What do you like best about the product?

Love being able to have all my socials in one place

What do you dislike about the product?

I would say just needs a bit more modernization.

What problems is the product solving and how is that benefiting you?

Property Management

What do you like best about the product?

I like that it is relatively user friendly. It make it easy to use when on the go.

What do you dislike about the product?

There isn’t anything specifically I dislike about Soci

What problems is the product solving and how is that benefiting you?

I haven’t had any problems thus far. I really enjoy using Soci and it has made things a lot easier for posting purposes on social media!

What do you like best about the product?

SOCi works fast and accommodates quick turnaround times. In the restaurant industry, we need flexibility on timelines, with things always changing and the industry moving at a fast pace.

What do you dislike about the product?

I have experienced SOCi forgetting to complete a few steps of the process when building discounts. This requires more overcommunication from my end, which takes up more of my time.

What problems is the product solving and how is that benefiting you?

SOCi has helped streamline both online reputation management and local listing management in one place, which makes my job easier and I am able to update listings fasters. Our restaurant operators are also able to stay on top of online reputation in one place, in a quick fashion.

What do you like best about the product?

That you can schedule your posts out and easily respond to reviews.

What do you dislike about the product?

It is hard to edit the captions on soci or to take down posts, you can't really do them on soci after you posted something

What problems is the product solving and how is that benefiting you?

posting to multiple platforms at once and responding quickly to reviews.

What do you like best about the product?

Social medias scheduler is great to keep those posts going smoothly from one place.

What do you dislike about the product?

App can be funky. But desktop web view is great.

What problems is the product solving and how is that benefiting you?

I don’t have it log in to different websites it’s all in one place

What do you like best about the product?

Loading social media effortless. Don't have to think about schedules

What do you dislike about the product?

Nothing- no issues so far very easy to monitor

What problems is the product solving and how is that benefiting you?

It is helpful with keeping up on social media calendar

What do you like best about the product?

I like that I can post to multiple platforms. Prior to Soci, I was using Meta but it would not connect with Linked In. I like that there is a saved database of social media posts that I can reference. The calendar function makes it clear to see what I have scheduled.

What do you dislike about the product?

I do not use Tik Tok for business but connecting with Tik Tok might benefit users.

What problems is the product solving and how is that benefiting you?

Posting to multiple platforms simultaneously so it saves me time…

What do you like best about the product?

I love that it’s a one stop shop for all I need to do! Love that is has AI review capabilities as well

What do you dislike about the product?

I don’t love the mobile app. It is not as easy to use/log into

What problems is the product solving and how is that benefiting you?

Solving posting to multiple social accounts from one stop, as well as scheduling posts. Also helps me save time with having all reviews under one umbrella

What do you like best about the product?

I've been using Soci regularly for managing social media at work, and overall, it's been a strong platform that balances brand compliance with flexible content creation and scheduling tools. Here's a breakdown of my experience across key areas:

Scheduling & Publishing
Soci makes it easy to schedule content across multiple locations and platforms with a centralized calendar. I can queue up campaigns well in advance, and the bulk scheduling feature is a major time-saver. Posts go out reliably, and platform-specific tweaks are straightforward.

Content Library
The shared content library is especially useful for multi-location teams. It allows our corporate and local teams to pull from pre-approved content that aligns with brand guidelines, which helps us stay consistent without being repetitive. It's also a great resource for evergreen content.

Brand Compliance Controls
One of Soci’s strongest features is its focus on brand protection. It gives corporate teams tight control over messaging and creative assets, while still allowing localized customization. This balance is critical for businesses with many locations or franchises.

Analytics & Reporting
The reporting dashboard provides valuable insights at both a high level and per location. It's easy to generate and export performance reports that include metrics like engagement, impressions, and post reach. The ability to compare locations is particularly useful for spotting trends and adjusting strategy.

Ease of Use
There’s a bit of a learning curve at the beginning, especially for less tech-savvy users, but once you're familiar with the layout, it’s intuitive. The drag-and-drop scheduler and built-in workflows make day-to-day operations smoother.

Integration
Soci integrates with several major platforms like Facebook, Instagram, Google Business Profiles, and LinkedIn. The local listing and review management integration also helps streamline reputation management within the same tool.

Customer Support
Support has been responsive and helpful when we’ve needed them. The Soci team provides onboarding and resources to help users get up to speed, and they’ve been receptive to feedback on platform improvements.

Final Thoughts
Soci has been a reliable, efficient tool for managing our brand's social presence across many locations. It’s especially valuable for teams that need a strong mix of centralized control and localized execution. While there’s room to improve in interface speed and customization options, the platform delivers where it matters most: consistent, brand-safe, scalable social media management.

What do you dislike about the product?

The limited ability to customize ads, things that need to have high level of customizationis difficult

What problems is the product solving and how is that benefiting you?

Having to have mutiple platforms for each function, soci has it all in one space

What do you like best about the product?

I love interacting with others on Soci..

What do you dislike about the product?

Soci can be overwhelming when you first begin

What problems is the product solving and how is that benefiting you?

Bringing more residents to the Community Centers