SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci has made it easy for me to collaborate with the Social Media Team!
What do you like best about the product?
I love that there are both internal and client accept/reject buttons because that allows me to easily proofread every single post and explain why I rejected it and what needs to change. As the copywriter, I'm not directly involved with post creation, but I have to approve everything, so this feature makes it easy PLUS lets the creators know what the change was.
What do you dislike about the product?
I wish that if a post is copied, when you made an edit on a Facebook post, it made the edit on the Instagram and Twitter posts as well.
What problems is the product solving and how is that benefiting you?
SOCi has streamlined our process for proofreading and editing, both internally and in relation to the client. We love having the accept/reject option!
Recommendations to others considering the product:
Make sure that as you're evaluating SOCi, compare features one by one... for the price, I would bet that SOCi wins out on every single one.
SOCi is a Great Scheduling Tool for Clients with Different Verticals
What do you like best about the product?
What we found was the most useful piece of SOCi is having the ability to create posting plans. You can create libraries of content that gets auto scheduled on the days and times you assign. Our clients can choose which content libraries to opt into to better diversify their content.
On top of that being an important feature, we have found SOCi customer support to be outstanding! They are always there when we have questions and are able to walk us through things in an understandable way.
The only reason I gave SOCi a 9 instead of a 10 is that the review acquisition piece of their program is lacking. Currently, you can only ask for Facebook reviews. There are other products out there, like Broadly, that specialize in getting clients reviews and you can ask for reviews to be left on Google or Yelp. Reviews are incredibly important to our client's SEO, so we were a little disappointed that SOCi didn't have plans to update this part of their offering.
However, SOCi is an excellent social media scheduling tool and data tool. The social data and review reports that we have been able to put together for clients has been fantastic. If you're looking for a great social tool, SOCi covers all the bases.
On top of that being an important feature, we have found SOCi customer support to be outstanding! They are always there when we have questions and are able to walk us through things in an understandable way.
The only reason I gave SOCi a 9 instead of a 10 is that the review acquisition piece of their program is lacking. Currently, you can only ask for Facebook reviews. There are other products out there, like Broadly, that specialize in getting clients reviews and you can ask for reviews to be left on Google or Yelp. Reviews are incredibly important to our client's SEO, so we were a little disappointed that SOCi didn't have plans to update this part of their offering.
However, SOCi is an excellent social media scheduling tool and data tool. The social data and review reports that we have been able to put together for clients has been fantastic. If you're looking for a great social tool, SOCi covers all the bases.
What do you dislike about the product?
The review acquisition part of their program.(See Above)
What problems is the product solving and how is that benefiting you?
Our clients want their content more custom to their vertical. With SOCi's posting plans we are able to do that easily and seamlessly.
A great overall experience
What do you like best about the product?
Soci makes it simple to manage multiple social profiles for multiple different locations. The features provided in soci basically make it my one-stop social media spot.
What do you dislike about the product?
I don't have any issues with the performance or current features of Soci. I think the only thing I can think of for improvement would be to have the group reports be something more customizable.
What problems is the product solving and how is that benefiting you?
Soci has tended to cut my man hours on posting to multiple pages nearly in half. Sometimes we have issues using the csv upload feature for creating content plans, but fortunately those issues are easily corrected.
SoCi Extravaganza
What do you like best about the product?
SoCi is a platform that makes scheduling extremely easy when you have multiple accounts to manage. It provides useful analytics and the reps that provide help are extremely useful.
What do you dislike about the product?
It does take a while to upload videos. Posts do take a while to appear on the actual platform.
What problems is the product solving and how is that benefiting you?
With SoCi we are able to manage multiple accounts at once while delivering the correct message in a timely manner. It has saved the team a lot of time.
Recommendations to others considering the product:
If you want to save time scheduling posts, SoCi is the platform to go with. It provides useful analytics to see performances of posts.
The expanded social media posting platform that is breaking ground
What do you like best about the product?
SOCi is a great tool to plan posts and keep all your content together in one place. Instead of having multiple excel and word documents to keep my content straight it all fits in SOCi saving me time and headaches. The library feature allows you to organize content with tags that you can pull from at a later date. This makes it easy to have multiple accounts that might have similar posting themes or content.
What do you dislike about the product?
The libraries you create cannot be broken up into folders. This can cause pages and pages of libraries which can cause a chaotic look to the platform at times.
What problems is the product solving and how is that benefiting you?
I am able to create post plans for smaller accounts and not have to create content for the rest of the month which is efficient when you have larger accounts that are consistently changing.
The benefit of the discover tab is something that helps when your brain just cannot come up with anymore content (happens to all of us).
The benefit of the discover tab is something that helps when your brain just cannot come up with anymore content (happens to all of us).
Recommendations to others considering the product:
SOCi is the right platform if you have multiple accounts all over the country. It is the Ferrari of social media posting platforms.
Great tool for beginners and experts
What do you like best about the product?
I like the capabilities. Everything I need to do within social, I'm able to do with Soci.
What do you dislike about the product?
I just need to be able to add videos to insta!
What problems is the product solving and how is that benefiting you?
We're solving a transparency issue we had before by using SOci.
Overall great platform for scheduling posts!
What do you like best about the product?
I like that you can geo-tag locations and can now post to GMB. I like the convenience of it all.
What do you dislike about the product?
It seems like there are glitches every other month or so. I dislike that you can't schedule reels on Instagram or that you can't post videos to LinkedIn and GMB.
What problems is the product solving and how is that benefiting you?
The reporting aspect is great benefit for our clients so they can check out their performance. Also the reviews section is great!
Great Social Media Management Platform!
What do you like best about the product?
The best part of SOCi is that it is user-friendly and makes scheduling posts for our clients a breeze!
What do you dislike about the product?
My only two complaints about the platform are that I cannot get push notifications to my phone for messages, and if the name of a Facebook page is too long, I can't search for it to tag that business.
What problems is the product solving and how is that benefiting you?
I save so much time using SOCi to schedule posts for our clients. I love its ability to choose the time of a post, respond to comments and messages directly from the dashboard.
Good but improvements
What do you like best about the product?
the platform itself is really easy for scheduling.
What do you dislike about the product?
the content team could use some improvements but i dont dislike them.
What problems is the product solving and how is that benefiting you?
not good at hyperlocal content
great at keeping posts going
favorite scheduling tool i have used
great at keeping posts going
favorite scheduling tool i have used
One of the best + still unknown software providers in the marketing industry
What do you like best about the product?
The range of abilities in just one platform! We use SOCI every single day and was able to drop 3 other vendors and save 25% in monthly operating expenses from switching.
What do you dislike about the product?
Two years ago we were still waiting on SOCI to finish some features and capabilities but not anymore. This software has fully matured in the last 2 years we've used them.
What problems is the product solving and how is that benefiting you?
Social media posting, boosting, reputation management!
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