SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci puts tools at your finger tips
What do you like best about the product?
Having a single portal to post content on multiple social media pages is extremely convenient. I also love that it pull in reviews from all those sources and allows you to reply right inside the portal to them rather than visiting a dozen sites daily.
What do you dislike about the product?
There are a few ads and websites that are not integrated and I have to post review content separately.
What problems is the product solving and how is that benefiting you?
Time Management. I love that I can post content well ahead for delivery so I am not caught out by daily posting.
Recommendations to others considering the product:
I love the one stop shop features of the platform. Take the time to consider their curated content package it was a great time saver for us!
Excellent Vendor
What do you like best about the product?
I love how responsive they are to getting your review responses posted. They also inquire a little backstory so they can best reply to that specific review.
What do you dislike about the product?
I don't have any issues or reasons to dislike.
What problems is the product solving and how is that benefiting you?
Time management. Given with everything a property management team has to endure on a day to day basis, they give us the peace of mind that this is one task thta can always be checked off.
Recommendations to others considering the product:
None at this time.
Non responsive
What do you like best about the product?
Scheduling posts to Facebook on certain days and times.
What do you dislike about the product?
Does NOT post to Instagram. I have been having issues for two months and I am NOT getting help.
What problems is the product solving and how is that benefiting you?
Posts to Facebook are being scheduled out so they are not getting forgotten on times they should be posted.
Recommendations to others considering the product:
Could be easier to use. Still missing some features and does not post on Instagram.
Very helpful for easy social management
What do you like best about the product?
Very simple and user friendly to keep track of reviews and post content to social sites
What do you dislike about the product?
Sometimes reviews don't show in order of when they come in. Or past ones will appear as new ones.
What problems is the product solving and how is that benefiting you?
Easily posting to each of our business' Facebook pages at once for time saving and hassle free work
Recommendations to others considering the product:
If you have multiple Facebook pages, Instagrams, Google accounts- highly recommend to increase your efficiency in posting and scheduling out content
Makes posting easier for multiple social media accounts
What do you like best about the product?
Allows posting on a few social media platforms at once. Convenience.
What do you dislike about the product?
App interface can use an update. Tutorial can be a lil confusing
What problems is the product solving and how is that benefiting you?
Timing on posting.
SoCi makes it easy to schedule our social media posts!
What do you like best about the product?
It's super easy to schedule posts for one location or both of my clubs at the same time.
What do you dislike about the product?
Would be nice to have the ability to do polls and such on SoCi
What problems is the product solving and how is that benefiting you?
If I accidentally schedule a post for both clubs but only want it for the one location it would be nice to be able to edit the location without having to delete the entire post and start over.
Knowledgeable and organized
What do you like best about the product?
Soci’s platform is much more simple than the competitor that we used to use, and their team is so much more helpful and responsive. They also seem to pay more attention to listings quality.
What do you dislike about the product?
Nothing so far, we are still new to SOCi though.
What problems is the product solving and how is that benefiting you?
We use Soci for franchise based social and listings management as well as local lending pages for individual locations.
Love SoCi and the superior customer service!
What do you like best about the product?
I love how easy it is to post to multiple pages, I love the boosting capabilities, and I love the customer service! Ayesha is FANTASTIC to work with! She cares so much about us getting good results and answers all of our questions.
What do you dislike about the product?
Unfortunately, sometimes the Instagram posts can fail.
What problems is the product solving and how is that benefiting you?
We are able to post with ease on 100+ location pages.
Makes connecting customers to target locations much easier
What do you like best about the product?
The ease of being able to direct customers to the locations that best meets their needs. They did not overwhelm with technology and were super easy to work with. Easy to reach and be provided simple, understandable solutions.
What do you dislike about the product?
Nothing - easy to reach, and work with. Being better able to work on the conversion funnel would be a plus.
What problems is the product solving and how is that benefiting you?
Competitive landscape - being able to compare brands and be able to deliver differentiation.
Brandify Store locator
What do you like best about the product?
We use it for the Store Locator feature and we use it to synthesize our public reviews across multiple platforms for convenient access. We use their dashboard to reply to each review, tag the reviews with top trends, and analyze information.
What do you dislike about the product?
No particular dislikes so far. I would recommend it to medium-sized businesses.
What problems is the product solving and how is that benefiting you?
Having a centralized view for the Store Locator across the EMEA Region has been of tremendous help.
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