SOCi Platform
SOCi Inc.Reviews from AWS customer
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very thought out content posted
What do you like best about the product?
automatic posting and can add and delete content
What do you dislike about the product?
I have not had enough traffic to see the data
What problems is the product solving and how is that benefiting you?
automatic posting when I do not have time to manage
Quick and Easy
What do you like best about the product?
While using Soci I have been able to take my companies account to new heights. Easily scheduling post and not having to worry about them not posting was a huge plus. On top of scheduling the easy to obtain reports that highlight analytics very easily.
What do you dislike about the product?
I wish the tagging feature was a bit better sometimes I struggle to tag people in my company.
What problems is the product solving and how is that benefiting you?
Soci allows me to post easily to my accounts and can even schedule posts for weeks away
Easy to navigate
What do you like best about the product?
I like that there is a AI rewrite feature to improve clarity on the software.
What do you dislike about the product?
I dislike how you can mistakenly reschedule a post by clicking on it the wrong way.
What problems is the product solving and how is that benefiting you?
SoCi allows me to schedule out content needs and have a great visualization of content for the month.
Great All-in-One Platform for Social Media Management
What do you like best about the product?
SOCi makes it easy to manage all our social media accounts in one place. I especially like the scheduling tools and how intuitive the dashboard is - it saves us a ton of time and keeps our branding consistent across platforms. The auto-responder for Google Reviews has also really increased efficiency for each of our teams. Customer Support has been especially quick and responsive anytime I have needed assistance.
What do you dislike about the product?
While SOCi is a powerful platform, some features can feel a bit clunky or require a learning curve, especially when overseeing multiple locations. The reporting customization is somewhat limited, and occasionally the platform can be slow to load or sync with certain networks. My company didn't do a very in-depth review of SOCi, which has made implementation and usage lower than where it is intended to be.
What problems is the product solving and how is that benefiting you?
"SOCi is helping us solve the challenge of managing social media and online reputation across multiple locations and platforms. Before SOCi, it was difficult to maintain consistent branding and messaging, and tracking engagement across accounts was time-consuming. With SOCi, we can schedule content, respond to reviews, and analyze performance all in one place. This centralized approach saves time, improves our responsiveness, and ensures a cohesive brand presence across the board.
Great tools for marketing
What do you like best about the product?
It’s very best platform for marketing grow your business and audience.
What do you dislike about the product?
It’s very much everything great except sometimes login glitch
What problems is the product solving and how is that benefiting you?
Grow Bussiness and reach more customers
All in One Tool for Managing Social Reputation
What do you like best about the product?
As a general user who also helps train others on how to use this tool, I find it to be user friendly. The navigation bar on the left hand side is intuitive and I love the at a glance dashboard that allows me to have a quick overview of my activity and action items. Although, as a trainer, I use it less frequently, most of the users I train use this several times a week and are able to get up to speed on integrating it into their schedule with ease.
What do you dislike about the product?
Some of the content and overall format is a bit dated. Although it is easy to use I wish it was more interesting and less sterile. Sometimes it feels like it's all in a sort of excel format rather than a dynamic tool.
What problems is the product solving and how is that benefiting you?
SOCI gives us a breath of relief in how it is a single space to review and manage online reputation and social media posts from a single platform. It makes it much more streamlined and saves time, particularly when using the calendar to plan posts out.
Insights but no solutions
What do you like best about the product?
One place to see our social media footprint.
What do you dislike about the product?
Doesn't include all sights. Nextdoor for example. Also need to help with improving footprint better.
What problems is the product solving and how is that benefiting you?
One location to view social media footprint and feedback.
All online marketing done in one program!
What do you like best about the product?
The ease of posting to all social media sites at the same time, and the option to schedule future posts.
What do you dislike about the product?
I don't have any dislikes regarding SOCI
What problems is the product solving and how is that benefiting you?
it solves the need of accessing multiple platforms.
Great Technology
What do you like best about the product?
Easy to use. Very resourceful tool to track client reviews and post to social media
What do you dislike about the product?
None!!! This is an amazing service and is very helpful for management and marketing.
What problems is the product solving and how is that benefiting you?
I am not experiencing any problems with SoCi and have not in the past. Very easy software
Set it & forget it
What do you like best about the product?
I like the way it is connected to my company and already has content that is compliant and approved to post and I can select any campaign I want. It also informs me if someone likes or comments on a post so I can engage more. Finally I can add my own content in the rotation as well.
What do you dislike about the product?
There isn't an option for other social media accounts, such as TikTok, Snapchat or Threads. Young ones need insurance too. ☺
What problems is the product solving and how is that benefiting you?
Time management with posting content where I can focus my time on other things.
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