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It is the one stop shot for all things social media marketing!
What do you like best about the product?
How many things it has to offer, I love the analytics and the aspect to be able to schedule posts out.
What do you dislike about the product?
It can be hard to navigate all that it has to offer.
What problems is the product solving and how is that benefiting you?
Scheduling posts out.
Best Product Ever
What do you like best about the product?
Simplicity and ease of use. I like how the website is formatted.
What do you dislike about the product?
Nothing at this moment. Will provide further feedback later.
What problems is the product solving and how is that benefiting you?
Social media tracking
Great Social Media Tool for All Businesses!
What do you like best about the product?
SOCi's social media scheduler is a convenient, one stop place to schedule and send out social media posts to all platforms at the same time.
What do you dislike about the product?
Does not have newer apps available, such as TikTok.
What problems is the product solving and how is that benefiting you?
Efficient program so I don't have to log in to multiple programs to see analytics or schedule posts to multiple different sites.
SOCI Ease
What do you like best about the product?
- the ability for all our franchisees to have access to content, automated social calendars, and their accounts linked in one central place
What do you dislike about the product?
- Instagram integration is limiting IE: can't add music, can't edit bios or delete content from SOCI
- also the inability to edit photos in platform
- also the inability to edit photos in platform
What problems is the product solving and how is that benefiting you?
Limiting "admin" access for lower end users and having to share multiple links for others to access content (in SOCI we can just share with them directly)
Helpful Tool For Streamlining Social Media Marketing
What do you like best about the product?
Soci has made managing our salon’s social media much more efficient. I love being able to schedule posts across platforms in one place, and the calendar view is super helpful for staying organized. The ability to customize brand-approved content is a huge time-saver, and the asset library makes it easy to keep visuals consistent.
What do you dislike about the product?
The platform can feel a little clunky at times, especially when trying to edit posts across multiple platforms. Some features (like tagging or story scheduling) aren’t as intuitive or flexible as I’d like, and the mobile experience could be stronger. But overall, it’s a solid tool that keeps improving.
What problems is the product solving and how is that benefiting you?
Soci helps us stay consistent and on-brand with our social media presence, even during our busiest weeks at the salon. It solves the challenge of coordinating content across multiple platforms, which used to be time-consuming and easy to drop the ball on. Having pre-approved content from the franchisor, plus the flexibility to localize posts, means we can stay active and engaging without creating everything from scratch. It’s helping us save time, stay organized, and show up professionally online.
i dont know
What do you like best about the product?
ease of posting content, ease of posting content
What do you dislike about the product?
i havent used it before, this is my first time using
What problems is the product solving and how is that benefiting you?
i can schedule posts in advance
Easy and user friendly/ Good Marketing tool
What do you like best about the product?
Good Marketing Tool. Easy to use! It helped me a lot in exposing my business to the public.
What do you dislike about the product?
Still new to Soci! I can't evaluate much for the time being!
What problems is the product solving and how is that benefiting you?
I am only using Soci as a marketing tool on Insta! Scheduling Ads is very helpful.
Rent a Center
What do you like best about the product?
great on marketing items for rent a center
What do you dislike about the product?
need some guide lines on how to use this app
What problems is the product solving and how is that benefiting you?
Getting business
Based On My User Permissions, It's OK - Could Be Better.
What do you like best about the product?
Because I don't have the bandwidth to fully explore and utilizing SOCi for all 58 properties in my region, I do appreciate being able to utilize the Scheduler to make posts for my entire region.
The reporting options are ok too.
The reporting options are ok too.
What do you dislike about the product?
The ongoing notifications that continue to happen for suspicious activity or accounts being marked or having to be reactivated or resynced. I do not have access to fix these myself so I am usually having to escalate this to the internal corporate marketing team via a support ticket so it creates extra work. It usually happens for multiple properties at least 2-3 times a month.
It would be great to be able to bulk post for select properties so for example, I can schedule posts for all properties in KY or SC the specific content for their region.... Currently, I am only able to post via the scheduler for the entire Carolinas which is 58 properties.
It would be great to be able to bulk post for select properties so for example, I can schedule posts for all properties in KY or SC the specific content for their region.... Currently, I am only able to post via the scheduler for the entire Carolinas which is 58 properties.
What problems is the product solving and how is that benefiting you?
It's great having it sync to all social media platforms. I don't know if it is necessarily solving problems for me as there are things I wish it would allow for that it currently does not.
A little cumbersome to use
What do you like best about the product?
You can work from the main calendar for the month
What do you dislike about the product?
Seems a bit cumbersome to use. Library could have more information and pictures to choose from for posting
What problems is the product solving and how is that benefiting you?
Posting can be done all in one place which makes it a bit less time consuming.
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