SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci use
What do you like best about the product?
I like the simplicity of scheduling posts to our social media pages
What do you dislike about the product?
Sometimes Soci reposts other pictures with captions that dont pertain to our location
What problems is the product solving and how is that benefiting you?
Soci makes social media managing much easier
Maximizing Productivity and Efficiency with SOCi: A Comprehensive Review Management Platform
What do you like best about the product?
As someone who has used SOCi extensively, I must say that its ability to manage all my reviews in one place is a game-changer. It saves me so much time and effort compared to when I had to log in to different platforms to manage my reviews. Additionally, SOCi's review response templates have been incredibly helpful in enabling me to quickly and efficiently respond to customers' feedback. This has allowed me to maintain a high level of engagement and build stronger relationships with my customers. Finally, I find SOCi's insights reports to be incredibly useful in understanding my listings and staying on top of my competitors. The data presented in the reports has helped me make informed decisions and refine my social media marketing strategies. Overall, I would highly recommend SOCi to anyone looking for an efficient and effective review management platform.
What do you dislike about the product?
To be honest, I don't have any major complaints about SOCi. However, one minor issue that I have encountered is that the platform's interface can feel a bit overwhelming at first. There are so many features and options available that it can take some time to get familiar with them all, but they do have step by step training videos to go through and learn the platform.
What problems is the product solving and how is that benefiting you?
One of the main problems that SOCi is solving for me is the challenge of managing reviews across multiple platforms. Before I started using SOCi, I had to log in to each platform individually to respond to reviews and track my performance. This was time-consuming and made it difficult to maintain consistency across platforms. With SOCi, I can manage all my reviews in one place, which saves me a lot of time and effort. Additionally, SOCi's templates for responding to reviews have helped me to streamline my customer engagement and ensure that I am providing consistent and high-quality responses. This has improved my relationships with customers and has helped me to maintain a positive online reputation. Finally, SOCi's insights reports have been incredibly valuable in helping me to stay on top of my listings and track my performance relative to my competitors. The data presented in the reports has enabled me to make informed decisions and adjust my social media marketing strategies to maximize my impact. Overall, SOCi has solved a number of challenges for me, which has enabled me to be more efficient, effective, and successful in managing my online presence.
User Friendly and Convenient
What do you like best about the product?
I love that I can schedule posts for social media as far out as I want to, and at the exact same time each day. It helps me to be consistent, which is best for our audience.
What do you dislike about the product?
I wish that we could schedule reels for Instagram and Facebook.
What problems is the product solving and how is that benefiting you?
The more I'm able to schedule out, the less time I have to spend on our social media accounts from my phone.
EASY
What do you like best about the product?
HOw easy it is to responde to all reviews
What do you dislike about the product?
Nothing. This has made is convenient to to responde to customers and boost our google algorithm all at once
What problems is the product solving and how is that benefiting you?
It's allowed us to keep up on social media and reviews on all platforms.
SOCI does most of the work and allows my work load to be less hectic.
What do you like best about the product?
I really love the fact that everything is in once spot, FB, Instagram, etc. Soci saves me so much time logging into each social media platform. I love the fact that I can respond to google reviews as well all from one location!
What do you dislike about the product?
I do not like the fact that I cant respond to leads after 24hr's but I guess that is really a Facebook policy.
What problems is the product solving and how is that benefiting you?
I'm not sure of any..
Simple, Fun, & Effective!
What do you like best about the product?
I'm a huge fan of Soci! It makes a big difference if you stay present and engaged in the social platforms! Soci has made that a breeze. Overall, this product is straightforward to set up and use quickly! Once it is set up, you can access and control the platform from several different devices, which is very helpful, especially when you're on the go.
What do you dislike about the product?
It's a bit pricey versus other similar systems, but that's like comparing apples to oranges because of its many features. Sometimes I don't particularly appreciate how the scheduling view works. It often had problems switching between dates or social media platforms. When this happens, you can not just switch it over. You have to start over, and it gets annoying.
What problems is the product solving and how is that benefiting you?
Communicating with people and residents and keeping the community informed. SOCi is solving all kinds of problems and is very beneficial to have for everyone!!!
Very User Friendly And Easy To Use
What do you like best about the product?
The interface is very user friendly. It's easy to navigate around the site and there is a plethora of information and data to help you create the most effective posts for your business community.
What do you dislike about the product?
Having to upload photos to the library instead of the image folder is a bit tedious, but not too much of a hassle. Eliminating one step seems like it could be more efficient.
What problems is the product solving and how is that benefiting you?
It allows me to see information on close competitors which gives me insight on what I can do better in my building to avoid similar situations within my business community.
Soci has been easy to work with
What do you like best about the product?
Automation amongst multiple accounts. Ease of use.
What do you dislike about the product?
Learning the platform, also being nickled and dimed for add ons.
What problems is the product solving and how is that benefiting you?
They are helping us push multiple posts to multiple clients at the same time.
Soci your way to success!
What do you like best about the product?
Soci is helpful for advance planning and fillers when the team is busy working! I love that they modify and update features often to stay relevant and that you can post to several places at once.
What do you dislike about the product?
Some of the inner working with instagram reels for example can be difficult. For example, in order to get good audio for your Reels, you have to have a "creator" account on instagram. But you cannot post to instagram through Soci with a creator account. So i find myself being required to switch the settings to often, because in mutlifamily we use alot of reels. Since i train Social Media it isnt hard for me personally but it is too much for some of the people i train. Because of this they often post on instagram on their phone and use SOCI for other postings.
What problems is the product solving and how is that benefiting you?
The ability to create and plan content all in one place. Posting to Socials when our on site staff doesnt have the time.
Good product and experience with company, but user interface and speed could be improved
What do you like best about the product?
SOCi automatically creates social media posts for us across 10+ different profiles, freeing up time for our team. Ability to schedule social media posts for multiple profiles at the same time. Easy to view social media calendar. Ability to track reviews across various networks in one place.
What do you dislike about the product?
It can be slow and laggy at times. When making changes to social media posts, sometimes they get wiped out if another user is also using the account at the same time.
What problems is the product solving and how is that benefiting you?
SOCi automatically creates social media posts for over 10+ profiles for us, freeing up time for our team. The system also allows approval and rejection of posts so our team has full control over content before it is public. We are also able to monitor all social engagement in one place so all comments, messages and reviews can be monitored.
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