SOCi Platform
SOCi Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
3,589 reviews
from
External reviews are not included in the AWS star rating for the product.
Good single platform for marketing
What do you like best about the product?
I like SOCi for being a single platform to market on different social media applications. Favorite feature is preparing future postings.
What do you dislike about the product?
It took a bit to navigate and learn the system.
What problems is the product solving and how is that benefiting you?
Best benefit of SOCi is continuity of advertising, where the same information is posted on different social media applicaitons.
Great all in one tool
What do you like best about the product?
It's helped us with review management, listings, social media planning, and keeping up with conversations. We manage this from a franchisor perspective, and we enjoy providing this tool to our franchisees.
What do you dislike about the product?
The GUI is still being refined. Some items don't come across as intuitive. They do have a SOCi university that helps with some of those learning curve challenges.
What problems is the product solving and how is that benefiting you?
Helping us as a brand keep track of our franchisees as a whole in their social media, listings, conversations, and reputation. We've seen an uptick in the GMB performances.
SOCI makes it easy to manage all my social media needs in one spot
What do you like best about the product?
The dashboard is very convenient. It is very easy to read and compare diagnostics across the 33 centers.
What do you dislike about the product?
When i receive notifications about the 33 centers i support, it gives very little info about the comments left by customers. I must go to a different area to see what the reviewer wrote.
What problems is the product solving and how is that benefiting you?
manage multi users and analyze which social media outlets are getting the most traction so we can manage future posting and paid boosting.
SOCi not recommended
What do you like best about the product?
I like that all of my photos can be stored and scheduled for future social media posts. I find the scheduling process easy and helpful. Honestly, there is not much I enjoy about using SOCi.
What do you dislike about the product?
SOCi is not an intuitive site to use. Things are difficult to find if you are not familiar with the site. I also don't like that the process of posting to facebook and instagram are very different. I will typically post from my native instagram account rather than through SOCi. Tagging people and business are nearly impossible. I will search and search, and the business I am looking for will never pop up to tag. Therefore, I will seperately schedule a facebook post through SOCi, and an instagram post through my native account. It is double the work for the same post. I wish I could share other businesses posts on facebook, or even like them. The "like" button through SOCi is very tempermental. I can only like tings that are posted directly on my page.
What problems is the product solving and how is that benefiting you?
I use SOCi to post to my social media accounts for my business. I only use it, though, because the franchise I own requires it. Otherwise, I would look for a different platform.
Super user friendly!
What do you like best about the product?
It makes my job so much easier when it comes to scheduling posts! There's so many things I have to do on top of marketing and social media. SOCi has made it so I can have some room to breathe throughout the week! The community calendar has so many great premade posts to choose from and editing them is super easy. I tell everyone I meet that has social channels to look into SOCi!
What do you dislike about the product?
Maybe the only thing I can suggest is a tutorials tab in case you need a crash course in certain areas like ads or demographics and how to better utilize the tools SOCi already has inside SOCi that's easy to find. Especially for folks who are new to social media!
What problems is the product solving and how is that benefiting you?
Mostly scheduling my week! I do my best to make organic, original content as much as I can but sometimes that's not always possible. Having premade posts I can reference and edit makes my life so much easier. It also gives me ideas for posts I can make myself!
Great Support
What do you like best about the product?
This social media management site has great support for their users, it is thorough and user friendly!
What do you dislike about the product?
It definitely has a learning curve to it, but it is the reason their training and support is so instrumental in making it a great product.
What problems is the product solving and how is that benefiting you?
Great scheduling and the ability to seamlessly manage multiple profiles.
Use it every week! Super reliable!!
What do you like best about the product?
SOCI is a useful platform for businesses because everything is in one convenient place!!! I like to use the scheduler and plan my weekly posts because I know once I get that out of the way, it is one less thing for me to worry about the week!
What do you dislike about the product?
For some reason, it has started to disconnect from some of our websites, not posting to IG, but I believe its just a glitch.
What problems is the product solving and how is that benefiting you?
It is helping because everyday I do not have to log into my social media and post. I can make all my weekly posts in one day and have faith that it will all work out.
Soci Review
What do you like best about the product?
I have two favorite features in Soci. One is the calendar tool and the other is being able to create libraries of images. I upload images into libraries and then add text and schedule from the library. This helps me keep track of what images have been scheduled for posts and what ones still need to be scheduled.
What do you dislike about the product?
I do not use the Ace paid campaigns and they clog up the calendar. I do not see my stuff on the month view. Facebook also now allows us to schedule posts for Instagram and Facebook within Meta, so I haven't been utilizing Soci as much.
What problems is the product solving and how is that benefiting you?
It used to solve being able to schedule posts, but now that Meta can do that- it isn't really solving any problems for me. It's a nice program, but not being able to easily see my own content calendar without all of the optional campaigns has turned me off of it lately.
GREAT PLATFORM!
What do you like best about the product?
The ease of use and helpful scheduling option for posting content
What do you dislike about the product?
The Canva embed feature could use for love and configuration on easier implementation. It's kind of funky right now.
What problems is the product solving and how is that benefiting you?
Time management
Soci review
What do you like best about the product?
Love the time saving aspect of being able to post to all my channels at once.
What do you dislike about the product?
I have concerns about the algo deprioritizing posts made through a 3rd party app and I have yet to be able to connect my insta account. I also see that the FB stats have been removed ?
What problems is the product solving and how is that benefiting you?
Time saving! Being able to schedule to FB and GMB at the same time for all 40 of my pages is HUGE. I also like being able to reply to reviews in one place. again, huge time saver.
showing 2,861 - 2,870