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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,153 reviews
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External reviews are not included in the AWS star rating for the product.


    Food & Beverages

Great

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
I love this method of website. Brandify is the best.
What do you dislike about the product?
Sometimes complex to use. For some individuals I feel it may be harder to understand if you are not trained corrrectly.
What problems is the product solving and how is that benefiting you?
Advertising and microsoft


    Banking

Customer friendly

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Brandify understand the problem of customer and its creates solution for wealth creation and financial services
What do you dislike about the product?
Its needs more customer centric and business devloping skills for customer service.The agent's needs more down to earth.
What problems is the product solving and how is that benefiting you?
Its need to attracts with emtions.And also its need to meaningful conection with each other.


    Public Relations and Communications

Connecting with customers

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
Brandify has helped identify what consumers both need and want.
What do you dislike about the product?
Wish to get more analytics from this company
What problems is the product solving and how is that benefiting you?
Providing the bridge to connect our product to the consumer


    Mike S.

Building on an existing locator tool for BMO

  • February 01, 2019
  • Review provided by G2

What do you like best about the product?
I found the Brandify team to be very solution focused which was great. Lots of ideas on how to solve the problem I had.
What do you dislike about the product?
No negative feedback outside of brandify e- mails being blocked from the BMO domain which was a hassle when we started the project but that was no fault of the team I worked with.
What problems is the product solving and how is that benefiting you?
Creating digital profiles for BMO sales reps to give them a destination to drive potential clients to while also making it easier for potential clients to find their local sales rep for BMO BIL products.


    Marketing and Advertising

Awesome

  • January 31, 2019
  • Review provided by G2

What do you like best about the product?
Wonderful customer service and support to company
What do you dislike about the product?
Nothing really. I wish that you could post more than one photo to Instagram though.
What problems is the product solving and how is that benefiting you?
Content creation and scheduling.
Recommendations to others considering the product:
Keep in contact with your support person. They will let you know when new features will be added.


    Architecture & Planning

Amazing

  • January 27, 2019
  • Review provided by G2

What do you like best about the product?
Marketing and branding strategies are amazing.
What do you dislike about the product?
Actually, I did not see anything yet to dislike.
What problems is the product solving and how is that benefiting you?
My interior designing business. Level of marketing and advertising.


    Yogesh J.

Go for brand with Brandify

  • January 19, 2019
  • Review provided by G2

What do you like best about the product?
New concept of connecting consumers with global brands.
What do you dislike about the product?
Whether the company could reach out to the potential customers or not.
How it will convert possible customers into real customers.
What problems is the product solving and how is that benefiting you?
Comparing brands and easy to understand the difference between different products.


    Marketing and Advertising

Soci sucky

  • August 19, 2018
  • Review provided by G2

What do you like best about the product?
I like the client approval gateway and the calendar view for scheduling content
What do you dislike about the product?
I constantly have issues with soci. From accounts becoming unlinked to the platform just being downright slow or comments not showing up in the conversation feed, there is more to dislike then like about soci
What problems is the product solving and how is that benefiting you?
Clients can approve reject and provide edits to content seamlessly in one place
Recommendations to others considering the product:
Just don't


    Jessica R.

Great social posting and reputation management tool all in one!

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
• Offers multiple packages at various price points and services
• Easy to use
• Great reporting
• Great customer service and weekly training opportunities
• Laramar has been using it for a few years now, the product is always evolving and they include exciting new releases to packages usually at no additional cost
• Innovative releases like direct integration with Instagram (first platform of its kind to offer this)
• Expansive functionality – you can easily post content on social for multiple properties grouped together, create campaigns, etc.
• You can respond to questions, comments, messages, and measure engagement on social right from the platform.
• Review solicitation
• SOCi RepHub allows us to monitor review responses with an approval step before the reviews are posted out live to the various channels.
• Creative section allows you to create artwork, cover images, keep a media library, and make collages.
• Discovery section rates current content on the web and allows you to add said content to content scheduler.
What do you dislike about the product?
There isn't anything that I don't like about SOCi.
What problems is the product solving and how is that benefiting you?
With SOCi we can allow our site teams to manage their social media and/or reputation management. We also have the access at an admin level to manage these as well. All posts and review responses can go through the approval process before being posted out. I love the ease of using the product and the analytical reporting.
Recommendations to others considering the product:
SOCi is innovative and always adding value to their products at no additional cost. They also have great weekly webinar training. You will love SOCi! They also do not lock you into long contracts.


    Britney D.

Awesome Customer Service!

  • January 26, 2018
  • Review provided by G2

What do you like best about the product?
I love working with the team more than anything. I truly feel like they have an amazing turn around time, are extremely supportive from afar, and take time to teach rather than do.
What do you dislike about the product?
I would love to see more analytics available. Unfortunately, I have no way of pulling any KPI's from the content in SOCI. I would love to see where our teams are ranking against one another based on following, posting, and overall engagement.
What problems is the product solving and how is that benefiting you?
Efficiency and control is the one thing this platform has helped with. Having the reputation management in one hub spot really does make for a must easier work day.