Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,936 reviews
from
External reviews are not included in the AWS star rating for the product.
Great platform for managing multiple accounts and reputation management all at once
What do you like best about the product?
Ease of use - the scheduler and reporting are great
What do you dislike about the product?
Sourcing content, the search for local content is a little difficult.
What problems is the product solving and how is that benefiting you?
We have to manage multiple properties, reviews, and content with a small team in-house. Before SOCi Engagement was dropping due to lack of time to post content. Now we can post, schedule, measure and source content all on one platform as well as review real-time analytics
Recommendations to others considering the product:
Great platform for social media managers/marketing managers managing large portfolios or even small ones. The staff is also very helpful in their recommendations on how to optimize your accounts and succeed!
Loving SOCI!!
What do you like best about the product?
It's easy functionality on the client end to update and upload info to our social media pages.
What do you dislike about the product?
Limited ability to manage Facebook events/Instagram posts
What problems is the product solving and how is that benefiting you?
Social Media. Soci is great at posting new and interesting content.
Social Leaders
What do you like best about the product?
The customer service is top notch. Always quick to respond to our needs.
What do you dislike about the product?
The only downfall here is that we can't fit them into all of our budgets... but we are working on that.
What problems is the product solving and how is that benefiting you?
Our people are busy and Soci is our social media safety net. They also help attract new customers through social ads.
SOCi has been great to use
What do you like best about the product?
It has a ton of features and consistent updates. Great posting ability and content center, as advertised
What do you dislike about the product?
Would like more compatibility (i.e. with Google (reviews) and Angie's List)
What problems is the product solving and how is that benefiting you?
Managing our brands social media
Recommendations to others considering the product:
If you are looking for a tool that will help you manage your social media and organize your content effectively then SOCi is a great tool for you. It doesn't have the most sites connected to it, but it has the major ones, and it has great support for those. Reporting and features make it easy to understand what is going on for your digital marketing strategy.
Soci is awesome!
What do you like best about the product?
As an Admin, I like that I can preview all of our social media posts before they go out into the world.
What do you dislike about the product?
If I do not approve a post before it is scheduled, there isn't an easy way for me to find that post. It disappears from my "pending posts" and the only place I can find it is on the calendar of the project.
What problems is the product solving and how is that benefiting you?
Branding! Our branding image looks much better with Soci. The custom post graphics are a life saver.
Recommendations to others considering the product:
NO MORE:
- unapproved content on the web
- lost social media usernames and logins
- searching all over the internet for your projects posts
- "fake accounts"
Say hello to:
- Pre-approved and created messages
- branded images in the message library
- searchable post content
- one login to multiple applications
- social media notifications and responding from one dashboard
- unapproved content on the web
- lost social media usernames and logins
- searching all over the internet for your projects posts
- "fake accounts"
Say hello to:
- Pre-approved and created messages
- branded images in the message library
- searchable post content
- one login to multiple applications
- social media notifications and responding from one dashboard
Great team and great experience
What do you like best about the product?
The Soci team is professional and very hands on. They make the ease of a new product roll out very easy and make sure all team members are informed.
What do you dislike about the product?
Not much to not like really. I think as we continue to grow as a company we will look to lean more on the Soci team to help inspire, educate and promote more internally.
What problems is the product solving and how is that benefiting you?
The social dashboard is a great tool and we have seen increase traffic to both social sites and websites increase dramatically.
Great Experience So Far
What do you like best about the product?
User Friendliness, Content Center, Posting Plans
What do you dislike about the product?
No "easy" way to search for local events
What problems is the product solving and how is that benefiting you?
Streamlining social media management of 50+ pages. Saves time, provides content ideas, allows for visualization and organization of weekly posting.
Recommendations to others considering the product:
Excellent service and ease of use. We took the DIY approach with our package.
SOCi has helped streamline our social marketing and reputation management.
What do you like best about the product?
I love that I can dig into each of my property's social & reputation online presence through one single login and dashboard. SOCi provides the analytics that is useful to gage a property's performance. I also like that I don't have to be an admin on a FB page in order to make posts or respond to customer comments.
What do you dislike about the product?
There's not much that I dislike. If I'm being honest, they're still working out some details to allow for the reputation hub to work most efficiently (like posting right to the corresponding page), but some of those restrictions are beyond their control (like a site not allowing for the full integration), but whenever you have a comment or recommendation for them they are always willing to look into it with their development team.
What problems is the product solving and how is that benefiting you?
In partnering with SOCi we have been better able to manage our online social presence (Facebook, Twitter, Google), in addition to our online reputation. We are able to see all comments and reviews on one single dashboard which has been a huge time saver! During the recent hurricanes, connecting with residents at our properties was easier to do by using the SOCi dashboard. I didn't have to scroll through comments of each page - I was able to quickly make posts and respond.
Recommendations to others considering the product:
It's extremely user-friendly; customer service is outstanding, and they are always open to hearing suggestions. Best of all, I can access all social and reputation data from one single sign-on/dashboard.
Making my life easier every day
What do you like best about the product?
Responding to all of my reviews on one screen is time-saving and makes my life a lot easier. I no longer have to remember a million passwords.I also love the feature of having location-based content at my fingertips.
What do you dislike about the product?
I think that email notifications could use an improvement- they are not clean and the font is to small.
What problems is the product solving and how is that benefiting you?
Making sure my teams respond to reviews is a great benefit. I love the notifications that get sent to them if they miss a response.
Recommendations to others considering the product:
Try it- you will love the ease and benefits of the product
Best Decision We Made
What do you like best about the product?
SOCI gives us so many hours of our day back. We can focus on other areas of need instead of combing through social media pages and posts. Not only that but it does all the hard work for us. It really is a no brainer!
What do you dislike about the product?
I wish we could use Instagram with the platform.
What problems is the product solving and how is that benefiting you?
The opportunity to streamline our social platform and have one location to visit instead of multiple pages and key holes on their pages make it so worth while for our business.
showing 2,931 - 2,936