SOCi Platform
SOCi Inc.Reviews from AWS customer
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Great service!
What do you like best about the product?
SOCI provides a lot of information regarding guest values, sentiment, feedback, etc. They pull data from Google, Yelp, in-house survey programs, Punchh, etc. They have made it very convenient to review all of our surveys and statistics.
What do you dislike about the product?
I haven't run into any issues yet with Soci. Before soci, our company used STARS. Compared to STARS MerchantCentric, Soci gives a lot more insight.
What problems is the product solving and how is that benefiting you?
SOCI provides us the ability to respond to reviews if necessary. They also categorize our reviews so we can see how much 1-2 star reviews we have compared to 3+ stars.
An easy way to manage multiple business locations
What do you like best about the product?
How easy it is to switch between business locations to schedule posts, respond to reviews, check analytics, and post to GMB.
What do you dislike about the product?
Not able to schedule to Facebook, the app doesn't have Face ID so I have to type out my long email and password each time,
What problems is the product solving and how is that benefiting you?
Soci helps me post to, and track, multiple store locations in one easy place.
SOCi is a truly an amazing marketing tool.
What do you like best about the product?
This tool has changed marketing for the better. It is very easy to navigate the website and also easy enough to integrate into your daily work load. I love the features for social media engagement responses and the option to use it in conjuncution with Canva to make your own creative posts. The customer service is on point, and they make solving any issue with the website easy. I use SOCi 5 days a week, and everyday I love it more.
What do you dislike about the product?
There are no downsides to SOCi, it is amazing in every way!
What problems is the product solving and how is that benefiting you?
SOCI helps us to manage our social media on one platform. It helps us to communicate effectively with our prospects, and make great connections.
SOCI is very user friendly and up to date to utilize
What do you like best about the product?
It is extremely easy to use and very up to date with usage materials.
What do you dislike about the product?
Sometimes it can be overwhelming with too many options.
What problems is the product solving and how is that benefiting you?
SOCI keeps all my social media ads in one place and it is easy to post.
powerful software
What do you like best about the product?
Soci is constantly becoming the best software it can be. Thank you for adding Instagram stories to the scheduler. We use the review function daily.
What do you dislike about the product?
I dislike the locations setting layout. It seems like there could be an easier design for these functions to be listed.
What problems is the product solving and how is that benefiting you?
Soci is solving the problem of giving us one location for all our online listings and easy posting for multiple locations.
Overall SOCi has been helpful but there are ways to improve as well
What do you like best about the product?
I like how easy it is to respond to reviews on SOCi
What do you dislike about the product?
I wish there was a way to select certain accounts to post on social. Its frustrating having to make multiple groups for that or individually schedule on each account, it is not efficient. I also wish you could add a "first comment" when you post on SOCi.
What problems is the product solving and how is that benefiting you?
N/A
Social Media simplified
What do you like best about the product?
I like that it helps me be more efficient with my time and energy when it comes to marketing for our small business.
What do you dislike about the product?
It can be confusing if you're just learning, or not in it often enough. There is a learning curve, but once you get it you've got it!
What problems is the product solving and how is that benefiting you?
Saves me time going to each individual platform to post. Also love that you can schedule posts in advance.
Simple to use
What do you like best about the product?
The ease with which I can schedule posts on so many platforms.
What do you dislike about the product?
It took a little while to learn how to use the platform.
What problems is the product solving and how is that benefiting you?
It is easing marketing and business development for me.
Amazing Service
What do you like best about the product?
I love SOCi because it helps me manage three business all in one spot. We are able
To respond to reviews, schedule out social posts daily and also respond to customers.
It's the best all in one platform for social and google management out three.
To respond to reviews, schedule out social posts daily and also respond to customers.
It's the best all in one platform for social and google management out three.
What do you dislike about the product?
Nothing so far. Due to the supremely robust platform.
What problems is the product solving and how is that benefiting you?
It is solving the problem of keeping up with three separate businesses and not having to rely on Meta and twitter and the such to manager them.
I love the simplicity.
What do you like best about the product?
It is very easy to use and the content is applicable to my industry and the times of the year.
What do you dislike about the product?
I don't see a downside. I currently do not have any dislikes.
What problems is the product solving and how is that benefiting you?
It enables me to have additional time working on other projects and tasks.
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