SOCi Platform
SOCi Inc.Reviews from AWS customer
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External reviews
3,590 reviews
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SOCi helped my business grow!
What do you like best about the product?
I like their user platform. It is easy to understand and clear on how my money is being spent to promote my business.
What do you dislike about the product?
The downside of SOCi would be the complex lingo used for someone who is novice at understaning how social media is being used to reach customers.
What problems is the product solving and how is that benefiting you?
I am using SOCi to handle all my media outreach, more specifically social media. I love it becasue I fo not have to worry about doing that manually and they do a much more professional job than I ever can!
Could be better
What do you like best about the product?
Easy templates for reviews and if the data was recent it would even better!
What do you dislike about the product?
It doesnt seem to update data regularly and still has the same data form over year ago. Be nice to see which ones are performing better per review type. Get notification once there is a review would be great.
What problems is the product solving and how is that benefiting you?
I hope they get the issue with responding to yelp reviews resolved
Great tool to post across platforms and accounts
What do you like best about the product?
SOCi is great because it allows me to manage multiple accounts all in one place. Posting is quick, navigating the scheduler and customizing posts by platform is easy.
What do you dislike about the product?
I do wish that SOCi had additional capabilities like scheduling reels to Instagram and Facebook, and posting to Pinterest. I don't like that SOCi does not resize imagery for Instagram so you have to take the extra step to resize it before scheduling.
What problems is the product solving and how is that benefiting you?
Keeping all the accounts organized and in one place has been incredibly helpful so there's no need to log in and out of multiple platforms or toggle between web browsers.
Good
What do you like best about the product?
It's very simple to use and the email shows preview
What do you dislike about the product?
Too many tabs and pointless things on there
What problems is the product solving and how is that benefiting you?
Google Reviews
Using SOCi is a breeze
What do you like best about the product?
SOCi is very easy to use to schedule social media posts. Plus, the ability to make changes as needed and have them quickly happen make SOCi indispensible for a small business owner.
What do you dislike about the product?
The only thing I might dislike abou SOCi is it does not seem to be as easy to upload new pictures.
What problems is the product solving and how is that benefiting you?
SOCi solves the problem of time. Being able to schedule posts when I have time and then have them distributed throughout the week or month is invaluable since time is the commodity I have the least of.
Reputation Management at it's best
What do you like best about the product?
Soci has been a huge win for our company. Our franchisees find it to be so useful as a one-stop-shop for reviews, listings, and social media. The leadership loves the ability to be able to see what's happening in the field at a glance.
What do you dislike about the product?
I'd like to see the ability to upload images to multiple locations at once and the setup for Yelp is not going well.
What problems is the product solving and how is that benefiting you?
This gives our franchisees a very quick and easy to use platform to handle their reviews and social media
SOCi Product Review
What do you like best about the product?
I love the simplicity of SOCi. There is only a very short learning curve, and once I navigated the dashboard for a couple hours, I felt very comfortable. I recommend to anybody wanting to create a content calendar.
What do you dislike about the product?
I believe the SOCi dashboard can be modernized to simply look more appealing. I believe if the aesthetic improved slightly, then all the boxes would be checked.
What problems is the product solving and how is that benefiting you?
SOCi has helped simplify creating content calendars for hundreds of clients. With the simple platform, we are able to effectively coach clients on how to best optimize the platform.
SOCI
What do you like best about the product?
User friendly. I have used Hootsuite in the past and Soci is so simple compared to hootsuite
What do you dislike about the product?
Cannot add Facebook groups and it is difficult to post with instagram and Google. Once in a while, it just doesn't post what i want it to post.
What problems is the product solving and how is that benefiting you?
I can prepare my post in advance, so i don't forget or don't work 24 hours a day. Easy to use with other co-workers. Easy to monitor.
Great Summary
What do you like best about the product?
You can go to one place to post your information and also see the responses and interactions.
What do you dislike about the product?
I would like it to connect to instagram. I would like to be able to see the reviews easier, quicker from this site.
What problems is the product solving and how is that benefiting you?
Safe posting at multiple sites in 1 posting.
SoCi
What do you like best about the product?
SoCi is really easy to maneuver when reviewing the reviews left for your location, they also make it easy to reply to your reviews
What do you dislike about the product?
I don't think there's anything I dislike about SoCi
What problems is the product solving and how is that benefiting you?
It's helping us get instant feedback on reviews left at our locations
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