SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCi has been okay
What do you like best about the product?
Preemptively scheduling social media posts is a great. Takes so much pressure off.
What do you dislike about the product?
Constantly having issues with posts not posting, and images and videos don't upload well.
What problems is the product solving and how is that benefiting you?
Saves time to schedule posts
Excellent support
What do you like best about the product?
There are numerous options in the world of social media management but we get the best of all worlds with SOCi. Service, best in class platform, and regardless of our size, we feel important.
What do you dislike about the product?
I don't have any critical feedback!! So far so awesome!
What problems is the product solving and how is that benefiting you?
Time management is critical, having tools that give me more time in my day is what I love about SOCi.
great app
What do you like best about the product?
i like that it shows me all reviews for my store. Thank you.
What do you dislike about the product?
I do not have a dislike about SOCi. It works just fine.
What problems is the product solving and how is that benefiting you?
none atall
Social Marketing
What do you like best about the product?
It's very easy to use even on a phone. The ability to upload in a heartbeat is incredible.
What do you dislike about the product?
Nothing really. It is very good to use. I like it all.
What problems is the product solving and how is that benefiting you?
Marketing new pictures of the property.
Great experience so far!
What do you like best about the product?
The option given to create a respond to the a negative or positive review are very professional and easy to use.
What do you dislike about the product?
While using SOCi has been a very easy experience so far. I feel there is no down side using these ap so far.
What problems is the product solving and how is that benefiting you?
Helping the reps to ask for feedback. It has improved our customr experience and also has brought more traffic to the store.
Comprehensive customer care management
What do you like best about the product?
SOCI allows a full picture of the customer care needs of our organization across all social channels.
What do you dislike about the product?
I wish the UX were more user friendly - hard to get immediately to reviews when I need to respond to a customer review quickly.
What problems is the product solving and how is that benefiting you?
Seeing all online reviews in one place.
Easy to Use
What do you like best about the product?
It allows us to post to our social media platforms in a fast and easy way!
What do you dislike about the product?
We haven't found anything we don't like yet.
What problems is the product solving and how is that benefiting you?
Saves us time in advertising on all our social media platforms
LOVE SOCI!!!
What do you like best about the product?
Love how we can stay in touch and schedule all of our social media!
What do you dislike about the product?
Nothing yet that I have found. It was difficult to management when I first started, but love it now.
What problems is the product solving and how is that benefiting you?
It is making it easier to mangement our online platforms
Great for Multi-location Social Media Management
What do you like best about the product?
Beulk edits, responding, and fast updates
What do you dislike about the product?
the mobile app needs some added features.
What problems is the product solving and how is that benefiting you?
time saving with digital responses
SOCi - A comprehensive tool to manage all social media in once place
What do you like best about the product?
- A compreshensive social media management platform with one single web-based UI
- Auto-report generating tool with detailed charts which is handy for routine reporting
- all social media Traffic and Engagement data with a clean single viewing point
- Auto-report generating tool with detailed charts which is handy for routine reporting
- all social media Traffic and Engagement data with a clean single viewing point
What do you dislike about the product?
- Outdated/aged UI that needs a refreshing look but otherwise is good and simple
What problems is the product solving and how is that benefiting you?
It does provide a comprehensive view on all social media platform that the company currently uses
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