SOCi Platform
SOCi Inc.Reviews from AWS customer
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3,590 reviews
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Easiest platform
What do you like best about the product?
Everything is in one place. easy to read and follow. And everything is where it needs to be
What do you dislike about the product?
Alot of green on the web application i wish if they used more friendly colors such as blue or gray
What problems is the product solving and how is that benefiting you?
I like the simplissty of having pre loaded customer responses its easy to choose the correct words and submit a response
Copacetic Platform
What do you like best about the product?
Using SOCi is important due to the metric and analytic that pertains to the business and the consumer.
What do you dislike about the product?
I think maybe the creation of accounts integration. I have it through work but when I sing in it makes me create a seperate login.
What problems is the product solving and how is that benefiting you?
It gives an outlook on what is being perceived on the consumers perspective to the company. This is very important as to the outlook of the business in order to have the growth and increase in visability.
Soci makes it easy to manage social media accounts in one place
What do you like best about the product?
It is incredibly easy to manage and respond to reviews and to see which ones have not been responded to. The feature to autogenerate a response is also very helpful.
What do you dislike about the product?
I really don't have any problems with the features I use.
What problems is the product solving and how is that benefiting you?
Keeping track of and responding to reviews
SOCi
What do you like best about the product?
Discovering SOCi was like finding the hidden gem of social media management tools for our company. It's like having a virtual assistant dedicated to our online presence, ensuring our posts are timely, engaging, and tailored to our audience. With SOCi, we've seen a noticeable uptick in online customer engagement and interaction. All while saving us valuable time and effort. It's become an indispensable asset in our digital marketing toolkit, and we're thrilled with the results. Highly recommended for any small business looking to amplify and simplify their social media presence on one platform!
What do you dislike about the product?
Have a hard time trying to search specific comments/reviews by using keywords.
What problems is the product solving and how is that benefiting you?
SOCI brings in multiple social media platforms and puts it all on one dashboard. SOCI makes it easy to analyze market and location trends based on reviews and comments across all of our social media outlets.
Great platform but could use some work on the social side
What do you like best about the product?
Scheduling of social posts and the ability to see and reply to Google Reviews!
What do you dislike about the product?
Creating social posts on SOCI doesn't have all the features you do when you create them on the specific app. Tagging specifically could be useful!
What problems is the product solving and how is that benefiting you?
SOCi makes it a lot easier to handle Google! Also, the ability to schedule social media posts is very beneficial!
Getting started
What do you like best about the product?
How easy it is to post and navigate through. Loaded picture and ideas of post to be able to personalize.
What do you dislike about the product?
The Libary is maybe something I need to get used too but the know to what to toggle through hasnt been the easiest for me.
What problems is the product solving and how is that benefiting you?
Be able to post on many platforms all at once
Soci makes my job easier!
What do you like best about the product?
I'm thrilled about the ability to efficiently handle numerous social media accounts and organize groups for a franchise. Additionally, I'm impressed by the diverse array of tools available that aid in simplifying my content planning process.
What do you dislike about the product?
I wish, i could use it for Reels and TikTok.
What problems is the product solving and how is that benefiting you?
It's keeping me from using multiple platforms.
Good Service
What do you like best about the product?
Easy to Reply layout can be easy to respond to users and ease of use.
What do you dislike about the product?
Layout can be confusing and not knowing where items are at makes it longer than needed.
What problems is the product solving and how is that benefiting you?
Responding to reviews off google
Review
What do you like best about the product?
Simplicity is key and I enjoy that about any review
What do you dislike about the product?
I have not found anything that I dislike currently
What problems is the product solving and how is that benefiting you?
No business issues I have come across yet
Responses made easy
What do you like best about the product?
I like being able to respond to my customers and get real time updates on psts
What do you dislike about the product?
Being able to respond and monitore google ratings
What problems is the product solving and how is that benefiting you?
Not available
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