SOCi Platform
SOCi Inc.Reviews from AWS customer
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Love it
What do you like best about the product?
How easy it is to use, I love that aspect of it.
What do you dislike about the product?
Not much! I would say the mobile version could be optimized better
What problems is the product solving and how is that benefiting you?
Having to schedule posts, it takes care of that
Great Software!
What do you like best about the product?
Love the ability to schedule social media post that are compatable with multiple platforms
What do you dislike about the product?
There is a learning period however and it is not compatible with facebook
What problems is the product solving and how is that benefiting you?
posting on days we are not open by scheduling post, helps manage social media presence
Recommendations to others considering the product:
Give it a try!
HUGE INCREASE in Reviews and Business
What do you like best about the product?
My business has obtained hundreds of reviews since starting with SOCI making my business top of the list for searches. Has increased my business.
What do you dislike about the product?
I have a marketing person who doesn't know how or have access to login and create posts. Maybe a training thing??
What problems is the product solving and how is that benefiting you?
Request for reviews no longer comes from office staff, the benefits are time savings, and business increase.
Recommendations to others considering the product:
If you are interested in being top of the google search list, want to increase business visibility and be top of your social game.... go SOCi
Super Platform to Allow You to Advertise More in Less Time
What do you like best about the product?
The best thing about Soci is that it allows you to create and post ads across all platforms saving you very valuable time.
What do you dislike about the product?
I have found nothing in the platform that I dislike so far.
What problems is the product solving and how is that benefiting you?
It saves me tons of time.
I love Soci
What do you like best about the product?
I love the ease of using soci to meet our social media needs. The platform is easy to use and has a great FAQ section for new users. The scheduling makes our social media a breeze. I also love that they have a dedicated team to help when we have questions
What do you dislike about the product?
At this time I cannot think of anything I dislike about soci. It has met and exceeded my needs for our facebook. I continue learning new uses for soci everytime I use it.
What problems is the product solving and how is that benefiting you?
Scheduling social media content and having a consistent approach are two problems we have solved by using soci. We are slowly building our audience and are using tips that soci has provided to do so
Recommendations to others considering the product:
My recommendation is to do a consultation to make sure they fit your needs. They've exceeded expectations for me so far.
Everything You Need in One Place!
What do you like best about the product?
The best thing about SOCi is being able to do with one software what I used to do with three different software. I use it for social media scheduling, reputation management, and insights. We use it to automate posts for our 50+ franchises via the community calendar feature. It's great because franchises can opt-in if they would like the additional content, or opt-out and continue publishing their own organic content either way. SOCi's team is great with customer support and they are always willing to help us problem solve, whether it is walking us through existing features or creating entirely new reports for us!
What do you dislike about the product?
The only thing I dislike is that the "peak time" feature from social media scheduling seems to always automatically go to 6:00 pm. I don't know how this feature works or why it always chooses this time.
What problems is the product solving and how is that benefiting you?
I'm solving the problem of wasting time and money using different softwares to do all the things that soci can do in one software. It is providing an opportunity for our newer franchises to still be able to share out content and social posts even if they don't have a dedicated marketer yet.
Perfect for the person who wears multiple hats
What do you like best about the product?
SOCi is very helpful for scheduling posts across multiple platforms and tracking data for posts, all convo entry located within the same site! For positions that have many moving parts, SOCi takes the stress out!
What do you dislike about the product?
The tag section of posts is helpful, but can be confusing when add hashtags to post. Sometimes the insights vary with what direct social media sights show.
What problems is the product solving and how is that benefiting you?
Tracking insights from posts across all platforms and having a historical record to see any trends.
Recommendations to others considering the product:
There is a learning curve, but once you have familiarized yourself with all the tools available, it's smooth sailing from there!
Really great for managing my business
What do you like best about the product?
My favorite part about SOCi is how easy it is to reply to the reviews our customers leave. I love that they generate responses based on the review that was left. I use them all the time and it makes the customer feel appreciated.
What do you dislike about the product?
Going back to the automated review responses, I think they could offer a better variety. They could also get better at knowing what star the customer left in the review because sometimes they only leave a 4 star review and it generates a response saying "thanks for leaving us a 5-star review".
What problems is the product solving and how is that benefiting you?
Before we started using SOCi we had people with bad grammar and unprofessional manners responding to reviews and it looked bad on our part. It has also really helped us get posts out more frequently and staying up to date with Ace flyers and sales currently going on.
Recommendations to others considering the product:
If you want to be able to schedule your social media posts out for the next month and be prepared for all the sales your company is apart of I would recommend using SOCI
SO Easy
What do you like best about the product?
I love the ease of scheduling and posting to both Facebook and Instagram. SOCi has a lot of articles that cover varying interests available to share as well. I love sharing things like Good Housekeeping's holiday appetizer must-haves and, most recently, fun/unknown facts about Valentine's Day.
What do you dislike about the product?
Facebook offers functions like polls or questions when posting. Posting via SOCi eliminates this function. It would be great if the experience could be more interactive.
What problems is the product solving and how is that benefiting you?
Plain and simple: our public appearance and social interaction.
Recommendations to others considering the product:
If you're looking to consolidate a handful of your social platforms and reputation management (i.e., Facebook, Instagram, Google, Yelp, etc.), this is a GREAT service. Instead of signing into and keeping multiple tabs open in your browser, nearly everything is one tab, and it's so easy to use.
Excellent Time Savings Tool for Social Media
What do you like best about the product?
Feed Post Scheduler Tool. This is an excellent tool for the on site teams.
What do you dislike about the product?
Not having the ability to post to stories (scheduled or not-scheduled). If we could do this, the tool would be a 10 out of 10.
What problems is the product solving and how is that benefiting you?
1. The on site team does not need to have the social media account passwords
2. Time savings with post scheduler
3. Complimentary content
2. Time savings with post scheduler
3. Complimentary content
Recommendations to others considering the product:
N/A
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