SOCi Platform
SOCi Inc.Reviews from AWS customer
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Very smooth and intuitive interface
What do you like best about the product?
It makes scheduling multiple social media post through multiple platforms for multiple locations a breeze
What do you dislike about the product?
Sometimes it doesn’t detect that I am unchecking certain platforms, for example on checking Facebook or TikTok for a scheduled message. It will schedule those messages anyways.
What problems is the product solving and how is that benefiting you?
It is able to consolidate all of my locations in one place and make scheduling multiple posts very easy. Also, it’s able to provide great analytics for our social media performance all in one place.
Amazing service!
What do you like best about the product?
It’s so easy to use! Being able to link directly to my Canva account is so nice! I can schedule my entire month and forget about it. It’s amazing!
What do you dislike about the product?
I wish it was easier to mark spam messages and it not count against your engagement score.
What problems is the product solving and how is that benefiting you?
It puts all of my social media accounts in one location so I don’t have to use multiple apps.
Just getting started but satisfied so far.
What do you like best about the product?
Integration across all social media platforms.
What do you dislike about the product?
Just learning but trying to get it all together.
What problems is the product solving and how is that benefiting you?
Time management
SOCi is simple and great
What do you like best about the product?
SOCi is so easy to use and post to your pages in one simple click to where you don't have post individually.
What do you dislike about the product?
I haven't come across any issues as of yet.
What problems is the product solving and how is that benefiting you?
Not having to post to individual sites.
Its effective to post to multiple social networs
What do you like best about the product?
Scheduling post to various social calendars
What do you dislike about the product?
Google business page management is a bit difficult and clunky
What problems is the product solving and how is that benefiting you?
posting to mulitple social networks
Kill 5 birds with 1 stone !
What do you like best about the product?
You post once and it goes to all your platforms.
What do you dislike about the product?
I cannot think of any downsides to using SOCI
What problems is the product solving and how is that benefiting you?
Saving time by posting once and automatically sending it to FB, IG and TT
An Incredible Marketing Tool
What do you like best about the product?
One of the things I love most about SOCi is that it provides a comprehensive "all-in-one" marketing software solution. After using this platform for a couple of years, I have come to appreciate how it allows users to view data from both social media and Google. The social media content scheduler is robust, making editing and scheduling a breeze. Additionally, the review management feature is a lifesaver, as it allows me to respond to multiple reviews with well-crafted AI-generated responses that sound genuine. Overall, I believe this product is a valuable addition to any agency, and I will certainly incorporate it into my career.
What do you dislike about the product?
Facebook Stories would be a much-needed addition to SOCi's scheduling capabilities
What problems is the product solving and how is that benefiting you?
SOCi enables our agency to reliably schedule content for a portfolio of over 200 social consulting clients, in addition to providing thorough and efficient review management.
Soci Works!
What do you like best about the product?
Easy to use once you find where in the Dashboard you are supposed to be. Links to multiple pages making it easy to update from one place.
What do you dislike about the product?
Dashboard can be confusing on where to go. Reminders of when to update hours for our seasonal business may be helpful (Google sends these ahead of holidays which is a nice reminder).
What problems is the product solving and how is that benefiting you?
Ability to update changes from one centralized location-- saves me time!
Such a useful platform!
What do you like best about the product?
Can do all my social media posts, reviews, and information updates on one platform
What do you dislike about the product?
Some of the features are a little hard to use and you need to be taught how to use them, such as the ability to make a post (you need to go through a couple other pages and things before you can actually find out where to make the post)
What problems is the product solving and how is that benefiting you?
Being able to coordinate social media easily over three branches of our business is so valuable, as is being able to tackle all social media needs on one platform instead of having to jump between websites.
Streamlined Social & Reputation Management for Multi‑Location Brands
What do you like best about the product?
SOCi gives me one command center for everything that matters: I can hook up all our social accounts, line up weeks of posts in advance (a lifesaver during busy seasons), and handle every comment or review from one inbox instead of ten tabs. Toss in the customizable reports—perfect for proving ROI to the boss—and it’s hard to beat.
What do you dislike about the product?
Two pain points stand out:
Platform reconnect headaches. When Instagram disconnected, the relinking gauntlet was anything but intuitive—cryptic error messages, no step‑by‑step guide, and a lot of back‑and‑forth with corporate (plus my friendly neighborhood ChatGPT). A clearer, idiot‑proof reconnect wizard would save hours.
Content + creative gaps.
Discovery feed: Great concept, but most suggested articles feel miles away from the janitorial / facilities‑services world, so we never repost.
Design workflow: There’s no Canva integration (or native design studio), so we end up downloading assets, uploading again, and losing momentum. A built‑in editor or direct Canva connector would tighten the whole publish cycle.
Platform reconnect headaches. When Instagram disconnected, the relinking gauntlet was anything but intuitive—cryptic error messages, no step‑by‑step guide, and a lot of back‑and‑forth with corporate (plus my friendly neighborhood ChatGPT). A clearer, idiot‑proof reconnect wizard would save hours.
Content + creative gaps.
Discovery feed: Great concept, but most suggested articles feel miles away from the janitorial / facilities‑services world, so we never repost.
Design workflow: There’s no Canva integration (or native design studio), so we end up downloading assets, uploading again, and losing momentum. A built‑in editor or direct Canva connector would tighten the whole publish cycle.
What problems is the product solving and how is that benefiting you?
Back when Facebook was the only network that let us schedule a month of posts at once, LinkedIn and Instagram still forced us to hit “publish” by hand. Predictably, those channels went quiet whenever things got busy. We tried to patch the gap with Hootsuite’s free plan, which used to cover three social accounts—but once they trimmed it to one, we were right back where we started unless we ponied up for a paid tier. Meanwhile, online reviews were piling up across Google, Yelp, and Facebook with no easy way to stay on top of them.
SOCi changed all of that in one swoop. Now we queue a post once and it goes live everywhere—Facebook, Insta, LinkedIn, the whole crew. All the comments and DMs land in a single inbox, so we’re not hopping between ten browser tabs to keep conversations moving. The platform even pulls in reviews from every major site, letting us respond quickly and keep our ratings bright. Add customizable reports that show exactly what’s working, and we finally have data we can hand to leadership without a spreadsheet marathon.
In short, SOCi replaced a messy stack of half‑solutions with one clean dashboard. We’re saving hours each week, every channel gets consistent attention, and our brand’s online reputation is no longer a guessing game.
SOCi changed all of that in one swoop. Now we queue a post once and it goes live everywhere—Facebook, Insta, LinkedIn, the whole crew. All the comments and DMs land in a single inbox, so we’re not hopping between ten browser tabs to keep conversations moving. The platform even pulls in reviews from every major site, letting us respond quickly and keep our ratings bright. Add customizable reports that show exactly what’s working, and we finally have data we can hand to leadership without a spreadsheet marathon.
In short, SOCi replaced a messy stack of half‑solutions with one clean dashboard. We’re saving hours each week, every channel gets consistent attention, and our brand’s online reputation is no longer a guessing game.
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