SOCi Platform
SOCi Inc.Reviews from AWS customer
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Great Platform/Software and Great Staff
What do you like best about the product?
Adaptability to this new platform/software was a concern for us going in. SOCi has a very effective process for this and it made it so easy to introduce to our franchise owners!
What do you dislike about the product?
At first, the sales process was a little pushy--I wanted to start off with just one module as we have another vendor who services the other modules SOCi offers. Our Sales rep kept pushing other modules on us in the beginning.
What problems is the product solving and how is that benefiting you?
Our franchise owners now have more flexibilty and ownership of their social media pages. This dashboard helps stremline thier efforts as well as ours at corporate. We can manage the brand with providing them libraries of photos and content.
SOCi has made franchise marketing easy!
What do you like best about the product?
We like having one comprehensive system for posts, ads, reviews, etc. as well as the fact that we can approve our franchisee's posts and have visibility.
What do you dislike about the product?
Not everyone in our organization is using it.
What problems is the product solving and how is that benefiting you?
By using this platform, we now have an easy way to save assets for our Z's to use, maintaining our brand. Also, having all communication (reviews, comments, messages) in one place helps to make sure nothing is missed.
Love Soci!
What do you like best about the product?
Soci provides a very easy platform to schedule both IG & FB posts!
What do you dislike about the product?
I would love to have the capability to sponsor IG posts as well as FB.
What problems is the product solving and how is that benefiting you?
Easy scheduling and peace of mind.
Helpful Planning But Lacking
What do you like best about the product?
It's nice to be able to plan posts in advance, however, if it's more than one photo - SOCi isn't able to post to Instagram so we manually have to post, which then in turn, does not get the insights as the items that get posted through SOCi.
What do you dislike about the product?
Not being able to post multiple photos in one post. SOCi can save so much time but if we have a carousel post, I have to go into each account and post individually which is a tedious task.
What problems is the product solving and how is that benefiting you?
Only solving single posts. There's a lot of room for growth and advancement with SOCi.
SOCI works well for business
What do you like best about the product?
The ability to plan ahead has been very helpful in our marketing process.
What do you dislike about the product?
Waiting for a second approval can sometimes be a hassle, but that is the way our account was set up, it has nothing to do with the functionality of the platform.
What problems is the product solving and how is that benefiting you?
The benefits are the ability to plan in advance our campaigns, but we have had no issues.
Recommendations to others considering the product:
SOCI has not experienced the down time other platforms I have used, so I recommend you take a look and see if they meet your needs.
Simplifying Social Post
What do you like best about the product?
I have wanted to use one platform to make post to multiple social accounts. This is set up for that!
What do you dislike about the product?
I do not like that my post will not go to all sites at once. For some reason when I’m trying to post to LinkedIn and Google, something weird happens and it doesn’t post. Therefore, it pushes me to still go and make individual posts, which defeats the purpose of me posting on one site. I’m not sure why that is and I have other duties at work and cannot investigate the issues entirely. It is a bit frustrating though.
What problems is the product solving and how is that benefiting you?
If I could figure out how to make all my post go across the board at one time, I would definitely solve the problem of posting to multiple sites and save time. That is my goal. So as of now, the benefits are few because I can post to IG and FB without Soci. I’m still having to make separate posts! That could be a user error.
Beer Den 191
What do you like best about the product?
Easy to use and review/see posts by peers and coworkers
What do you dislike about the product?
I’m not sure I’ve used it enough to find anything I don’t like.
What problems is the product solving and how is that benefiting you?
Helping to meet marketing needs within the overall store.
Operations Coordinator
What do you like best about the product?
The ability to post on all platforms with ease.
What do you dislike about the product?
Would like to see a story and live function added
What problems is the product solving and how is that benefiting you?
Marketing approval from corporate.
Recommendations to others considering the product:
None
Social Media Control Made Easy by SOCi
What do you like best about the product?
The ability to control all your social media accounts under one system.
What do you dislike about the product?
You do need to complete the training to understand how to use system properly, which is time consuming.
What problems is the product solving and how is that benefiting you?
I am able to see various store locations reviews and respond in a much quicker manner. The turn around time allows me to correct any guest issues almost immediately, sometimes while they are still on store. Also allows me correct hours and information about each location that spreads out to all the other websites.
Recommendations to others considering the product:
When you run multiple locations and have very little time to check all your social media, SOCi will do the work for you and make it so that you can control your companies online presence.
Great Place to see all my content at once
What do you like best about the product?
Linked to multiple accounts and the ability to post in one place
What do you dislike about the product?
You cannot design content on the platform
What problems is the product solving and how is that benefiting you?
Quickly and effectively manage my online profiles and presence.
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