SOCi Platform
SOCi Inc.Reviews from AWS customer
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3,247 reviews
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Very easy and convenient
What do you like best about the product?
I can post to multiple social media sites at once
What do you dislike about the product?
I can't think of anything I dislike about it
What problems is the product solving and how is that benefiting you?
It allows me to post on all marking at one time
SOCI has made my life so much easier!
What do you like best about the product?
As a marketing specialist for a real estate company, SOCI is an amazing product that has allowed me to save so much time scheduling my social media posts.
What do you dislike about the product?
I do not have any complaints, SOCI is a great platform! : )
What problems is the product solving and how is that benefiting you?
SOCI has been giving me the ability to schedule my posts out months in advance, thus saving me an extensive amount of time with social media management.
Easy to navigate & more user-friendly options then last app I used.
What do you like best about the product?
I like that the pictures are stored in a library so I can refer back to them instead of uploading them at that moment. I also like the calendar to see what is happening in the upcoming weeks. Overall a well-put-together and helpful app.
What do you dislike about the product?
There isn't an automatic sign-in. Therefore I am constantly signing in on my phone anytime I need to go on. Sometimes the app isn't sure if the comment is negative or positive, so they put neutral, and I then have to switch it, but thats a pretty easy task.
What problems is the product solving and how is that benefiting you?
Soci has social media specialist that will put out a clever post & it helps us hit our minimum post in the week when I don't have the time to get them all out.
I am a one person Marketing Team- SOCI is my VA!
What do you like best about the product?
The centerilization is key. I love the dashboard, having multiple pages to post on can be very time-consuming, and SOCI has been a big time saver! It is more user-friendly than other platforms I have used in the past. The support staff is amazing.
What do you dislike about the product?
There are so many features, so just getting a hang of it has taken some time. getting a schedule down to approve everything
What problems is the product solving and how is that benefiting you?
SOCi has solved two major challenges for me: centralization and efficiency. Having a centralized dashboard means I no longer have to log into multiple property accounts individually to make updates, post on social media, or manage changes. This has significantly saved time and streamlined my workflow. With SOCi, I can make quick updates across multiple properties in one place, allowing me to focus on strategy and engagement rather than tedious manual tasks. It’s been a game changer in managing our marketing efforts more effectively!
Great for social media posts
What do you like best about the product?
I enjoy the separate folders there are. I also like not to have to post everything myself. I have the option, but SOCi strategists help a ton.
What do you dislike about the product?
Having to login to the app each time. I wish it would save my info.
What problems is the product solving and how is that benefiting you?
It posts to all social media pages at once instead of me having to post to each one individually.
Soci Review
What do you like best about the product?
I like that I can choose posting times and also see all of my online reputation management all on one screen
What do you dislike about the product?
I dislike that it always disconnects to my accounts and i have to reconnect
What problems is the product solving and how is that benefiting you?
i can post things on social media quicker and respond to reviews quicker
Digital Marketing Manager
What do you like best about the product?
I'm able to see reviewI particularly appreciate how SOCi's reputation management program provides comprehensive insights and tools to effectively monitor, manage, and enhance our online brand image across various platforms, ensuring a positive and consistent reputation.
s for multiple sites and channels all in one platform.
s for multiple sites and channels all in one platform.
What do you dislike about the product?
Customer service is hardWhile SOCi's reputation management program offers valuable features, I find that the user interface could be more intuitive and streamlined for smoother navigation and quicker task execution.
to get ahold of. They're more of the "it's in the syllabus" type rather than willing to help.
to get ahold of. They're more of the "it's in the syllabus" type rather than willing to help.
What problems is the product solving and how is that benefiting you?
SOCi is solving the challenge of efficiently managing and improving our brand's online reputation by providing a unified platform to monitor reviews, engage with customers, and drive positive sentiment, ultimately enhancing customer trust and loyalty.
Good Service Great Communication
What do you like best about the product?
They are on top of our reviews and easy to work with. They help us address the good ones and the bad ones.
What do you dislike about the product?
Some times it takes a day for them to catch the reviews.
What problems is the product solving and how is that benefiting you?
Our reputation management has improved since using SOCI
A Great Experience
What do you like best about the product?
The Social media platform, and our friendly customer service representative.
What do you dislike about the product?
That we cannot link all social platforms to our account, such as Tiktok.
What problems is the product solving and how is that benefiting you?
How to provide social media content to our franchise partners.
Great team
What do you like best about the product?
They are super responsive to us when we need help on anything
What do you dislike about the product?
I would like to have more tools to do self service
What problems is the product solving and how is that benefiting you?
They link out to all our providers and assist with syndication.
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