problems is the product solving and how is that benefiting you?
One problem we've had a run in with is removing/adding permissions for different franchisees and lower level users who need access to our platform. I'd also like to see an improvement on the turnaround time for adding a new location.
Soci review by PAWS
What do you like best about the product?
It makes it easier to post to multiple places at once and gives a preview of what the photos will look like on the post.
What do you dislike about the product?
It is more difficult to use on your phone, and doesn't have the option to use the @ to tag other people or businesses in posts.
What problems is the product solving and how is that benefiting you?
decreasing time of posting to multiple places on social media.
very effective for what it does
What do you like best about the product?
I like how everything is user friendly. it's super easy to post and see all your scheduled posts and review prior posts. I do like that it's very easy to navigate the site.
What do you dislike about the product?
I haven't found anything I don't like yet, but it seems overly inclusive for what I personally do.
What problems is the product solving and how is that benefiting you?
Soci helps me schedule posts and notify residents about community events.
Mostly great
What do you like best about the product?
We use it for posting to facebook and instagram along side a company handling out facebook. Love they help keep the feed full.
What do you dislike about the product?
I wish there was a way to block off days for posting. So they would be scheduled on other days and easier to coordinate with dealership scheduled posts
What problems is the product solving and how is that benefiting you?
.
Excels in most areas, room for improvement in UX
What do you like best about the product?
Large number of features including local listings, social media, surveys, and reputation management. AI for the reputation piece has been a time saver
What do you dislike about the product?
New upgrades and features are buggy upon launch
Dashboard is not very user friendly or responsive
Dashboard is not very user friendly or responsive
What problems is the product solving and how is that benefiting you?
Automating the reputation management piece
I'm new, but its good so far.
What do you like best about the product?
I like how everything is in one place. I enjoy being able to post to multiple feeds at once.
What do you dislike about the product?
As best I can tell, the stats shown to me from Facebook are inaccurate. I also don't like what I believe is a limit on how many posts I can schedule (12). Perhaps I'm misreading the page.
What problems is the product solving and how is that benefiting you?
The ability to post to multiple feeds at once saves a lot of time.
A bit difficult to use in an enterprise environment
What do you like best about the product?
one stop shop to post across all platforms in social media
What do you dislike about the product?
difficult to navigate and understand ufnctionality
What problems is the product solving and how is that benefiting you?
easy to post across platforms
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