SOCi Platform
SOCi Inc.Reviews from AWS customer
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Review Manager
What do you like best about the product?
One stop shop to see all reviews for all companies that I manage.
What do you dislike about the product?
No downside to this software. I can't think of anything to add.
What problems is the product solving and how is that benefiting you?
Instantly see and respond to reviews. Use a team approach for responses. Immediate email notification when a new review is posted. Export reports for bonus program points.
Amazing time saver!
What do you like best about the product?
SOCi Has been amazing for our business. It is a huge time saver as I can make an ad for all my social network platforms at the same time. I love that it also works with Canva as I make new ads I can easily ad them. The scheduling aspect is also a huge time saver for me. I can see my entire month of ads and which social media platform they will go to. It helps me to make sure I am always posting things even when we are busy or away. You can also move your post if you need it on a different day.
What do you dislike about the product?
I can not think of anything that I do not like about it.
What problems is the product solving and how is that benefiting you?
Huge time saver! I can upload ads to all my social platforms at the same time.
Recommendations to others considering the product:
If you are looking for a program to make your life easier with posting ads to social media this is the program you need.
Convenient
What do you like best about the product?
I like everything in one place. It's a nice central area for everything to be viewed in one space.
What do you dislike about the product?
I don't like the generated post. They are too generic and don't help our views. I know you can edit them, but they seem to post at bad times as well.
What problems is the product solving and how is that benefiting you?
Benefits- one place for everything so it makes it easy to access
Recommendations to others considering the product:
It's good. It's convenient.
SOCi is VERY user friendly!
What do you like best about the product?
SOCi is very user-friendly! I love that I can respond to reviews from customers and manage my social media all in one space!
What do you dislike about the product?
There truthfully is not one thing I can think of that I dislike about SOCi.
What problems is the product solving and how is that benefiting you?
Sometimes I struggle with being repetitive in responding to reviews, and I love that with SOCi has a spot that can suggest a response curated towards the reviewee. It helps me not sound like a robot!
Office Manager
What do you like best about the product?
SOCI platform is very easy to use. I like managing reviews and social media. This has helped our company be more productive and save time. We have not used competitors so I can't compare.
What do you dislike about the product?
Nothing at the moment. Everything seems to be pretty user-friendly. Everything seems to work properly. Having the SOCI calendar is nice to stay organized. We are very happy with SOCI.
What problems is the product solving and how is that benefiting you?
I like the calendar in SOCI it helps keep posts organized. Benefits are receiving a boost in social media engagements, helping us be more productive. I do believe that our business performance has increased.
Recommendations to others considering the product:
We have been very happy with SOCI. It is nice to have everything on one platform.
Perfect for Business Needs
What do you like best about the product?
I like that I can schedule posts ahead of time and that I have someone who helps schedule posts for me. I also like that i can see all of our reviews in one place instead of multiple sites.
What do you dislike about the product?
Sometimes, it is not very intuitive for my needs as someone who does not solely work on social media and reviews. Redesigning it here and there could help people like me who have more than one job role.
What problems is the product solving and how is that benefiting you?
Time management has definitely improved with SOCI since I can schedule social media posts ahead of time. It has also helped our responsiveness to questions and reviews.
Very effective program/service
What do you like best about the product?
All in one stop and user-friendly. The dashboard is really helpful.
What do you dislike about the product?
Sometimes it takes a while for the review responses to post on apartmentraitings.com.
What problems is the product solving and how is that benefiting you?
We like everything to be in one site.
SOCI @ CITYWAY
What do you like best about the product?
I like how customizable and easy SOCi is to schedule posts all at once for many different platforms over extended periods. I also like the social engagement tracker.
What do you dislike about the product?
Instagram Stories is seemingly inaccessible.
What problems is the product solving and how is that benefiting you?
Easier to have a more cohesive brand when you can schedule posts out at the same time and date.
Recommendations to others considering the product:
If you want a product to keep your brand cohesive and a place where you can post on more than one social media platform at once, SOCi is the place.
Main Street Flats - Bellevue WA
What do you like best about the product?
I like that there is a lot of flexibility with the online features. Everything is customizable and easy to use!
What do you dislike about the product?
I haven't found anything yet, but I'll be sure to let you know if that changes! :-)
What problems is the product solving and how is that benefiting you?
Having to jump around from social media to social media, it save us time having just a one-click option to upload to all of our sites.
THis is a very good tool when managing multiple accounts
What do you like best about the product?
I use it to measure the number and effectiveness of socail posts and the number of positive reviews.
What do you dislike about the product?
A bit slow loading and have to resync from time to time.
What problems is the product solving and how is that benefiting you?
Nothing I have noticed except a bit slow loading and have to resync from time to time
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