SOCi Platform
SOCi Inc.Reviews from AWS customer
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Review Gurus
What do you like best about the product?
Analyzation of data gained from reviews left. I love the flexibility in the reports to organize the information in a usable manner. Soci has excellent presentations to employees.
What do you dislike about the product?
At first, the amount of information was overwhelming. But, when I began to dive into the platform, I found that it was all very well constructed, and each aspect is beneficial to the ultimate success of our business.
What problems is the product solving and how is that benefiting you?
They are getting on top of negative reviews in a much more timely manner. Our employees can direct their efforts into a more positive, productive day with the information gained from SOCI.
Suprisingly Great
What do you like best about the product?
I like the alerts that I receive. It keeps me in touch and on top of things.
What do you dislike about the product?
Can't think of a thing that I am unhappy with
What problems is the product solving and how is that benefiting you?
I would miss out on comments and questions previously because I cannot monitor the accounts 24/7. This has been a great asset to me.
SOCI Review
What do you like best about the product?
Easy to connect and use for our brand in less then 10 minute
What do you dislike about the product?
Videos are not uploaded in all platforms.
What problems is the product solving and how is that benefiting you?
For social media optimisation
Recommendations to others considering the product:
Upgrade the tools with other integration.
Great platform!
What do you like best about the product?
Excellent platform for integrating all social media accounts into one place; I love the scheduling features; I just schedule all of the posts and forget about social media for the month! I love that you can see when uses are most active, and the sentiment/comment section is awesome
What do you dislike about the product?
There's not much to dislike, the only feature that I would like to see would be, copying the post from FB to IG and Google without creating new ones, maybe a copy and paste feature.
What problems is the product solving and how is that benefiting you?
Time! We save so much time by scheduling all of our posts ahead of time and not having to worry about posting every day. We save also save the hassle of going to multiple platforms to post. The interaction, sentiment, user demograhpic features are also a plus!
Very helpful and resourceful when posting on Social Media.
What do you like best about the product?
I love the amount of content provided and being able to schedule the post.
What do you dislike about the product?
I wish I cancel and delete post from SOCI on Instagram after they've been posted.
What problems is the product solving and how is that benefiting you?
It makes it easier to get post out quicker and easier
Could be a bit easier to use…
What do you like best about the product?
Email notifications are great. I could use more guided tutorials/help with the social features.
What do you dislike about the product?
I don't like that it's not super intuitive as far as the Facebook responses/how to direct message someone who comments, etc.
What problems is the product solving and how is that benefiting you?
We're staying on top of our Google reviews and Facebook responses. It's very helpful in that regard.
Recommendations to others considering the product:
I've never used support, so some of these questions aren't relevant to me personally.
Taking SOCi with me!
What do you like best about the product?
I love the analytical reports and being able to review what our competitors are doing. The ability to maintain our content library is an additional plus!
What do you dislike about the product?
The inability to connect my own Canva account so I can manipulate content previously created.
What problems is the product solving and how is that benefiting you?
I'm able to create a weekly marketing report for my boss every Monday with current analytical information to show that we are hitting the mark with our social media content or to show where we should change our campaign.
Amazing for business
What do you like best about the product?
Being able to schedule post for later in the future. Works great with upcoming campaigns and events.
What do you dislike about the product?
Wish the app was easier amd more simple to navigate
What problems is the product solving and how is that benefiting you?
One place to check notification for multiple accounts
Recommendations to others considering the product:
Use it
Soci is so simple!
What do you like best about the product?
Soci allows me to automatically publish my client and referral partner reviews across multiple online platforms.
What do you dislike about the product?
The frequent need to reconnect LinkedIn and Facebook. Inability to republish reviews that came in when disconnected.
What problems is the product solving and how is that benefiting you?
Reviews need to be "out there," or they don't count. Soci allows us to push reviews automatically.
Great features & customer service
What do you like best about the product?
I love how user friendly SOCi is, I am able to do almost everything myself without having to submit a support ticket.
What do you dislike about the product?
I can't think of anything I dislike at this time.
What problems is the product solving and how is that benefiting you?
I am able to post to over 80 social media pages with the click of a button. It has saved me so much time and frustration.
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