SOCi Platform
SOCi Inc.Reviews from AWS customer
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Easy and Quick to Use
What do you like best about the product?
I love that I can pre-schedule posts and not have to worry about it during a busy day
What do you dislike about the product?
Instagram can't connect on our account, but that may be user error
What problems is the product solving and how is that benefiting you?
Saving time when using social media as a marketing source
SOCI is a great social media marketing tool!
What do you like best about the product?
I love how we are able to stay relevant with the scheduled posts on our behalf. Everything is automated and run on our behalf - it cuts the marketing time by a lot!
What do you dislike about the product?
I wish the program could have additional users for the same branch added at no extra cost. If they could add that as an option - I would see a lot of growth here.
What problems is the product solving and how is that benefiting you?
Saving a LOTTTTTTTTT of time for marketing.
A great Marketing and social platform
What do you like best about the product?
The easy to use posting methods and detailed calendar are great
What do you dislike about the product?
i wish you could post more info and there was no character limit and posting a group of pictures not jsut 1 at a time
What problems is the product solving and how is that benefiting you?
it gets the word out about our clinic when we needed more marketing strategies
Soci is Helpful!
What do you like best about the product?
I like that I can post to multiple platforms.
What do you dislike about the product?
It needs the ability to add the location for my posts. I shouldn't have to go back into social media once it posts to add that.
What problems is the product solving and how is that benefiting you?
Saving me time and making me available in day-to-day work flow.
Soci on point
What do you like best about the product?
i love the capability to see what my clients are saying about us and i amable to send their praises through email to the correct staff members
What do you dislike about the product?
Soci has spam reporters. Its still positive but wishe they didnt exist
What problems is the product solving and how is that benefiting you?
Soci stops the guess work out of what we are doing wrong or right and helps us move in a better direction
The perfect tool to streamline social posting all in one place
What do you like best about the product?
I love how much time SOCi saves by providing the capability to post across different social platforms. The calendar view makes it easy to post in advance and identify gaps where posts are still needed. The training tools provided also make it less intimidating to get started, and have really helps our business owners get comfortable using the tool.
What do you dislike about the product?
There have been a handful of bugs that can be frustrating when the cause isn't known, but this might be more of an API integration issue rather than SOCi.
What problems is the product solving and how is that benefiting you?
Saving time with an all-in-one social media management tool has been the biggest benefit. Engagement with our business owners has been an issue, and SOCi has done an excellent job putting plans in place to increase engagement. Quarterly business reviews help identify problem areas for us to work on.
Super useful but lots of glitches
What do you like best about the product?
I love that i can make groups for different types of locations and easily differentiate my posts. also the LIBRARY!
What do you dislike about the product?
There are a lot of one-off random glitches. I've had to submit a lot of support tickets for random errors on specific people's accounts. Like this account doesnt have any access to the libraries or this account can't upload photos for some reason. We've been having a lot of issues with incorrect listings information on Waze and apple. Store name comes up as our old name and we cannot find a qay to fix it (info is correct in soci, but not on the listings platforms)
What problems is the product solving and how is that benefiting you?
being able to bulk post on behalf of our locations!!
Great tool to manage social accounts!
What do you like best about the product?
Easy access to reviews/ updates on social accounts in one place! Easy to navigate and convenient. I also appreciate the daily updates.
What do you dislike about the product?
No initial training upon transitioning into new role. Had to navigate myself but not too difficult to figure out.
What problems is the product solving and how is that benefiting you?
Building a bridge between business and the community. Positive reviews have helped maintain the image of the ina positive way to drive revenue.
Great way of connecting with our residents and prospects
What do you like best about the product?
I like that we can easily post to all our social media pages. I also like that there are suggestions on what to post and automated campaigns that make it easier for us to manage our time.
What do you dislike about the product?
There really isnt anything we dislike. Our team uses it to make our lives easier when it comes to connecting on social media.
What problems is the product solving and how is that benefiting you?
We save time and frusteration when posting on various social media pages.
Ease of use
What do you like best about the product?
Ease of use. It is easier to use than our last tracking application
What do you dislike about the product?
New format for our company that requires some trial and error
What problems is the product solving and how is that benefiting you?
Allowing for reviews and feedback
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