SOCi Platform
SOCi Inc.Reviews from AWS customer
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3,590 reviews
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User-Friendly, Convenient, and Helpful!
What do you like best about the product?
My favorite thing about SOCi is how user-friendly it is. For the most part, all of the features are very straightforward. If you are ever confused on how things work, though, you can learn lots of information + cool tips & tricks from SOCi University in their Support Center! I use SOCi very frequently in my day-to-day work for things like scheduling social media posts and taking a look at our business reviews all in one place, rather than having to look at our Google Reviews, Yelp reviews, etc. on different websites. Our company was easily able to integrate and implement SOCi into our work flow with very little time spent training!
What do you dislike about the product?
I do not currently dislike anything about SOCi. I do think everyone would benefit if SOCi added a feature to schedule "story" posts to Facebook, though!
What problems is the product solving and how is that benefiting you?
SOCi allows me to schedule social media posts at appropriate times, without having to remember when posts should be uploaded. I can schedule a batch of social media posts throughout the month at peak times, and not have to worry about it until they are automatically posted!
Amazing
What do you like best about the product?
Soci is amazing and saves time for me and my team. Everything is all in one site, very user friendly and someone is always avaiable to assist if we have any issues or questions.
What do you dislike about the product?
I dont really have anything I dislike about soci, however, I will say more content would be amazing.
What problems is the product solving and how is that benefiting you?
As of right now I dont have any problems with soci.
Best Website for social media
What do you like best about the product?
I like using social media platforms ('soci') to post for my company because it provides a dynamic and interactive way to engage with our audience, share updates about our products or services, and build a strong online presence. Through social media.
What do you dislike about the product?
nothing very easy to use. Soci is very easy for any user, They offer a versatile and efficient way to connect with our audience, share updates, and foster engagement. Social media allows for creativity and innovation in our communication strategies, enabling us to reach a wider audience and build stronger relationships with our customers.
What problems is the product solving and how is that benefiting you?
soci assist me in managing our social media page by providing post templates that allow me to schedule posts ahead of time. This feature streamlines our posting process, ensuring consistency and efficiency in our content delivery
Great Content Bank
What do you like best about the product?
My team works with a corporate client that has a lot of franchisees and Soci makes it easy for everyone to upload and use content across multiple locations. I also like how everything is organized in different folders and libraries to help us find exactly what we're looking for
What do you dislike about the product?
I wish it was an easier way to search for the content that I want to find either by file name, tags or better filters
What problems is the product solving and how is that benefiting you?
Allowing multiple franchisees to access corporate approved content in one place
Good way to manage social media between many loations and scheudle to multiple platforms
What do you like best about the product?
Ability to schedule across multiple platforms in advance
What do you dislike about the product?
Sometimes hard to find certain functions
What problems is the product solving and how is that benefiting you?
Scheduling and posting across multiple platforms
I think it makes managing a successful property much easier!
What do you like best about the product?
Managing posts on social media at a quick glance
What do you dislike about the product?
It is an expense. Would be great if you could link to residents via entrada or yardi so we could email our residents with ease
What problems is the product solving and how is that benefiting you?
Keeps up on top of social media and when we need to reply
Soci for social media management
What do you like best about the product?
Soci has helped up keep up with and build out our social media pages for our apartment complexes. It was too much to do in-house, so it was not getting done, but with Soci we were able to have regular posts as well as reputation management taken care of.
What do you dislike about the product?
The only issue we had with Soci was when we had some properties leave Soci and our management, they still continued to post about those properties on our corporate page. So I had to go in and delete those posts.
What problems is the product solving and how is that benefiting you?
We manage apartment complexes, and we had too many to be able to post on all of their social media pages regularly. In addition, we were not keeping up with replying to reviews. Soci now handles the social media posts and reputation management for us.
Easy to use
What do you like best about the product?
What I found helpful were the pregenerated responses.
What do you dislike about the product?
I have not ran into any issues yet. Everything seems to work fine.
What problems is the product solving and how is that benefiting you?
Help come up with pregenrated responses that saves time instead of thinking about what to write back.
I think it is great.
What do you like best about the product?
SOCi is very easy to use and very helpful in notifying me when we receive reviews.
What do you dislike about the product?
i dont think that there is anything i can think of to name right off that i dislike.
What problems is the product solving and how is that benefiting you?
i think it is helpful to track reviews and where they come from etc.
Great Soci Experiece with 20 restaurants
What do you like best about the product?
Great feedback and detailed reports. Organized for the most part.
What do you dislike about the product?
The reviews disappear after they are resolved I have trouble finding them.
What problems is the product solving and how is that benefiting you?
Customer concerns and feedback
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