SOCi Platform
SOCi Inc.Reviews from AWS customer
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A new, yet exciting experience for this Pet Supplies/Sales veteran
What do you like best about the product?
It is a surprisingly thorough, yet easy to navigate option for those of us to need to get the word out on social media about not only our products, but to let them know there is a new neighbor in town to provide you with what you need!
What do you dislike about the product?
Though it is easy to navigate, it can be a little overwhelming at first. It is also unclear as to how we can filter through spam comments (if that's even possible). Otherwise, it is a very fine system!
What problems is the product solving and how is that benefiting you?
It is getting the word out to new neighbors! We were previously Loyal Companion, and this has been quite excellent at reminding new and old shoppers alike that we are still here, and still providing excellent service whenever need be.
Great platform social media posting!
What do you like best about the product?
I like how I'm able to schedule out posts in advance as I have time available to commit to that task.
What do you dislike about the product?
It would be nice to be able to add more media to the posts, but I realize some platforms are limited in the number of photos allowed, for example. I know LinkedIn allows 9 photos but SOCi allows only 1 photo for a LinkedIn post.
What problems is the product solving and how is that benefiting you?
Allowing me to block out time for social media posts to keep in front of my audience regularly.
Have been using Soci for a couple months now and I love having all customer input in one spot.
What do you like best about the product?
I love the automated responses, they help move through customer reviews in a timely manner.
What do you dislike about the product?
Customer responses go to an email instead of the SOCi site.
What problems is the product solving and how is that benefiting you?
All comunication is saved and makes it easy for follow up.
SOCi is awesome
What do you like best about the product?
User friendly and straightforward system
What do you dislike about the product?
Honestly there's not much that I dislike about SOCi
What problems is the product solving and how is that benefiting you?
Customer satisfaction and resolving customer issues
Awesome service!
What do you like best about the product?
The most helpful aspect of SOCi is the simplicity and the reliability! I appreciate how easy the service is to use, it makes my life as a manager of a retail store so much easier! Love it
What do you dislike about the product?
There is nothing that I dislike about SOCi
What problems is the product solving and how is that benefiting you?
Any customer issues that occur, SOCi allows me to be aware and reply in a timely manner.
Manger
What do you like best about the product?
It's a easy to use platform. And easy login
What do you dislike about the product?
It can be glitchy. When clicking in the link in my email
What problems is the product solving and how is that benefiting you?
It make reviewing the reviews easier
Soci had made us 10x more efficient
What do you like best about the product?
I am most happy with how the platform has anything you can think of and keeps advancing. Their efforts to help each business use their platform does not go unseen
What do you dislike about the product?
Not really much, maybe just pricing is alot.
What problems is the product solving and how is that benefiting you?
We take on a lot of companies and having a resource to help us is so beneficial
Makes my job easier
What do you like best about the product?
SOCI is super user friendly. It is so helpful being able to schedule our social media calendar and respond to all of our reviews in one place.
What do you dislike about the product?
I don't have any complaints at all about SOCI.
What problems is the product solving and how is that benefiting you?
It simplifies our social media tasks and allows us to manage our reviews all in one place.
SOCi is Great!
What do you like best about the product?
I love that SOCi creates content for me and that the content is valuable and engaging. It is nice not having to stress about what to post every day on social media
What do you dislike about the product?
Nothing to dislike. I currently have no complaints regarding SOCi at all. I am not sure what else to write to meet the minimum character limit. SOCi is great, Keep up the good work!
What problems is the product solving and how is that benefiting you?
SOCi is taking the stress out of content creating and therefore saving me a lot of time. I thoroughly enjoy not having to think about it and have my followers engaged.
User friendly
What do you like best about the product?
I like how this is an easy platform to navigate when promoting content.
What do you dislike about the product?
Not much! It's very user friendly which is why I prefer it.
What problems is the product solving and how is that benefiting you?
It's keeping me organized with my content across multiple platforms.
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