SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci is my favorite work tool!
What do you like best about the product?
Soci is my favorite work tool; it's very user-friendly. Time is money, and Soci saves time by allowing users to respond to reviews with pre-templated responses ensuring a professional response. I also enjoy the time it keeps by enabling users to post across multiple social media listings at the same time. This helps create a branded message across all formats. I would recommend Soci.
What do you dislike about the product?
There is nothing that I dislike about Soci.
What problems is the product solving and how is that benefiting you?
Soci enables uses to address reputation management and post to social media in one platform; this saves times as the users does not have to go to several sites to management the workload.
great company great customer service great platform
What do you like best about the product?
it seems like they are always adding new features to the platform and providing reporting that is easy to read. Super easy platform to work in as well as the responsiveness of the team.
What do you dislike about the product?
honestly, there really is not a downside, the only thing i could think of is the API calls do push the info as fast as we would like sometimes but that is more on the directory listing and not them. they will quickly work to resolve the update once noticed
What problems is the product solving and how is that benefiting you?
being able to manage from one platform and having the data housed in one place helps keep everything streamlined
Everyone needs SOCi in their social media toolbox!
What do you like best about the product?
SOCi simplifies and strengthens my social media presence in an efficient manner.
What do you dislike about the product?
For the less intuitive, the strategic placement of "how to" videos and webinars would jump start usage and the flexing of SOCi's muscles.
What problems is the product solving and how is that benefiting you?
Getting my brand voice out on channels and managing feedback in a timely manner. SOCi has cut my social media admin time +4x!
Fast and Efficient
What do you like best about the product?
I like being able to use multiple platforms in one software, making it easy to manage social media on a daily basis.
What do you dislike about the product?
As of this moment, I don't have any dislikes.
What problems is the product solving and how is that benefiting you?
SOCI has minimized the time that it takes to market and manage our social media accounts so that we can focus on multiple tasks and increase performance.
SOCi is THE reputation management tool, period.
What do you like best about the product?
I love pretty much everything about SOCi, in my role I primarily use it for reputation management to get and respond to reviews from a variety of review sites for four brands under our company umbrella in one platform. It gives access to the entire team to stay on top of incoming reviews and has helped us increase engagement across the board!
What do you dislike about the product?
It's honestly hard to find a downside to SOCi. Due to review site api changes, some analytics do not export as they once did so implementing an update for that would be great!
What problems is the product solving and how is that benefiting you?
SOCi has helped us increase our engagement rate with reviews by over 100%. Their insightful business reviews give you actionable items to focus on to help you achieve your goals!
Everything I need - at my fingertips
What do you like best about the product?
I love that the interface connects all my accounts into one dashboard.
What do you dislike about the product?
There is no downside...but It does bother me that I keep having to "reconnect" my social and review site accounts. Not sure if this is a security measure, or a flaw....
What problems is the product solving and how is that benefiting you?
No more multiple log-ins on multiple platforms
Best Social media platform I have used
What do you like best about the product?
I like that I have a whole team helping with our posts and communicating with our followers.
What do you dislike about the product?
I haven't ran into any downsides as of yet.
What problems is the product solving and how is that benefiting you?
I haven't had any problems with Soci
Opinion on soci
What do you like best about the product?
Easy to use, user friendly. It has options other programs don't have
What do you dislike about the product?
Nothing, everything is organized and easy to use
What problems is the product solving and how is that benefiting you?
Advertising my business
Concise platform with ease of use
What do you like best about the product?
I like that I can post to multiple profiles all at once. It gives me the ease to incorporate web links from the internet, post job postings and also create in real time with canva to make content that is engaging.
What do you dislike about the product?
There is nothing I would complain about at this time.
What problems is the product solving and how is that benefiting you?
SOCI saves me lots of time which assists the team with engaging content.
Has (almost) everything I need
What do you like best about the product?
Everything is in one spot, it makes scheduling easy and the management of multiple accounts.
Also love the feature of being able to approve other members' social posts.
Also love the feature of being able to approve other members' social posts.
What do you dislike about the product?
Don't love the Enagement tab, it's a little clunky and could use refinement.
Would also love to see the option to have something like "link in bio" as we frequently have posts that need to be linked to a blog post or website.
Would also love to see the option to have something like "link in bio" as we frequently have posts that need to be linked to a blog post or website.
What problems is the product solving and how is that benefiting you?
SOCi is providing ease and efficiency by having multiple social platforms in one spot, as well as allowing multiple companies/accounts in one, without having to log in and out.
It's also providing efficiency by having the insights for all platforms and accounts in one spot.
It's also providing efficiency by having the insights for all platforms and accounts in one spot.
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