SOCi Platform
SOCi Inc.Reviews from AWS customer
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AMAZING`
What do you like best about the product?
The ease of access and availability. I have never used a product like this before and I never will use anything else.
What do you dislike about the product?
I wish I could put something here that I dislike. Everything is amazing.
What problems is the product solving and how is that benefiting you?
I do not have to content create. Everything is already done for me and it is fantastic.
Love SOCi
What do you like best about the product?
Having a single, centralized platform where I can access and respond to all our reviews and social media posts is extremely helpful. It saves time, keeps everything organized, and ensures nothing falls through the cracks. Being able to manage our online presence efficiently from one location has made a big difference in staying engaged with our clients and maintaining a consistent brand voice.
What do you dislike about the product?
One challenge I've experienced with SOCi is that the platform can feel a bit daunting to navigate at first. It takes some time to get used to the layout and figure out where everything is located. Once you become more familiar it's manageable - but there's definitely a learning curve in the beginning.
What problems is the product solving and how is that benefiting you?
SOCi is heling solve the problem of staying on top of online engagement by sending timely notification reminders when responses are needed. This has made it much easier for me to consistently respond to reviews and social media posts, which in turn helps us maintain a strong, active presence and ensures we're engaging with our clients promptly and professionally.
Soci
What do you like best about the product?
Provides avenue for me to get customers feedback
What do you dislike about the product?
Nothing really it’s user friendly, easy to navigate
What problems is the product solving and how is that benefiting you?
Customer feedback
manager of sportslips
What do you like best about the product?
I can see what people are saying about the store
What do you dislike about the product?
Dishonest people posting untrue reviews of the store
What problems is the product solving and how is that benefiting you?
finding out problems within the store
Very user friendly
What do you like best about the product?
I like have everything laid out on one dashboard.
What do you dislike about the product?
The only thing that I feel is important for me is that reviews are not shared online with Google.
What problems is the product solving and how is that benefiting you?
It assists in driving guests in the door.
Great Application
What do you like best about the product?
Makes posting across multiple platforms at once super easy
What do you dislike about the product?
Not much to dislike so far. Great integration
What problems is the product solving and how is that benefiting you?
Saves me time
SoCi is a TIMESAVER!
What do you like best about the product?
I love that SoCi will autoreply to reviews. This saves our team so much time!
What do you dislike about the product?
I think there could be opportunity for helping remove the low ratings. We recently had a 1 star review attack and information was not true and the pictures people posted weren't even on our property. I took it upon myself to have people report the review and a few days later they were all removed.
What problems is the product solving and how is that benefiting you?
SoCi is really helping us to save time and being able to schedule social media posts in advance give our team opportunity to focus on other things.
⭐️⭐️⭐️⭐️⭐️ Streamlined, Smart, and a Total Game-Changer for Community Engagement
What do you like best about the product?
As a fitness studio manager with a high-energy, community-focused brand, SOCi has been an incredible asset. It’s like having a full digital marketing team tucked neatly into one dashboard. The scheduling tools are intuitive and allow me to stay ahead of promotions and events without the stress. I especially appreciate how easy it is to customize messaging across platforms to match our studio’s personality—whether it's for Member Appreciation Week hype or wellness tips with a twist of humor.
The analytics are clear and actionable, helping us understand what our members are responding to and refine our strategy. SOCi makes it possible to stay authentically connected with our audience while juggling a million moving parts behind the scenes.
The analytics are clear and actionable, helping us understand what our members are responding to and refine our strategy. SOCi makes it possible to stay authentically connected with our audience while juggling a million moving parts behind the scenes.
What do you dislike about the product?
I do not like that my videos reels can't be posted without distorting the video.
What problems is the product solving and how is that benefiting you?
quick responses to reviews and comment on linked social media pages
GREAT platform but could do with some simple time-saving additional features.
What do you like best about the product?
The ability to schedule posts across different platforms is SUPER. I've also had no technical problems with scheduling so far.
I've only had to use it once a month to schedule all my posts and other times I've used it to upload content it's been really straighforward.
I've only had to use it once a month to schedule all my posts and other times I've used it to upload content it's been really straighforward.
What do you dislike about the product?
Having to upload the same video multiple times for different posts instead of simply uploading it once and being able to schedule posts for IG, FB with the same upload.
Not being able to copy and paste content calendars for different locations and groups, but having to upload the content multiple times. It's extremely time consuming.
Same again if I want to copy content from a created calendar and move it into a library... I have to re-upload ALL the content again, instead of using the content that should already be there.
Not being able to copy and paste content calendars for different locations and groups, but having to upload the content multiple times. It's extremely time consuming.
Same again if I want to copy content from a created calendar and move it into a library... I have to re-upload ALL the content again, instead of using the content that should already be there.
What problems is the product solving and how is that benefiting you?
Being able to schedule posts is a huge help and advantage when coming to managing our social media presence.
A huge time-saver for multi-location social media management
What do you like best about the product?
SOCi makes it incredibly easy to schedule and manage posts across multiple platforms and locations, saving us a ton of time and effort. The AI-assisted features are also a great bonus for improving content and efficiency.
What do you dislike about the product?
The only ongoing issue we’ve had is around scheduling our monthly calls with our account representative. There have been some technical hiccups that caused delays or reschedules, but the team has been responsive and the issues were acknowledged.
What problems is the product solving and how is that benefiting you?
SOCi helps us manage and publish content across more than 140 location-specific pages efficiently—something that would be overwhelming to do natively on each platform. It saves our team a tremendous amount of time, keeps our branding consistent across locations, and allows for better planning and oversight. The AI tools also help speed up content creation and editing, which is especially helpful when scaling across so many accounts. Overall, it enables us to execute a cohesive social media strategy without getting bogged down in logistics.
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