SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci has made it easy to be quickly notified of customer reviews of our company in a single place.
What do you like best about the product?
Soci is super convenient on notification and response availability.
What do you dislike about the product?
Some days there can be a lot of email notifications.
What problems is the product solving and how is that benefiting you?
Keeping up with multiple review platforms.
I'm still figuring out it's capabilities but it has been great as of now.
What do you like best about the product?
Being able to schedule pictures and videos.
What do you dislike about the product?
Sometimes my Twitter disconnects from my account
What problems is the product solving and how is that benefiting you?
The time spent posting daily
Great for our multistore company!
What do you like best about the product?
We are a family chain of hardware stores in the southwest, and it has been invaluable to be able to create a post that will be seen on each store's social media pages. We can create group posts OR individual store posts, all from one platform. We can also keep track of reviews for each store, and responding to reviews is so easy!
What do you dislike about the product?
The mobile app didn't work very well, although admittedly I haven't used it in the last year, so it's possible that they've improved it.
What problems is the product solving and how is that benefiting you?
Keeping up with Google My Business reviews as well as Yelp reviews is extremely easy.
Convenient
What do you like best about the product?
User Friendly. Easy to schedule your daily post
What do you dislike about the product?
Logging in sometimes its hard to reset Password
What problems is the product solving and how is that benefiting you?
Daily Post Scheduling
Helpful!
What do you like best about the product?
Easy to create social media posts! Love it!
What do you dislike about the product?
Spending the time creating social media posts.
What problems is the product solving and how is that benefiting you?
Easy to see online reviews from Google and respond.
Keeps me Organized!
What do you like best about the product?
Soci and their team keep me organized and save me time. It's also awesome that I don't have to worry about making posts on Social Media - something I am not the best at.
What do you dislike about the product?
The only thing I dislike about the site is that I don't get email notifications about reviews when they are posted. That would be a nice feature to have so I didn't have to log in to check each day.
What problems is the product solving and how is that benefiting you?
Review responses, saves me time.
Great social media management
What do you like best about the product?
The convenience of having posts created and scheduled for me.
What do you dislike about the product?
Responses to my online reviews are not in my company's voice.
What problems is the product solving and how is that benefiting you?
I don't have time or expertise to create social media posts.
Easy to learn and use.
What do you like best about the product?
Overall I find SOCi very user friendly. The scheduling calendar is easy to navigate and makes planning ahead a breeze.
What do you dislike about the product?
To be honest, so far I haven't found a piece that I don't like. The categories are easy to navigate and adoption has been easy.
What problems is the product solving and how is that benefiting you?
Time. I can take a few minutes a week to check and update my social media presence leaving me more time for planning in other areas.
SOCi a valuable tool for our SM
What do you like best about the product?
Great platform for managing multiple social media outlets. Intuitive, easy to learn, plus simple to share with other users in our organization.
What do you dislike about the product?
As a user group, we found that there were few downsides. Each individual had a slightly different learning curve, but all arrived at the same user level.
What problems is the product solving and how is that benefiting you?
SOCi is key to keeping our messaging on brand, focused, and recurring across our SM platforms.
SOCI SAVES ME
What do you like best about the product?
What I like most is that I can write up one post and it automatically posts it to the various platforms that I participate in, and thus saving me valuable time.
What do you dislike about the product?
I really don't have any issues with the program
What problems is the product solving and how is that benefiting you?
It solves having posts put on to the various platforms (Facebook, Google, Instagram, etc) and this benefits me in that I know the posts are going on to all of these platforms.
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