SOCi Platform
SOCi Inc.Reviews from AWS customer
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User Friendly
What do you like best about the product?
SOCi is user friendly and easy to navigate. The quick responses are well thought out and there are many to choose from. I highly recommend using SOCi for reviews!
What do you dislike about the product?
The only thing I truly dislike is all of our reviews are put through Apartmentratings and not Google. If anything I would suggest them being able to put on Apartmentratings AND Google.
What problems is the product solving and how is that benefiting you?
All reviews are in one place and I do not have to go searching for them each time I have to login
Very User Friendly but still has some kinks
What do you like best about the product?
Soci makes it easy to navigate to different locations and it's very user-friendly. It also integrates with a lot of different platforms. It provides good insights as well.
What do you dislike about the product?
The reporting is not as good as I would have liked to see. There are improvements to make that better. I also get a handful of error messages that are not actual errors.
What problems is the product solving and how is that benefiting you?
Using the platform to publish to multiple businesses.
SOCi is easy and automated process system
What do you like best about the product?
I like that I can program and set up my automatic ads using SOCi. I don't have to keep posting on social media to get attention on my page.
Love their library collection and way to post my ads.
Love their library collection and way to post my ads.
What do you dislike about the product?
There is nothing I dislike about it. It's a great system.
What problems is the product solving and how is that benefiting you?
Automatical media posts and getting attention to the page.
everything in one space
What do you like best about the product?
this is great for having multiple branches/locations so you can analyze trends and respond form one screen. This is also ver helpful in helping you monitor those who respond to reviews and analyze their work performance.
What do you dislike about the product?
Some of the more obscure review websites will not be on there. This is when you get industry-specific, particularly service industry specific. I would love to see Angis, thumbtack, and other platforms added to soci.
What problems is the product solving and how is that benefiting you?
We are always trying to reach certain numbers and rates when it comes to responding and Soci cuts our work in about half due to it being so streamlined. Additionally, I can pull reports in minutes which is a life saver.
Very Impressed Customer
What do you like best about the product?
I love how consolidated the information is and how easy the platform is to access and use!
What do you dislike about the product?
We just started using SoCi, so I have only had great experiences with each of the products that we use.
What problems is the product solving and how is that benefiting you?
We currently have 56 locations and we were struggling to keep track of all of our reviews and now we have one source that pulls all the information for us and allows our users to respond to reviews easily.
All in One Social Hub
What do you like best about the product?
I love how all platforms of social can be combined and worked on all in one workspace.
What do you dislike about the product?
photo posting and editing options, as well as tagging people. Need linked in tags - usernames do not work when trying to tag. adding multiple photos to linked in posts as well
What problems is the product solving and how is that benefiting you?
we have many dental practices and use soci to help manage and market through each one in one place.
Excellent
What do you like best about the product?
What I like best about Soci is how easy and understandable the website is.
What do you dislike about the product?
I'd say the downside is the easiest way to access everything is on the computer. The website is a little more difficult via mobile.
What problems is the product solving and how is that benefiting you?
Marketing and Social Media Outreach
Best Social Media Manager for Small Business!
What do you like best about the product?
Soci makes it easy for businesses to start doing social media marketing that generates business. You can also monitor your social media marketing efforts with baked-in analytics to continually improve your content and generate more leads for your business.
What do you dislike about the product?
I wish it offered a little bit of a more user-friendly structure. I also wish it offered a way to edit ALL platforms at once. I would also love to see an Instagram Story feature.
What problems is the product solving and how is that benefiting you?
I love the ease of posting to multiple platforms and being able to schedule them in advance, saving me an abundance of time during my day.
It disconnected
What do you like best about the product?
I can plan lots of posts at the same time.
What do you dislike about the product?
It disconnected from my social media all the time.
What problems is the product solving and how is that benefiting you?
They haven't solved any issues that I am aware of.
Great tool
What do you like best about the product?
I like the ease of managing a schedule and checking analytics.
What do you dislike about the product?
I wish emojis were usable and editing anything was easier!
What problems is the product solving and how is that benefiting you?
Scheduling posts ahead of time so I don't have to worry about postig individually.
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