SOCi Platform
SOCi Inc.Reviews from AWS customer
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3,247 reviews
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Great Platform
What do you like best about the product?
I like that we can schedule out posts so I can do a months worth of the posts in a day.
What do you dislike about the product?
Not sure if this is possible or not but bulk editing of posts.
What problems is the product solving and how is that benefiting you?
I don't have to log into multiple platforms to make posts. It's all in one place.
Best Social Media Management Ever
What do you like best about the product?
I love how easy it is to schedule posts and keep track of comments sorted by positive/negative dennotation.
What do you dislike about the product?
I don't love replying to comments through Soci, I feel like it glitches frequently. I also wish you could adjust the crop of the instagram photo within soci instead of using a different app to do so.
What problems is the product solving and how is that benefiting you?
Soci is helping CityWay solve social media posts in advance and keeping track of online traffic.
fast, saves time and easy to use.
What do you like best about the product?
Lots of creative content ready to edit and post.
What do you dislike about the product?
Wish there was more free examples to use.
What problems is the product solving and how is that benefiting you?
create all your marketing for the month in advance saves time
Insights of SoCi
What do you like best about the product?
I love how we can interact one-on-one with anyone who leaves us a review, whether it a positive or negative. I also love the presetting messages that automate. as a new leasing manager; it may be convenient to catch from the previous manager left off.
What do you dislike about the product?
The only thing I don't see the purpose of is the response time rating; what is the importance of the time response to any review compared to other properties? I do not see this a competive idea.
What problems is the product solving and how is that benefiting you?
The problem that soci is solving for us is giving us an insight into how the residents feel when something outstanding happens, whether bad or good. It was big enough for them to leave us a review about it, and soci help recognized that
SOCI makes Social Media Fun and Exciting
What do you like best about the product?
The ease of being able to upload in the moment or schedule a post for a later date, so it looks like your in that moment but you are really sitting on the couch watching tv.
What do you dislike about the product?
Not being able to remove spam reviews. Soci could at least take some under review to be removed.
What problems is the product solving and how is that benefiting you?
Saves time being able to post to multiple platforms for multiple locations all at once.
Works most of the time
What do you like best about the product?
Ease of use for franchisees, ability to see all franchise location in one dashboard
What do you dislike about the product?
Information doesn't always push correctly, continued issues with Apple Maps listings
What problems is the product solving and how is that benefiting you?
Streamlined review responses, location listing management i.e. hours, address. etc
All in 1! Pefect in detail and easy to use.
What do you like best about the product?
Everything is all is 1. You can complete, quick follow-up responses to reviews and see your stats against other social media platforms. It is also very user-friendly. I would recommend your company!
What do you dislike about the product?
Nothing no to like. I am happy with the program. I also like when it emails you your monthly report and how you did compare it to others.
What problems is the product solving and how is that benefiting you?
It puts all reports into one. You can post to Social media, respond to reviews. You can also see all social media plats forms and your score, all in one. Very user friendly.
Easy to use, very efficient!
What do you like best about the product?
Having everything in categories is very helpful
What do you dislike about the product?
It can be a little confusing to navigate the website
What problems is the product solving and how is that benefiting you?
SOCi is helping my company respond to customer inquiries and reviews
Marketing made easy!
What do you like best about the product?
SOCi allows for easy scheduling of promotional items and quick, easily generated responses to reviews. The premade posts make it easy to schedule and engage the audience.
What do you dislike about the product?
The ability to create posts further out.
What problems is the product solving and how is that benefiting you?
Soci makes social media outreach and centralizing reviews easier to manage. It creates an effective quick platform to respond and engage with customers.
Soci does what we need and the team is awesome!
What do you like best about the product?
I love how intuitive the platform is for our clients!
What do you dislike about the product?
I wish support tickets didn't take such a long time to be addressed.
What problems is the product solving and how is that benefiting you?
Scheduling content for many clients.
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