SOCi Platform
SOCi Inc.Reviews from AWS customer
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The Best Software for Our Franchise Network Complete with Top-Tier, On-Demand Support
What do you like best about the product?
Being part of a franchise network adds a layer of complexity to our digital needs. SOCi makes social scheduling and publishing easy for our 300+ locations. It has also been a lifesaver for directory listings and online reputation management. We are currently trialing a few AI features and are excited about how these can help our franchisees be more efficient within their operations.
What do you dislike about the product?
There is really nothing to dislike! Every challenge we have faced is from Google itself, not the SOCi platform. The SOCi support team has helped us overcome issues with Google and we are very happy to be able to lean on them for our questions and concerns.
What problems is the product solving and how is that benefiting you?
Direct Instagram integration for all of our franchisees has been a game changer. We have also been able to streamline our listings in a big way.
Social media simplified
What do you like best about the product?
Soci takes the back and forth out of social media. It’s made our lives so much easier to link the accounts and simply schedule posts and forget about it! I don’t know how we made it before Soci!
What do you dislike about the product?
Nothing! We love soci. Scheduling is easy, as is managing content.
What problems is the product solving and how is that benefiting you?
We are better able to increase our social media presence with minimal effort.
Simple to navigate, create content, post and analyze
What do you like best about the product?
The dashboard content and layout is most helpful. It's simplicity allows any skill level to navigate, create content, etc.,.
What do you dislike about the product?
Gah! When you select "Post Now," our account has been set up where all of our social media accounts are selected for posting and we, often, forget to uncheck Instagram. Anyone who uses IG knows that web links are not accessible via a post. Users must post links in their IG bio or refer to where followers can obtain more information. Hence, we forget to modify our posts for IG.
What problems is the product solving and how is that benefiting you?
This is a question for our marketing director who is indirectly involved in our marketing efforts at the site level. At the site level, we desperately need a staff member who is solely responsible for our marketing/social media efforts. The organic reach could be much greater if this was a FT position.
SOCi is great!
What do you like best about the product?
I like the ease of the group function to schedule content across multiple locations at once.
What do you dislike about the product?
Sometimes the library function can feel clunky.
What problems is the product solving and how is that benefiting you?
Ease of posting to 60 locations at once.
Recommendations to others considering the product:
It might seem confusing at first but once you know it, it's really intuitive!
10/10
What do you like best about the product?
I like that everything is connected. I am able to see all posts and comments. I can also respond through Soci which is amazing! We are able to see negative and positive responses which allows us to adjust what we post to get more positive reactions and higher activity on our page and posts.
What do you dislike about the product?
I am not sure how I am notified about who wins a contest once the contest is over. It would be nice to have a notification when it's done and who has won.
What problems is the product solving and how is that benefiting you?
We are able to stay on top of our online marketing easier. We are able to spend more time with residents/prospects or stay ahead on our reports with everything available to us in one portal.
Leasing Consultnat
What do you like best about the product?
The most helpful feature on socii is the calendar feature and being able to schedule posts in the future
What do you dislike about the product?
The least helpful thing on socii is the inability for me to delete prescheduled posts through Instagram.
What problems is the product solving and how is that benefiting you?
noone
Recommendations to others considering the product:
recommend
Once you figure it out it makes posting and scheduling post for the week so easy for our property!
What do you like best about the product?
The scheduling option is amazing. I schedule a week at a time.
What do you dislike about the product?
It does take a minute to get used to but that is for any platform!
What problems is the product solving and how is that benefiting you?
The benefit of being able to post to all platforms at one time is great and time saving
Easy to Use Interface
What do you like best about the product?
I like being able to cross post over multiple platforms.
What do you dislike about the product?
Responding to notifications is difficult when you are not the only administrator for your account.
What problems is the product solving and how is that benefiting you?
We are able to review all of our feedback easily, and are able to respond in a more timely fashion.
SOCi has been extremely helpful with all social media platforms
What do you like best about the product?
This platform organizes and schedules all posts allowing our team to focus on preparing the social media content for the next month.
What do you dislike about the product?
It works great for what I need.
Thank you
Thank you
What problems is the product solving and how is that benefiting you?
Scheduling posts and getting people to engage in posts
Recommendations to others considering the product:
Absolutely! SOCi is an incredible platform if you focus on social media to advertise your business and engage customers.
Must Have For Any Business!
What do you like best about the product?
The ease of checking and tracking reputation. I also think its a cool feature to be able to schedule social media posts. It's a one stop shop for all things regarding reputation and engagement!
What do you dislike about the product?
I wish it had a 1-click step option for certain things like getting me to a review, or tracking progress.
What problems is the product solving and how is that benefiting you?
We are solving review management and response in a quicker manner. It makes it easy to see everything right up front.
Recommendations to others considering the product:
I recommend that anyone who is starting a business, or who currently has one use this to save them time and effort in tracking review response and social mediate engagement any other way. It saves time, and energy!
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