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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,247 reviews
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External reviews are not included in the AWS star rating for the product.


    Architecture & Planning

Amazing

  • January 27, 2019
  • Review provided by G2

What do you like best about the product?
Marketing and branding strategies are amazing.
What do you dislike about the product?
Actually, I did not see anything yet to dislike.
What problems is the product solving and how is that benefiting you?
My interior designing business. Level of marketing and advertising.


    Yogesh J.

Go for brand with Brandify

  • January 19, 2019
  • Review provided by G2

What do you like best about the product?
New concept of connecting consumers with global brands.
What do you dislike about the product?
Whether the company could reach out to the potential customers or not.
How it will convert possible customers into real customers.
What problems is the product solving and how is that benefiting you?
Comparing brands and easy to understand the difference between different products.


    Marketing and Advertising

Soci sucky

  • August 19, 2018
  • Review provided by G2

What do you like best about the product?
I like the client approval gateway and the calendar view for scheduling content
What do you dislike about the product?
I constantly have issues with soci. From accounts becoming unlinked to the platform just being downright slow or comments not showing up in the conversation feed, there is more to dislike then like about soci
What problems is the product solving and how is that benefiting you?
Clients can approve reject and provide edits to content seamlessly in one place
Recommendations to others considering the product:
Just don't


    Jessica R.

Great social posting and reputation management tool all in one!

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
• Offers multiple packages at various price points and services
• Easy to use
• Great reporting
• Great customer service and weekly training opportunities
• Laramar has been using it for a few years now, the product is always evolving and they include exciting new releases to packages usually at no additional cost
• Innovative releases like direct integration with Instagram (first platform of its kind to offer this)
• Expansive functionality – you can easily post content on social for multiple properties grouped together, create campaigns, etc.
• You can respond to questions, comments, messages, and measure engagement on social right from the platform.
• Review solicitation
• SOCi RepHub allows us to monitor review responses with an approval step before the reviews are posted out live to the various channels.
• Creative section allows you to create artwork, cover images, keep a media library, and make collages.
• Discovery section rates current content on the web and allows you to add said content to content scheduler.
What do you dislike about the product?
There isn't anything that I don't like about SOCi.
What problems is the product solving and how is that benefiting you?
With SOCi we can allow our site teams to manage their social media and/or reputation management. We also have the access at an admin level to manage these as well. All posts and review responses can go through the approval process before being posted out. I love the ease of using the product and the analytical reporting.
Recommendations to others considering the product:
SOCi is innovative and always adding value to their products at no additional cost. They also have great weekly webinar training. You will love SOCi! They also do not lock you into long contracts.


    Britney D.

Awesome Customer Service!

  • January 26, 2018
  • Review provided by G2

What do you like best about the product?
I love working with the team more than anything. I truly feel like they have an amazing turn around time, are extremely supportive from afar, and take time to teach rather than do.
What do you dislike about the product?
I would love to see more analytics available. Unfortunately, I have no way of pulling any KPI's from the content in SOCI. I would love to see where our teams are ranking against one another based on following, posting, and overall engagement.
What problems is the product solving and how is that benefiting you?
Efficiency and control is the one thing this platform has helped with. Having the reputation management in one hub spot really does make for a must easier work day.


    Rachel B.

Soci is AWESOME!!

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
Soci does everything! They make our lives so easy!
What do you dislike about the product?
That i can't talk with their staff all day everyday! SO Friendly and SO helpful.
What problems is the product solving and how is that benefiting you?
Soci has really helped with our online reputation and made it very easy for us to pin point what we need to work on as a team and what we can do to improve.
Recommendations to others considering the product:
DO IT! Soci is the BEST!


    Arika M.

Bradify helped our company clean up all our local Google branch listings

  • December 28, 2017
  • Review provided by G2

What do you like best about the product?
I liked the open lines of communication and the constant updates from the Brandify team as we worked together to complete our goal.
What do you dislike about the product?
I did not dislike my experience with Brandify.
What problems is the product solving and how is that benefiting you?
Brandify helped our company us to clean up all our branch locations in order to remove outdated information and provide the most up-to-date info for Google business location listings.


    Marketing and Advertising

Location Management Data

  • December 12, 2017
  • Review provided by G2

What do you like best about the product?
Brandify team is supplying our teams with necessary reports and analytics in a timely and accurate manner to deliver to our clients.
What do you dislike about the product?
We’ve had to ask for a few new development pieces that we would have expected was already developed.
What problems is the product solving and how is that benefiting you?
Providing a location management solution to our clients that offers accurate information across multiple mediums.


    Medical Devices

Easy to keep up with all my projects (clinics)

  • November 02, 2017
  • Review provided by G2

What do you like best about the product?
I like being able to see all our project's posting lists in one location. Lets me know who needs to post or may need help getting their social networks connected.
What do you dislike about the product?
Recently I needed to change a post that had been shared to all my projects & I had to go into each project library to update the posts, still may have some that haven't been updated.
What problems is the product solving and how is that benefiting you?
We are able to get our low social media performers on the network and help them build their fan base and pages. Our projects managers like being able to see what posts perform the best, the SOCi score really helps in determining what works best in each geographical location.
Recommendations to others considering the product:
This is a great way to see how your posts perform or lack of, so that you can use only the best performers in the future. You can also see who you audience is and when they come to your sites. SOCi is full of analytics info that is great when trying to build a successful social networking site.


    Real Estate

SOCi makes managing lots of pages easy as pie!

  • November 02, 2017
  • Review provided by G2

What do you like best about the product?
I love the ability to create amazing content and scale it across my communities
What do you dislike about the product?
Very limited ability to edit photos/videos within the platform
What problems is the product solving and how is that benefiting you?
We are able to push out our original content and position it well across many pages with a few clicks of the mouse. This enables us to save time, which saves money and allows us to direct more resources towards pressing projects.