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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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3,588 reviews
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    Catherine L.

Makes Social Media Easier!

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Makes it so much easier for me to control all of our social medias at the same time. The libraries are also extensive but I wish they were better labeled and organized by recently updated instead of by title. It takes extra time for me to check how old the posting is.
What do you dislike about the product?
I wish we could create posts using the same images and different types depending on the platform it is being posted on without having to select each posting separately. Also, the Ad portion is not easy to use and doesn't allow us to change things within Facebook to get the ad approved. I have had Ads be rejected because we couldn't select the Special Ad type "Employment" which made Meta reject my ad.
What problems is the product solving and how is that benefiting you?
No one was consistently using our socials before we joined SOCi. Now that it is easy to make postings in bulk a month or so at a time, we are able to update our socials much more often.


    Verified User in Sports

Vey good product

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
I like the ease of use and that I can post to multiple social medias from one place.
What do you dislike about the product?
Nothing really I find it really good to use.
What problems is the product solving and how is that benefiting you?
Makes posting to our social media pages faster and easier.


    meghan r.

Soci for our reputation and social media needs

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
ICentralized platform: SOCi offers a centralized dashboard that allows property management teams to manage multiple locations and accounts from a single interface. This streamlines the process and saves time by eliminating the need to log in and out of multiple platforms.

Reputation management: SOCi provides robust tools for monitoring and responding to online reviews and feedback across various review sites. It helps property managers stay on top of their online reputation, address concerns promptly, and enhance customer satisfaction.

Social media management: SOCi simplifies social media management by allowing users to schedule and publish content across multiple social media platforms. It provides analytics and reporting features that help track engagement, monitor performance, and optimize social media strategies.
What do you dislike about the product?
nothing it has been really easy to use for all our properties
What problems is the product solving and how is that benefiting you?
Allows the properties to log into the social media platforms without using a personal username or email address, which makes it easier to keep track of user access when someone leaves the company


    Luxia P.

soci

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Helps the efficiency of using social media
What do you dislike about the product?
Sometimes a delay in posting to the platform
What problems is the product solving and how is that benefiting you?
Using less time to be able to post our property collateral online to social media


    Larry S.

Product review

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Very easy product to maneuver through and use.
What do you dislike about the product?
nothing comes to mind as a negative for the product.
What problems is the product solving and how is that benefiting you?
gaining more customer reviews for our location.


    Lauren W.

Loving my experience!

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
I like that the way that social scheduling is on the same platform as the reviews. I also like the way the reports suite is set up. It is super visual, which i love.
What do you dislike about the product?
I have a few different review platforms that aren't compatible with Soci, so a lot of my reviews do not come through!
What problems is the product solving and how is that benefiting you?
I like being able to get my reviews and my social scheduling on one platform. I don't have to switch back and forth, and I appreciate that a lot!


    Sara S.

I know nothing about social media, however SOCi makes me look like a Pro!

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
The most significant benefit of SOCi is putting all the social pages for all locations in one spot. Not having to connect to a personal account or go page by page is a game changer. I also love the analytics dashboard allowing us to see the movement, growth and opportunities by location.

PS. As long as Chad Jordan wears the SOCi logo, I will always be a fan!
What do you dislike about the product?
I wish Store Websites could be integrated into SOCi. It would streamline things much more. I'd also like to be able to break down dashboards and export data drilled down by store. If that is an option, I am not aware. Definitely could be a user error.
What problems is the product solving and how is that benefiting you?
Being able to post across all platforms and all locations is a great benefit when we have a slow week of cultivating content. The ability to schedule out posts and have the built-in analytics of the best times to post is also helpful.


    Megan Simmons A.

I love Soci

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
I am able to schedule out for an entire month and do this for all platforms.
What do you dislike about the product?
It could be a little more user friendly when using Canva and options for content.
What problems is the product solving and how is that benefiting you?
We need to post to multiple platforms a few days a week. Soci allows us to schedule out and build our content all in one place. This also allows our whole office to see what is scheduled and make adjustments.


    Dana G.

Social made easy

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
It's great to have resources at your fingertips to handle your social media accounts. You can take care of live listings that are housed in different systems. Its a great tool to have to grow your presence for social media.
What do you dislike about the product?
There is no AI feature readily installed to use, its an added feature that is charged for when other platforms include it.
What problems is the product solving and how is that benefiting you?
With using SOCi, this allows our 375 store locations respond to social media reviews and messages. Our owners are able to schedule one post across several platforms with ease. This also allows us to be able to ensure our store owners are following policy and procedures.


    Consumer Services

Easy way to plan & schedule posts!

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
I really like being able to plan out my social media posts using the calendar feature.
What do you dislike about the product?
So far, I have not encountered any issues while using SOCi.
What problems is the product solving and how is that benefiting you?
SOCi makes it easy for me to schedule out my posts so that I can have a better overall social media strategy. This helps me to save time and be more productive.