SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCi - Always Improving and Great Customer Service
What do you like best about the product?
SOCi has been very beneficial to our organization especially in the areas of reputation management and social media.
What do you dislike about the product?
I don't have anything I currently dislike about SOCi.
What problems is the product solving and how is that benefiting you?
Ease of multiple location marketing
Great experience! Easy to navigate and easy to understand.
What do you like best about the product?
It's extremely easy to navigate and understand.
What do you dislike about the product?
Would be helpful to have more options for posting.
What problems is the product solving and how is that benefiting you?
Marketing, it is helping up market our business better and target our audience better.
Love Soci
What do you like best about the product?
I love that posting to social media is always in one spot. I dont have to know multiple log ins andn can reach a large group in one space.
What do you dislike about the product?
I would love to have more photos geared towards my property uploaded there, and faster notifications that a review has been left or someone has sent a message on one of our social media pages.
What problems is the product solving and how is that benefiting you?
It helps to post our social media regularly and allows us to respond to reviews in one spot
Great system needs to new mobile app
What do you like best about the product?
The capabilities of it. The insights you get from soci is so helpful
What do you dislike about the product?
The mobile app. It's developed very poorly and could really use a new revamp.
What problems is the product solving and how is that benefiting you?
I wouldn't say soci is solving problems
Very convenient
What do you like best about the product?
all website eviews are in soci and very user friendly
What do you dislike about the product?
nothing at all everything is self explanatory
What problems is the product solving and how is that benefiting you?
It solves all revievs in 1 location
Love the approval system for clients.
What do you like best about the product?
I really think a big aspect of what I love about SOCi is the fact that we can share the post-approval/rejection links with clients. It really is a nice selling point and all the client feedback I hear about it is wonderful.
What do you dislike about the product?
We were having some issues with posting plans. I wish you can edit posts once they are in the posting plans rather than have to create a whole new one.
What problems is the product solving and how is that benefiting you?
The client relationship. With the posting approval links, clients feel as if they are involved and it helps with the comradery.
Handy!
What do you like best about the product?
SOCi is helpful to get reviews from all sources in one place. I get updates sent directly yo my email whenever someone posts on a social platform.
What do you dislike about the product?
No training was offered in how to maximize usage.
What problems is the product solving and how is that benefiting you?
Reduces the amount of time I need to use in order to gather intel.
Great content and very professional
What do you like best about the product?
Our customers love the content and the amount.
What do you dislike about the product?
No downsides yet. Very positive customer feedback
What problems is the product solving and how is that benefiting you?
Ad content and placing
SOCi makes it easy to schedule multiple posts all at one time.
What do you like best about the product?
I love that I can create marketing content and schedule it to upload all at once. This is so much easier than remembering to post relevant information every day, and often times, I don't have the extra time.
What do you dislike about the product?
I wish I could post multiple pictures and videos to Instagram through SOCi, but it isn't a huge negative.
What problems is the product solving and how is that benefiting you?
It helps me manage my time much more efficiently. It also is easy to keep track of all messages and reviews we receive, instead of checked multiple accounts each day.
Easy to use
What do you like best about the product?
It's very easy to use, and their layout is very user friendly.
What do you dislike about the product?
The downsides of Soci, sometimes it takes a while to load (could be a wifi problem on my end)... and there are alot of features on ONE screen.
What problems is the product solving and how is that benefiting you?
They are solving the ease of posting advertisements.
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